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  • Archived

Number of files in profile keeps increasing

I regularly back up my profiles folder (desktop running Windows 10) and observe a steadily-increasing number of files. Where/what are they? If cookies, I really don't wan… (read more)

I regularly back up my profiles folder (desktop running Windows 10) and observe a steadily-increasing number of files. Where/what are they? If cookies, I really don't want to delete all cookies, but neither am I interested in manually going through the list and deleting individual ones. I realize we're not talking about a major storage space issue (~ half a gigabyte) -- just curious.

Asked by Firemarshaldick 9 months ago

Last reply by Firemarshaldick 9 months ago

Old Firefox data folder

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (read more)

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Asked by stevenpotts 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

new version of Firefox (140.3.0esr) doesn't show my old bookmarks

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefo… (read more)

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefox page. I don't know how to get to the "about:profiles" page to change back to the profile that shows my bookmarks toolbar.

Asked by ekc80 2 months ago

Answered by Denys 2 months ago

  • Solved

Profile Randomly Inaccessible

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into… (read more)

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into a brand new profile with none of my settings, keybinds, cookies, extensions, anything. Despite this, I know for a fact that my old profiles are *still* there. As you can see my profile folders are right there, with all their data intact as far as I can tell from inspecting their contents, yet they are not accessible from the about:profiles.

Please help me. What is happening with the profile manager? How do I access those old profiles?

Asked by robert_phan 4 months ago

Answered by robert_phan 4 months ago

  • Solved

Profiles not showing up in burger menu

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in … (read more)

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in the menu (the hamburger menu) to do so.

I have verified that both devices are running the latest version of Firefox, which includes the profile management feature, but I am still unable to access it on my desktop.

Asked by minihutch.eh 1 month ago

Answered by Agent virtuel 1 month ago

  • Solved

Firefox Won't Save History, Bookmarks or Downloads

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It al… (read more)

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It also wont let me drag a link from the address bar to the bookmark bar anymore like it used to. Any help with this would be much appreciated... Thanks!

Asked by green_sage 1 month ago

Answered by green_sage 1 month ago

  • Archived

your message is wrong!?!??!

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant … (read more)

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant se my mails?!?!!?

Asked by asbjorn1 6 months ago

Last reply by James 6 months ago

Why does Firefox insist that my current profile is old?

I recently reinstalled Debian 13 on my workstation. This included installing Firefox-esr from the Debian repositories so the version before and after the reinstall is the… (read more)

I recently reinstalled Debian 13 on my workstation. This included installing Firefox-esr from the Debian repositories so the version before and after the reinstall is the same. Despite this, Firefox refused to start until I created a new profile - insisting that my profile was from an older version.

To add insult to injury, it offers a method to import data from Chromium (which I use rarely) but not from a previous Firefox profile.

Firefox Sync works so far as it goes, but not everyone wants to use it. Importing from a local profile should be easier to implement than remotely syncing - especially given that Firefox clients may not be the same on different devices.

And, of course, the initial point is that Firefox should accept a user profile when it was created by the same version. After all, when I upgrade Firefox on Debian, I'm not required to create a new profile. Why should I be forced to do it when I reinstall the same version?

Asked by gary193 3 months ago

Last reply by gary193 3 months ago

  • Archived

Firefox Keeps sending me notification to create a new profile

I am tired of this bullshit. So i was using the beta branch of the firefox and beta version stopped working with a site for some time. so i tried to come back to the sta… (read more)

I am tired of this bullshit.

So i was using the beta branch of the firefox and beta version stopped working with a site for some time. so i tried to come back to the stable version.

After i do that and fix my config. In every couple of hours there would be a notification window pop up with sound saying this

"firefox this profile was last used with a newer version of this application. Please create a new profile"

So i did create a new profile BUT i copy pasted my own configuration.UI stuff from my old settings from "About:config"

This notification STILL comes up FFS what do i need to do then?

HOW COME MY UI CONFIGURATION TRIGGERS THE DAMN NOTIFICATION?

I will not re-do my fckng UI configuration by hand.

Asked by MBB 8 months ago

Last reply by jeff-g 8 months ago

Firefox Multiple profile

Hello everyone, I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was abl… (read more)

Hello everyone,

I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was able to use multiple Firefox profiles at the same time—similar to how Chrome handles profiles.

On the old setup, when I clicked the three-line (menu) button, I could see my second profile there and switch between profiles with just one click. After installing Firefox on my new laptop, I can’t find that option anymore.

I know some of you might suggest using about:profiles to switch profiles. Yes, I’m aware of that method, but I find it inconvenient because I’d have to type about:profiles every time, which is a bit of a time waste for me. I really want the same quick-switch option I had before.

How can I get that functionality back? Any help or suggestions would be greatly appreciated!

I’m already using the latest version (142.0.1, 64-bit).

Thanks

Asked by xiv 3 months ago

Last reply by xiv 2 months ago

  • Archived

How to install and older version of FF and use current Profile settings?

I am currently using FF v133.0 and I want to downgrade to v130.0. I tried this once before and could not get the 'Profile' to activate and reinstall all of my settings, b… (read more)

I am currently using FF v133.0 and I want to downgrade to v130.0. I tried this once before and could not get the 'Profile' to activate and reinstall all of my settings, bookmarks, add-ons, etc.

Please provide step-by-step instructions for doing this. Any assistance will be greatly appreciated.

I am using Windows 10 64 bit.

Thank you.

Asked by coreltech 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Firefox profile size has ballooned

I am a heavy Firefox user, and have been using it (and its predecessor) since Netscape. In the last year, the size of my Firefox profile has more than doubled, from 500M… (read more)

I am a heavy Firefox user, and have been using it (and its predecessor) since Netscape. In the last year, the size of my Firefox profile has more than doubled, from 500MB to 1.3GB. What's the probable cause(s), and what can I do about it?

Asked by stevenungar 11 months ago

Last reply by stevenungar 11 months ago

Downgrade firefox without losing older profile

The article explaining why one should not downgrade ignores a critical reason why one needs to downgrade and that is when it turns out that the new version breaks an exis… (read more)

The article explaining why one should not downgrade ignores a critical reason why one needs to downgrade and that is when it turns out that the new version breaks an existing website!

I got bitten by this when Firefox "upgraded" me to V143 after which point the ticket system I use to support my customers stopped working. That same ticket system continues to work fine in Safari, Edge, Chrome and Brave, etc.

Worse, when one does try to downgrade, the old profile gets removed which means you lose EVERYTHING you had (tabs, bookmarks and presumably all the settings and saved passwords, etc). You need to be keeping the old profiles around so that they can be accessed again should someone NEED to downgrade. Fortunately I was able to use Time Machine to recover the old profile --- but somebody just didn't think this through.

Much as I have loved Firefox over the years, I'm starting to feel that it's time to give up on it and move to something else.

Turning off automatic updates is not a solution because eventually one will choose to upgrade manually and most people won't remember to make a copy of their existing profile. Should one then encounter a problem, you're back to square one

Very disappointing .

Asked by David Jameson 2 months ago

Last reply by TechHorse 2 months ago