Firefox Community Forum

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

(sorry for my bad English) I delete and again install Firefox, and after this if I open tabs (Youtube, etc) and close browser, tabs doesn't restore and showing default 1 search tab Firefox. Setting to restore tabs enabled, but not working, lile a method with about:setting. I will be grateful for help.

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

Hi,

My mic will not connect to anything with firefox. when on the individual web pages it says mic is allowed but the websites won't detect any microphone. i've tested this with discord and a handful of voice/pitch training websites, the results are always the same. it says the mic is allowed but the website won't pick it up

i've tried clearing my cache and the other recommendations i could find online like allowing autoplay, it still isn't working. i am on a mac using an external microphone and i've already made sure firefox has all mic permissions and that the mic works by testing it in the apple mic test thing as well as with other applications. this problem only comes up with firefox. i also disabled any privacy/security addons (i have ghostery, privacy badger and ublock origin, all currently disabled)

this is very frustrating and i truely don't know what to do about it, any advice would be greatly appricated

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/report/index/bp-bf2784a8-d50b-4eb8-9b56-9b8080241025 https://crash-stats.mozilla.org/report/index/bp-842ca83e-d926-45ad-a5c0-9c96c0241025 https://crash-stats.mozilla.org/report/index/bp-691ec2d2-7215-44a5-b176-31b090241025 https://crash-stats.mozilla.org/report/index/bp-4a1d0d29-821c-4647-814c-d483e0241025 https://crash-stats.mozilla.org/report/index/bp-e9e42a94-1db3-497e-8c18-0ee0e0241025

Any help would be appreciated.

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off?

I noticed that even if the AI is turned off, the check box for  "Show prompts on text select

Displays a shortcut to prompts when you select text. Firefox sends the text, page title, and prompt to the chatbot." is always checked and greyed out.

What gives Firefox folks of knowledge?

Hello,

WSJ.com is unusable on this browser. I've cleared cookies/site data, as well as disabled adblocker. Every other website works fine. Every other browser loads WSJ.com with no problem. But on Firefox with WSJ, the website loads very slowly, only ever partially, and sometimes not at all. This has been a perennial issue. Thank you.

When I try to log into my bank now, I keep getting this message. I know it is a safe site but now I cannot log into my bank to get my banking done. Below is the message I keep getting. This is a Firefox problem. I can still log in with Chrome but I prefer Firefox. How do I fix this.

Secure Connection Failed

An error occurred during a connection to cibng.ibanking-services.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef42a0db

I wanted to sign in to my google account but the link under logging in is towards a help centre question about clearing cache. I can in no way log in to my google account on firefox. Can someone help me with this? THe link that it sends me to is https://accounts.google.com/ServiceLogin?hl=en&passive=true&continue=http://support.google.com/accounts/answer/32050%3Fhl%3Den&ec=GAZAdQ

I use Firefox on Ubuntu Linux, and it works fine.

For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profile on both Linux OS-s, without having to move or copy the existing profile I use on Ubuntu. (The profile is placed on a third independent data partition!) I cannot find any information on how to do it. All information I find involves moving the profile, but then Firefox on Ubuntu would not be able to continue to use it.

I look forward to hear from you. Thank you. :-)

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in "C:...\AppData\Local\Mozilla Firefox\browser") starts the new version of Firefox in its newborn virgin state, i.e., EVERYTHING from my previous version is missing.

The old link (which points to an identical .exe file in a completely different directory "C:\Program Files\Mozilla Firefox\browser" with same date stamp as the .exe file mentioned above) when executed results in an error message: Platform version '131.0' is not compatible with

                                                                                              minVersion >= 131.0.2
                                                                                              maxVersion <= 131.0.2

NOTE: The files in each of these two directories appears to be identical. I really want my old profile back.

HELP!

One of the things I heavily rely on with FireFox is it storing words I type in reply boxes on various forums. Lately however, Firefox only seems to keep them for several hours, then they disappear. For example, I can type in "K Frame." (See image attached) The next time I go to use that field again, that text will automatically appear. And it may continue to do so for several hours, even if I close out Firefox and return later, but eventually, within 24 hours, it will disappear and I will have to retype it again the nest time I want to use that phrase. FireFox used to hold these words or phrases forever.

Any suggestions????? Both my Windows 11 and Firefox are up to date.

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks and passwords are missing. I had set up syncing between my PC and my Android mobile devices (phone and tablet). Can I restore or sync from the mobile device back to the PC? I have searched and found nothing. Even when signed into Firefox on the phone, it does not bring up "Sync" when I go to settings. I truly appreciate your help.

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?