Showing questions tagged: Show all questions
  • Archived

Firefox asks for master password on startup

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the mas… (read more)

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the master password, even though they are both pointing to the same homepage of google.com

I have tried disabling the password and re-enable, that does not work. If there is another setting I haven't found it yet.

Asked by Cameron 2 years ago

Last reply by Cameron 2 years ago

  • Archived

Google searches are freezing firefox

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slow… (read more)

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slowly and jerk around before regaining full control. Once control is regained, Firefox will no longer respond and must be force closed and relaunched.

It's getting exhausting to the point I've used Edge for searches just to not be bothered.

Let me know what information I can provide to make diagnosis easier. I understand intermittent issues are rough to troubleshoot.

Asked by niagra127 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

A recent microsoft update changed all the lovely Firefox pdf icons to ugly ones with huge red capital letters PDF on them. Please, how do I get back the elegant Fox?

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Plea… (read more)

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Please share your expertise!

Asked by Kangalarue 2 years ago

Answered by Kangalarue 2 years ago

  • Solved
  • Archived

“Invalid Encryption Key” Popup When Connecting To My Router

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop … (read more)

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop up. I then made a new Firefox profile on the same computer and did not get the popup. So it seemed like a Firefox "refresh" would be in order. But after the refresh the problem persists.

So how do I resolve this issue?

Firefox is the latest version running on a Mac.

Asked by Rumboogy 2 years ago

Answered by Rumboogy 2 years ago

  • Archived

Setting email client for Firefox to open

I am trying to set the mailto content type in the General --> Application section, but I get no search result when searching for it. Has that content type been remove… (read more)

I am trying to set the mailto content type in the General --> Application section, but I get no search result when searching for it. Has that content type been removed from Fx100?

(I have the email client I want, Thunderbird, presumably since that is set in Windows to handle email. But I need a screenshot of the Settings page for a support KB article I am translating Change the program used to open email links.

Asked by ErlingR 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Ctrl+R

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . Fr… (read more)

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

Asked by webmaster101 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox PDF icon appears to have changed

I use Firefox as my default browser and as the default browser for viewing PDF files. I noticed after Firefox 100 was released, the PDF icon changed from the Firefox icon… (read more)

I use Firefox as my default browser and as the default browser for viewing PDF files. I noticed after Firefox 100 was released, the PDF icon changed from the Firefox icon to a different PDF icon. At first I thought the change was related to a Windows update but it appears to be from Firefox as I can see the Firefox logo in the background. I tried switching to a different browser but I can see they have their own version of the PDF icon. I like the original Firefox PDF icon and would prefer to use that as the default icon for PDF files. Is there a way I can switch the PDF icon back to the original one?

Asked by vetboy 2 years ago

Last reply by user104147805413306348376805769878442569366 2 years ago

  • Archived

Gmail stopping working in Firefox (NS_BINDING_ABORTED)

Hello, this did not happen in past. Tonight Gmail again says "not connected" with a countdown. When looking at the Network tool I can see that each POST request ends with… (read more)

Hello, this did not happen in past. Tonight Gmail again says "not connected" with a countdown. When looking at the Network tool I can see that each POST request ends with NS_BINDING_ABORTED error code. It seems that those requests are aborted before a single packet is sent over network. Is there any permanent solution? Last time I got around the problem by restarting the browser. But I am not happy to do that over and over again because the Firefox is bugged.

Asked by pavel.lastovicka 2 years ago

Last reply by pavel.lastovicka 2 years ago

  • Archived

How to get the following bar sequence: edit bar, tool bar, browser tabs bar in FF on W10?

I manage two W10 PCs, each with FF installed and fully updated (v100.0). Firefox on Windows has the following bars at the top: 1) the title bar (Firefox…) in Windows sty… (read more)

I manage two W10 PCs, each with FF installed and fully updated (v100.0). Firefox on Windows has the following bars at the top: 1) the title bar (Firefox…) in Windows style, 2) the edit bar (File Edit History…), 3) the tool bar (customised: eg. Home, Go back, Go forward, Reload, Show Sidebars, Download, Print…), 4) the browser tabs bar containing the open tabs containing a website page.

The problem is that on one PC, the browser tabs bar comes right after the edit bar.

I can't find how to change this, since the solutions are too old or unclear. Please, help.

Asked by bus12-i 2 years ago

Last reply by bus12-i 2 years ago

  • Archived

Why did FireFox install SoGou without my knowledge?

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other … (read more)

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other software to sneak in.

Asked by rsbecker66 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Google pages stop working after a few minutes on updated Firefox

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the G… (read more)

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the Google search engine stop working after a few minutes. If I exit Firefox and restart it then Google will work for a little while again. All the solutions I have found on here don't work to solve this issue. It seems to have started with a recent update to Firefox (maybe 100.0.2?)

Asked by blumlevine 2 years ago

Last reply by blumlevine 2 years ago

  • Archived

Password for Old Navy requires 2 steps

Hello, When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email… (read more)

Hello,

When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email. Here's where I hit the issue: FireFox Password Manager does not fill this in for me; not even the auto-fill works here. After I enter my email it then takes me to a page where my password is filled in (yay!). I'm glad that it at least fills in the password but I'd like to not have to fill in my email on the previous page.

I tried to create a new entry in Password Manager but it won't take the entire url; it shortens it. This url changes each time I go thru the process which complicates everything. I was hoping to take one of those urls (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=wJb1e) but it shortened it to just (https://secure-oldnavy.gap.com). I even tried creating a new entry without the last few characters (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=) but again it shortened it.

Is there a way to get FF Password Manager to provide auto-fill of my email address?

Thanks, Andre'a

Asked by DreaSpirit 2 years ago

Last reply by DreaSpirit 2 years ago

  • Archived

Onedrive won't open in Firefox.

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles… (read more)

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles and clearing the cache is there. This is where I found it the first time. Any ideas?

Asked by robynneda 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I'm unable to get Lloyds bank to recognize that cookies are enabled.

I'm unable to get Lloyds bank to recognize that cookies are enabled. I've tried clearing cache+history etc but no joy. Having tried the Lloyds bank cookies page and enabl… (read more)

I'm unable to get Lloyds bank to recognize that cookies are enabled. I've tried clearing cache+history etc but no joy. Having tried the Lloyds bank cookies page and enabling cookies still no joy and login refused. Standard setting in Security & Privacy and advised resets all tried multiple times. Anything to do with "trusted" device? Trust prompt not reissued after resetting everything. Had to use Chrome to login - and got the "trust this device" prompt on first use.

Asked by ff22 2 years ago

Last reply by ff22 2 years ago

  • Archived

sent messages have disappeared

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back? My DSL is … (read more)

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

Asked by grandmaperson 2 years ago

Last reply by James 2 years ago

  • Archived

Gmail ERROR: Not connected

Since I updated my Mozilla Firefox I'm not able to access my gmail properly. It's always showing an error massage as if I'm not connected although I am. I've cleared ever… (read more)

Since I updated my Mozilla Firefox I'm not able to access my gmail properly. It's always showing an error massage as if I'm not connected although I am. I've cleared everything, made all the steps avialible online and nothing works. I'm having problems loading pages too. When I open a new tab and try to access any site or make a search it won't load as if I did nothing. When are you gonna fix this?

Asked by siena07 2 years ago

Last reply by siena07 2 years ago