Showing questions tagged:

Firefox asking primary password at startup when sync not enabled

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary passwo… (read more)

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary password request twice Firefox behaves normally. It does this even after I disable extensions and it does it when I start Firefox in troubleshooting safe mode. My other computer is not doing this.

Archived 3 183

Primary password

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a … (read more)

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a default primary password?

Archived 1 183

Can't get into Laptop Mozilla

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when ent… (read more)

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when enter it.

Since Laptop Firefox doesn't recognize my Primary Password, I am unable to log into any websites *on my Laptop*. Even if I enter the user name & password manually (vs. trying to use the saved passwords), the Laptop Firefox just asks for the Primary Password.

I am able to access my Firefox account on my Desktop PC and my phone. All three of the devices (laptop, phone, desktop) were being synced, but I turned off the sync when this problem began.

I have read on the Mozilla site that if I have forgotten the Primary Password, then I can "reset" it, however this means I will lose all of my user names and passwords.

I have also read that if I have forgotten my *Account Password*, then I can use my Recovery Key to reset it. >>Can I use my Recovery Key to reset the Laptop Firefox *Primary Password* without loss of data?

I found the place to reset the Laptop Primary Password, but did not click it because I was afraid everything would be deleted when I clicked "Reset".

>>If my Recovery Key cannot help me reset the Laptop Primary Passwor, does that mean I will lose the user names/passwords for the entire account across all of my other devices (phone, desktop PC)

>>If I Uninstall/Reinstall the Laptop Firefox App, would that eliminate the Laptop Primary Password requirement? In other words, if I did a fresh reinstall of the Firefox app on my Laptop, & then tried to log into my Laptop Firefox account, would it still ask for Primary Password?

Thank you for reading all of this. Kristin

Solved 2 173

Will resetting Primary Password wipe the storage on synced devices as well?

I have forgotten my Primary Password for Firefox on my PC. I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-… (read more)

I have forgotten my Primary Password for Firefox on my PC.

I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it It explains that the stored data will be lost, which is fine. I made a recent backup (~99%).

But it does not say what will happen to connected devices (phone) using sync on the same account.

Will the emptied local storage on PC repopulate the data from the phone? Or will the phone sync with the empty storage on the PAC with as a result an empty storage on the phone as well.

Archived 3 167

New Password Requirement to open Firefox

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do. … (read more)

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do.

STOP THIS MADNESS

Archived 3 159

Firefox prompts for Primary Password every time I start it

Every time I open Firefox, it prompts me for my Primary Password immediately. Skipping the dialog the first time opens a second, identical dialog. It's not being caused b… (read more)

Every time I open Firefox, it prompts me for my Primary Password immediately. Skipping the dialog the first time opens a second, identical dialog. It's not being caused by any add-on/extension, because the problem occurs in exactly the same way in Troubleshoot Mode. It's not Sync, because I'm not signed into any Mozilla account. An internet search showed me a page here indicating I should disable Primary Password, then re-enable it. This didn't fix the problem.

Archived 3 155

"Veuillez saisir votre mot de passe principal"

Veuillez saisir votre mot de passe principal." : cette fenêtre apparaît à tout bout de champ. Réinitialiser ? La clé de sécurité est refusée... Et je suis incapable de f… (read more)

Veuillez saisir votre mot de passe principal." : cette fenêtre apparaît à tout bout de champ. Réinitialiser ? La clé de sécurité est refusée... Et je suis incapable de fermer mon compte... C'est un cul-de-sac. À l'aide SVP !Merci ! Eloi

Locked Archived 1 154

password set up isn't working as it should

Hi, I set a primary password so that this is required when I first sign in to Firefox but although the request for the password shows up, I realise I only need to press '… (read more)

Hi, I set a primary password so that this is required when I first sign in to Firefox but although the request for the password shows up, I realise I only need to press 'cancel' and firefox is opened.

Open 1 150

Can I prevent input before entering my primary password?

I have set a primary password, and it all works exactly as it should. But, when I first start firefox, if I type too quickly, my keystrokes find their way to the address … (read more)

I have set a primary password, and it all works exactly as it should. But, when I first start firefox, if I type too quickly, my keystrokes find their way to the address bar, rather than the primary password entry pop-up. AFAICT this is because the address bar is automatically selected as the focus for typing at firefox startup.

This sometimes means I've put the first few characters of my password into a search. And with search completion, I worry that these characters get either recorded or worse sent over the Internet.

Is there any way to deselect the address bar before I've entered my primary password? I don't want single site browsing or such, just for either my keystrokes to be buffered and sent to the primary password pop-up, or for the keyboard to block until said pop-up appears.

Solved Archived 1 143

when opening firefox it asks for the master password

Hello, recently, my Windows PC always asks for the master password when I open Firefox. The method of removing the master password, then closing Firefox completely and re… (read more)

Hello, recently, my Windows PC always asks for the master password when I open Firefox. The method of removing the master password, then closing Firefox completely and resetting the password the next time I start it doesn't work! Observed in Firefox 136.0.1 in Windows 10 and 11. Also new and surprising is that Windows 11 requires the window pin to be entered before a master password can be set. No security software (except Windows Defender) installed. No new software - except for the regular update of Firefox . The observed behavior is at least very annoying, perhaps frightening( who needs my Windows password?).

Maybe it is a new feature and unwanted "windows security" Wolf Piotrowski I attach a screenshot of "windows security Mozilla" pop up (in a german installation of windows/firefox)

Locked Archived 4 141