Firefox Support & other sites won’t load: Your connection to this site is not secure

All of a sudden most websites won’t open and I am getting the error message “Your connection to this site is not secure”. I am able to open Google.com and all of it’s li… (read more)

All of a sudden most websites won’t open and I am getting the error message “Your connection to this site is not secure”. I am able to open Google.com and all of it’s links, as well as Yahoo.com. I am also able to open various random websites, but not all. I can open apple.com, but not support.apple.com.

When I click on the information provided for sites I can not open I see two things: 1) Verified by: Not specified 2) Technical details: Connection not encrypted

When I open Google for example I see 1) Verified by: Google… 2) Technical details: Connection encrypted

Obviously support.apple.com and support.Firefox.com are verified and encrypted website, so the problem must be on my end.

I have tried many fixes including clearing out cache, web browsing, unplugging my computer and modem, full virus scan, offline webdefender scan, system restore (which didn’t work), changing the DNS to 8888 and 8844.

I am using a Dell Desktop with Windows 10. Any suggestions would be most appreciated.

Thank you.

Asked by rlplag 5 hours ago

Last reply by jonzn4SUSE 1 hour ago

The Media Could Not Be Played

Every so often, Firefox fails to display a video. In this example, Firefox briefly displays what appears to be the first frame, then displays the message "The Media Could… (read more)

Every so often, Firefox fails to display a video. In this example, Firefox briefly displays what appears to be the first frame, then displays the message "The Media Could Not Be Played". I've tried with Troubleshoot Mode, and clearing history (cache, cookies, site settings, offline website data). How can I find out what's blocking? The example is a Twitter post on Wed 08/17/2022. I hope it is still there. https://twitter.com/i/status/1551522653705576449

Asked by plowmail 1 day ago

Last reply by jonzn4SUSE 1 hour ago

Newest download

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the t… (read more)

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the time I got it fixed I had lost ALL my bookmarks, history, etc. Now you are offering the latest download, I believe it is July. I am afraid to download it for fear I might lose all my bookmarks again. Can I just ignore the download. I DO NOT want to go to Windows 10 or 11. I am 95 years old and I like to stick to what I know. What is the situation with you and Windows 7 at this time? Are you no longer offering it? Thanks for your help. You may e-mail me at memawplus@gmail.com PS Even though I supposedly had backed up my bookmarks they would not download to the newest Firefox. I have had Firefox since Firefox 1.0 (October 2004). In fact I still have the original instruction manual and the disk. If you have any need for that for your library I would be happy to send it to you. (In case you couldn't figure it out, I am a string saver). Marjorie Rogers

Asked by memawplus 9 hours ago

Last reply by Dropa 2 hours ago

YouTube content filtering

When I enter YouTube and I try to see comments written to me, it says "'content filtering' has hidden the discussions on this channel". When I try to click on the button … (read more)

When I enter YouTube and I try to see comments written to me, it says "'content filtering' has hidden the discussions on this channel". When I try to click on the button to cancel the filtering, it tells me that it cannot be canceled because the filtering is from the network administrator. "Content filtering Enabled by the network administrator to help filter videos that may contain adult content only." It blocks me from any discussion even if it doesn't contain adult content. I switch browsers, open Chrome, and there is no content filtering by the network administrator, but it does show me the discussion that Firefox blocked. Which means the ISP doesn't block me and neither does any other manager except the Firefox browser. I don't have another network administrator, I surf on a private network at home. You need to report the problem to Firefox and they will take care of it.

Thanks.

Asked by ANAELIAZOR 7 hours ago

Last reply by Dropa 2 hours ago

Using Firefox with a VPN yields PR_END_OF_FILE_ERROR

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. I… (read more)

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. If I disconnect the VPN, Firefox lets me access my mail site without a problem. When I use the VPN connected, I'm getting a PR_END_OF_FILE_ERROR

Is there a way to keep the VPN on and connect with no error? Is there a Firefox setting I can change? I don't have proxy selected in Win 11 connections. Cache is cleared.

Asked by lakshmigoode99 3 hours ago

Last reply by Dropa 2 hours ago

Error message when signing in to Sync

I've got an old Windows XP computer running version 52.9.0. I'm trying to sign in to Sync (so I can sync with my new Windows 10 computer) but when I try on the old machi… (read more)

I've got an old Windows XP computer running version 52.9.0. I'm trying to sign in to Sync (so I can sync with my new Windows 10 computer) but when I try on the old machine I get this error message:

Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

I've signed in on the new computer, not that it matters.

Is the any way I can connect to Sync?

Asked by mwashenko 1 day ago

Last reply by Dropa 2 hours ago

where is the "carrot icon"?

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles i… (read more)

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles in about:profiles. Logged out and in in both. All there is left is, check if Java script is enabled. Pretty desperate, but I'll try. So I am looking for my web content. According to this, I have to look for "list all tabs" under the "carrot icon". I can't find it.

Asked by dona 11 hours ago

Last reply by Terry 2 hours ago

can't upload images to Disqus

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome. THI… (read more)

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome.

THIS is the error message:

Unfortunately your image upload failed. Please verify that your image is in a supported format (JPEG, PNG, or GIF) and under 5MB. If you continue seeing this error, please try again later.

Using FF 103.0 and Ubuntu 18.04. I tried again in troubleshooting mode...didn't help

(There are several sites that work well on Chrome but are glitchy one way or another on FFox. I don't like to use (or have to switch to) Chrome for workarounds!)

Is there something I can tweak on my FFox to fix this?

Asked by etimsim 2 days ago

Last reply by jonzn4SUSE 3 hours ago

facebook posts still advancing or jump

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other… (read more)

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other browsers I do not want to do that but it is getting to the point where i may need to. It does not do this on Chrome or edge, Now it is said that it may be the extensions well I have disabled or turned them off and still doing it . Please could someone check into it was supposed to be resolved in newest version but it is not

Asked by Mary 4 hours ago

Last reply by Terry 3 hours ago

Firefox developer edition crashes when closing some tabs

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information. Report ID bp-d44804f7-fd73-4088-9d0… (read more)

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

Asked by RodrigoMil 7 hours ago

Last reply by jonzn4SUSE 3 hours ago

Debian Mate Firefox worked once. Now it fails continous, no crash log

I need some things to look at. Debian 11.4 Bullseye 16 CPU 72GB I just got the Mate desktop working. Thought I'd find a cool wallpaper. Site said it needed to load an ext… (read more)

I need some things to look at. Debian 11.4 Bullseye 16 CPU 72GB I just got the Mate desktop working. Thought I'd find a cool wallpaper. Site said it needed to load an extension. I tried to escape but now my firefox fails to load even in troubleshoot mode. It builds the window frame I can almost touch the menu and gone.

Checked .mozilla/firefox/Crash Reports/ and it's empty checked .mozilla/extensions/ and it's emtpy Got an install time InstallTime20220718130424

as I click on Firefox Icon in menu the screen pops alert that says: "Firefox closed unexpectedly while starting....try to resolve the problem in troubleshooting in SafeMode."

tailing syslog: tail -f /var/log/syslog gives this clue: oom-kill:constraint=CONTRAINT_NONE, task=firefox-esr total-vm:672432kb Kernel Out Of Memory killed process pgtables:840kb oom-score_addj:0

I can add more detail if I know where to look. OOM with 72GB ?

Asked by agrapha 6 hours ago

Last reply by cor-el 5 hours ago

Tab preview

So I can't believe Firefox has been around this long and still hasn't made a tab preview like the one on the new google chrome update. I can't even find an add-on anywher… (read more)

So I can't believe Firefox has been around this long and still hasn't made a tab preview like the one on the new google chrome update. I can't even find an add-on anywhere. So please devs make this a feature. I know that there is an option to see the preview of each tab in the windows taskbar but that is just messy when there are a lot of open tabs because you can't just click on the open window and jump right into you left off you have to look through each and every open tab to find the right one. IMO this seems like a great add-on considering other browsers already have their own version of this. Below is the Preview tab that firefox already has and it just sucks imo.

Asked by travisthreeton 7 hours ago

Last reply by Paul 5 hours ago

SOUND IN VIDEO CONFERENCING

when taking part in a VA video conference, I could get pictures but no sound. (other browsers - edge & chrome- gave me only sound and pictures). I get sound from vi… (read more)

when taking part in a VA video conference, I could get pictures but no sound. (other browsers - edge & chrome- gave me only sound and pictures). I get sound from videos, You Tube, Netflix, etc., but nothing when on the VA video conferencing site. I am using Windows 10 on an HP desktop computer. I even turned off my virus protection to make sure it was not interfering (suggested by VA video conferencing help contact) but that did not help either. Since VA is going to a lot of video conferencing this is creating a real problem. (Checking the settings for the webcam (Logi pro scan) all showed that it was functioning properly. Sound comes in on all other sites using Fire Fox.

Asked by olkut1943 1 day ago

Last reply by RobertJ 14 hours ago

Blocked incoming email.

I receive a monthly email from a vendor but the email always winds up in the spam file. How can I stop that from happening and simply receive the email in my inbox? … (read more)

I receive a monthly email from a vendor but the email always winds up in the spam file. How can I stop that from happening and simply receive the email in my inbox?

Asked by paltman446 14 hours ago

Last reply by Dropa 9 hours ago

Update problem Firefox on Windows 7

Firefox won't update because it thinks that an instance is still running, but there is no browser instance running! Also when saying to stop it doesn't help, it keeps ret… (read more)

Firefox won't update because it thinks that an instance is still running, but there is no browser instance running! Also when saying to stop it doesn't help, it keeps returning saying that it's still running. Some strange register setting in Windows 7? Also Firefox won't start because of the same problem, see added screen shot (in Dutch)


.

Asked by jules.wolfrat 12 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago