Firefox Community Forum

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

I am really excited by the possibility of a built in VPN on Firefox.

However I logged in to UK BBC Channel 5 and tried to view a programme,

I was able to browse content but as soon as I pressed Play for the first series of the drama the provider picked up that I was using a VPN and shut me down.

Is this a teething problem ans will it likely be fixed?

Hello,

My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't see the VPN option available. Also, I don't recall seeing a pop-up request from Firefox about getting access to this VPN.

Is it possible for me to get access with my account?

Offering some feedback about the VPN Beta. There are a couple of things I immediately notice about it that are lacking that would be nice to have.

First, the option to invert the excluded sites list and rather make it an included sites list. Especially since it has such a low amount of data each month, It would be great to be able to enable it and know it's only going to use data on the sites where I actually want it used. There are far more sites where I don't care about using the VPN than I exclusively want a VPN on.

Another good mode / option would to be able to enable the VPN only for one specific window or even tab group. I noticed if I use a private window and turn VPN on there, it turns it on for all of my firefox windows. Again here, this is a pretty focused use, if I'm in a private window and turn it on, it's for the extra privacy there, I don't need it on for the hundred other tabs I may have open.

Make an option to put the VPN button in the sidebar. Maybe I'm overlooking it but I don't see any way currently to add it to the sidebar instead of the top tool bar.

When the VPN is enabled, show the exit node information / location. So that at a glance I know where websites think my traffic is coming from. Some websites when you log in they send a 2FA that lists the location you are logging in from. It would be really helpful to easily corroborate that location with the location the VPN would be reporting.

Hello. When I opened my browser, you forcefully opened a tab about VPN and how to install this. However I cannot find the mentioned "get started" button.

This is the page that automatically opened: https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com

hello, i heard that firefox released a free vpn plan, i tried to access it via the toolbar but it asked me to install the app (pic 1), after i installed the app it asked me to select a plan but there isn't a free option (pic 2). the firefox vpn won't allow me to proceed unless i select a plan (pic 3). so how to i get access to the free plan?

When connecting to school wifi, it detects firefox VPN and doesn't allow me to do anything on the internet and I always end up having to use my mobile hotspot, which I have limited use of. Is there a way to remove the feature from firefox or fully disable it to where it's not active even just to let me enable it? It's driving me nuts.

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

When trying to turn on the free VPN in my browser, I get stuck in a never-ending loop: I click on the VPN icon, then on the "Get started" button, which opens a new tab where I am asked to log in, I log in successfully, try to turn on the VPN in the open panel, but it again only shows the "Get started" button.

I have also created a different account on Mozilla and with that one the VPN worked without any problem...

I am from China and have been using the beta VPN from Firefox since it was released months ago. Today(7.3) I found the button becomes like the image——this means it is reset?

I pushed the "start using" button to find a redirection to log in, like the second image.

I continued——and it said I can directly turn on the VPN in the previous place——I continued——and there was still like the first image, I pushed the button again to fall into the cycle endlessly

Hello, I'm using Firefox 149.0.0 (current is 149.0.2) in France and started testing Mozilla VPN. According to the docs, Location should appear at the bottom of the VPN UI and you should be able to change this Location, what I'm interested in.

I have 'Paramètres' (Settings) instead of the Location/Country.

Is this specific to France ?

Thanks in advance & have a nice day, Marc.

I tried the firefox VPN. I Followed the instructions at:

https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection

But no 'VPN' button appears when I sign in (I am in a valid country and was told about the VPN by my browsers update). I have tried restarting and checking the toolbar, but the VPN button that is supposed to be there is not.

Bonjour, J'essaie d'installer le vpn intégré et quand je clique sur démarrer ça ne démarre pas !!! La flèche reste une flèche et rien ne se passe... Je n'ai rien dans la barre de menu ni dans la personnalisation.

Just found Firefox's (v149.0) VPN button in my toolbar. I turned it on and entered whatismyipaddress.com. I got the message

"Unable to find the proxy server. Firefox can’t connect to the server at whatismyipaddress.com"

If I turn it off FF brings up the page correctly. I get this error msg for any other urls I try to bring up. Ideas?