Firefox Support Forum

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

I just tried to connect to YouTube & get "You're offline. Check your connection." I assume this is due to a DoH connection issue. I can connect in Chrome. My Firefox Mozilla Connection Settings are "Use system proxy settings", though I have set this to "No proxy" in an attempt to fix this - didn't help.

Under Privacy & Security: "Enable HTTPS-Only Mode in all windows", "Enable secure DNS using: Increased Protection" - tried "Default Protection" - no help. Using Cloudflare default.

It has been a few months since I tried YouTube - not sure what's up. It works in Firefox on my phone..

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download freezes the page, site and my computer at a credit card company- requiring end task and complete shut down of computer. This has been occurring for 2 months. I do not have any issue loading these sites or sections via Edge or Chrome. Will this be corrected with the name change? Will there be another browser page that is more reliable?

If not, you don’t need to change your name on Firefox browser. You can just close it down and I will move to Edge or Chrome.

None of your Troubleshooting answers on your Support page covers my situation. I have cleared history, verified settings based on internet articles from others with this issue. Please have someone contact me directly. I’m tired of trying to fix this issue with your browser.

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almost any website that I'm trying to log into, or enter a credit card and other information, the browser does not show these items, pull downs, forms to fill in etc. I'll go thru a whole process of something, and will be directed to click a box or some such that just isnt there. So I move over to Safari, and the entire page loads. I've adjusted the privacy, cleared cache etc. It's like I'm on an ancient browser.

Any help welcome.

Upto Firefox v115 this website working fine. after update this website table display right side end. not in position. checked in other browser. working fine in chrome. what to do?. need solution. thank you.

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video and audio fine. So does X and truth social. In fact, any website plays audio EXCEPT rumble.com. Its not Windows related. Its firefox related. I installed Chrome and rumble.com plays with sound fine. I uninstalled firefox and reinstalled and that didnt fix it. I have rumble installed via WebCatalog an it plays videos and audio fine. I then installed Firefox nightly and never signed in or anything and still rumble isnt playing sound. Its rumble+firefox=no sound. And it appears to be happening to others too on other help forums. DOES ANYONE KNOW HOW TO FIX THIS?

We have an intranet site behind an Active Directory Federation Services (AD FS) - after updating the SSL certificate, the website will no longer allow Firefox clients to log in.

They will be prompted to sign in (with a default sign in prompt, not even the website login prompt), even if you enter the correct user/password it will continue to prompt you. The new cert works with Edge, Safari, and Chrome - I've enabled the following settings in about:Config network.automatic-ntlm-auth.trusted-uris, network.negotiate-auth.delegation-uris, network.negotiate-auth.trusted-uris, and set signon.autologin.proxy to be true - but the issue still persists.

Has anyone seen this/been able to figure this out? I've seen a few other posts, but no resolutions. Does Firefox not support Certificate Signature Algorithm SHA-384 With RSA Encryption? This is the only difference I can see between the 2 certificates; the original is SHA-256 With RSA Encryption.

Thank you!

Hello,

I have been working with OpenTable support for 2 months. We finally resolved it is not on their end.

Issue: When opening opentable.com the website loads and then a blank page is presented at the end. You can see a flash of the base site and any links that were attempted.

Items attempted to resolve:

• clear cache and history
• updated firefox site
• downloaded, uninstalled and reinstalled firefox
• incognito mode
• removed all all ons/plug ins
• tried links to pages outside of opentable.com

I have their responses and what they have attempted (in emails should you want). I also have snapshots of what I see. The odd thing is completely removing firefox and installing should have fixed it but it didn't.

One thing that does work is links to opentable from restaurants (email or from their websites). Initiating from the base browser does not work.

I am on Windows 10 and all updates have been installed.

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser.

When I open the site it stays for a few seconds, then loads an error page. Then this error page reloads itself every few seconds. I tried to include some Inspect tool details. Before a 404 error there are 303 and 302 responses. I live near my friends who do not have this issue (same ISP too) so it's not a regional issue. In the screenshots the four (and two more further down) red GETs below are all "304 Not Modified" status'd

I'm not sure what type of info I can dump from the browser or how, to help diagnose this. I'm on Windows 11 (though I was having this isue on my dual-booted Linux install too), on version 121.0.1 (see screenshot of About Firefox for more?)

Thank you for your time reading my post, please help me report this with more details.

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi with a VPN back to my home network activated.

I have been back home for more than a week. Other browsers on the same laptop as well as other devices (like my phone) that I took with me on the trip correctly reflect my location (east coast, USA). However, Firefox stubbornly insists that I am still in Australia. The net effect of this has been to break my access to YouTubeTV, which is not available in Australia.

I have tried: - Logging fully out of my google account on firefox and logging back in (at which point the 2FA prompt on my phone says I'm trying to log back in from Australia) - Deleting all cookies, cache and website data - Fully uninstalling Firefox, including deleting the Firefox folder in ApplicationSupport

None of these have had any effect.

Within YouTubeTV, I can force an update to my location, which will temporarily reflect correctly that I am in the US. But it still won't let me play anything if I'm using Firefox, and within Firefox, will soon revert to location unknown. Other browsers on this laptop, and other devices, work fine.

I am at my wit's end. Please advise.

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

In my ongoing battles with Firefox which no longer offers a painless way to use the internet, in Reddit's moderation page, messages are flashed up for a frame and then disappear and I'm told there's nothing to display. However, in Chrome this page shows the messages and I can use the page correctly.

Anyone else having this trouble?

Hello, Why does Firefox (121.0.1 (64-bit) macOS 14.2.1 anyways) apply a gradient color overlay to the Business Logos in Google SERPs?

I.e., typically the website's Favicon is pulled or an image written into Schema data to display the company logo next to the search result excerpt. But lately, and apparently only in FF, the logos are discolored by some kind of overlay?

Please see attached comparison between Chrome and FF. Chrome displays the logos unaltered, and FF displays them with this crazy obnoxious overlay/ color correction.

As far as I can tell, this is coming from FF as I don't see it in any other browsers/ devices. Chrome, FF Developer Edition, MS Edge, and Safari do not alter the logo colors.

Is there anyway to request the Mozilla FF stop doing this? I can't possibly begin to imagine how this is helpful in anyway to users... but of course I'm open to hearing any logic behind this decision, if in fact this is coming from FF.

Thank you all for your time and help!

made this post on reddit too https://www.reddit.com/r/firefox/comments/1bhztyg/non_full_screen_video_player_bug_exclusive_to/ but notice how theres this weird color bar right above the video player, this happens whenever i play anything on hulu.com. any solutions? thanks for any and all responses in advance :)

between this netflix error, this amazon alert, and youtube auto switching to 360p it's become increasingly difficult to access media. i've called netflix about this and they had no idea what the code was and have not gotten back to me with a resolution.

does anyone know what's causing these issues? is it just companies being hostile to firefox specifically or is something wrong?

i've cleared my cookies and cache, i've restarted several times, i've logged in and out of everything. i'm on version 120.0.1

Hi Guys, every time i open a white website like google or my schools website it turns light grey like the attached photo. I haven't tried anything as I dont know how to fix it. Thanks

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

Hello, I am using firefox 83.0 and I don't want to update it (Why? Because I've an old PC with poor hardware and the playback of online videos is lagging/shuttering in releases after 83.0)

BUT firefox 83.0 doesn't support private fields which make some webpages unable to be loaded. the private fields was supported starting in release 90.0 and I'm using 83.0

So, I need a way to make firefox 83.0 support private fields, Is that possible? Is there a certain files should I edited or replaced to make it support private fields?

Any ideas would be appreciated.