Showing questions tagged: Show all questions

Go back one page, not working on Microsoft forum website

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this websi… (read more)

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

Asked by s malik 5 months ago

Last reply by jonzn4SUSE 5 months ago

Suggestion from Browsing History should not include "Base URL"

Hi all Firefoxers, There are a few sites that I always access via a URL that could look like : https://device.domain.com/admin/ When I went to visit that device, … (read more)

Hi all Firefoxers,

There are a few sites that I always access via a URL that could look like :

https://device.domain.com/admin/

When I went to visit that device, typing in the URL bar "device.domain..." , Firefox's 1st default suggestion shows as https://device.domain.com/

The problem is that I never visited that site, the way to access this device is https://device.domain.com/admin/ - there's no way to reconfigure the device and have an auto-redirect to .../admin location.

https://device.domain.com/ is not in my Browsing History nor do I have an open-tab. In the settings Privacy->Address Bar, disabling "Browsing History" removes https://device.domain.com/ from the suggestion list but it also removes all suggestion from the history. This is the expected behavior, the bug required fix isn't related to this.

If the "Base URL" isn't saved in the Browsing History, how can someone tell Firefox to only suggest absolute entries from the history?

Asked by somehacker 5 months ago

Last reply by netjeff 5 months ago

Websites don't work with FireFox but do with other browsers

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem … (read more)

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem hasn't been fixed by I clearing cache and cookies as recommended back when I first asked a year or so ago.

Now the latest website I haven't been able to use is the Post office! USPS.com -- If I try to track a mail piece using my tracking number the site can't bring it up. The site tries for long time then tells me to try later. When I try with another browser such as Chrome, the result is there within a couple of seconds. It looks like I'm going to have to leave FireFox which I hate as I've used it so long - over ten years at least.

Version 121 Windows 10

Asked by rkclaw 5 months ago

Last reply by jonzn4SUSE 5 months ago

Strange error on My.Nintendo.com

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser. When I open th… (read more)

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser.

When I open the site it stays for a few seconds, then loads an error page. Then this error page reloads itself every few seconds. I tried to include some Inspect tool details. Before a 404 error there are 303 and 302 responses. I live near my friends who do not have this issue (same ISP too) so it's not a regional issue. In the screenshots the four (and two more further down) red GETs below are all "304 Not Modified" status'd

I'm not sure what type of info I can dump from the browser or how, to help diagnose this. I'm on Windows 11 (though I was having this isue on my dual-booted Linux install too), on version 121.0.1 (see screenshot of About Firefox for more?)

Thank you for your time reading my post, please help me report this with more details.

Asked by nathan.zan6037 5 months ago

Last reply by James 5 months ago

Firefox could not download the search plugin from amazon.co.uk

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with Firefox could not download the search plugin f… (read more)

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

another post suggested checking the about:config browser.search.region mine says "GB" which would be correct for .co.uk

All other search plugins work fine. Any suggestions?

Asked by JackDinn 4 months ago

Last reply by Terry 4 months ago

Always ask you where to save files is broken and uselesss

Despite reading almost 100 questions about this exact issue asked for years, there still seems to be no answer, and no fix to get this function to work properly. Checkin… (read more)

Despite reading almost 100 questions about this exact issue asked for years, there still seems to be no answer, and no fix to get this function to work properly.

Checking the box should completely remove the drop box for location, and the entire point is that it should ask you where to save every file,instead of defaulting.

Asked by chadwitk 5 months ago

Last reply by zeroknight 5 months ago

Firefox thinks I'm still in a country I left a week ago

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi wi… (read more)

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi with a VPN back to my home network activated.

I have been back home for more than a week. Other browsers on the same laptop as well as other devices (like my phone) that I took with me on the trip correctly reflect my location (east coast, USA). However, Firefox stubbornly insists that I am still in Australia. The net effect of this has been to break my access to YouTubeTV, which is not available in Australia.

I have tried: - Logging fully out of my google account on firefox and logging back in (at which point the 2FA prompt on my phone says I'm trying to log back in from Australia) - Deleting all cookies, cache and website data - Fully uninstalling Firefox, including deleting the Firefox folder in ApplicationSupport

None of these have had any effect.

Within YouTubeTV, I can force an update to my location, which will temporarily reflect correctly that I am in the US. But it still won't let me play anything if I'm using Firefox, and within Firefox, will soon revert to location unknown. Other browsers on this laptop, and other devices, work fine.

I am at my wit's end. Please advise.

Asked by ffhaphl 5 months ago

Last reply by zeroknight 5 months ago

Company Logos in Google SERP Have a Gradient applied to them?

Hello, Why does Firefox (121.0.1 (64-bit) macOS 14.2.1 anyways) apply a gradient color overlay to the Business Logos in Google SERPs? I.e., typically the website's Favic… (read more)

Hello, Why does Firefox (121.0.1 (64-bit) macOS 14.2.1 anyways) apply a gradient color overlay to the Business Logos in Google SERPs?

I.e., typically the website's Favicon is pulled or an image written into Schema data to display the company logo next to the search result excerpt. But lately, and apparently only in FF, the logos are discolored by some kind of overlay?

Please see attached comparison between Chrome and FF. Chrome displays the logos unaltered, and FF displays them with this crazy obnoxious overlay/ color correction.

As far as I can tell, this is coming from FF as I don't see it in any other browsers/ devices. Chrome, FF Developer Edition, MS Edge, and Safari do not alter the logo colors.

Is there anyway to request the Mozilla FF stop doing this? I can't possibly begin to imagine how this is helpful in anyway to users... but of course I'm open to hearing any logic behind this decision, if in fact this is coming from FF.

Thank you all for your time and help!

Asked by muzzle 5 months ago

Last reply by zeroknight 5 months ago

Cloud-based database issues with Mozilla

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not M… (read more)

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not Mozilla. Any ideas on how to fix this would be appreciated. Thanks!

Asked by lwelcome 5 months ago

Last reply by cor-el 5 months ago

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (read more)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Asked by Mark Robinson 5 months ago

Last reply by zeroknight 5 months ago

Cannot turn off "Switch to this tab" notification.

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notificatio… (read more)

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notifications. I accidentally turned it on, then I managed to turn it off. Except it now keep asking me if I want to enable it.

Looking at the settings, the only two options available are "Always ask" and "Yes", with no way of just saying no... why?

Asked by R4d6 5 months ago

Last reply by cor-el 5 months ago

Cross Site Tracking Cookies

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curio… (read more)

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curious why cross site cookies are apparently allowed to exist/function, even after a restart?

Dano

Asked by Dano 5 months ago

Last reply by zeroknight 4 months ago

Video playback freezing randomly and audio continues to play

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio … (read more)

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio just continues to play. The videos then unfreeze and skip multiple frames. I've noticed clearing browser cache seems to help but it doesn't help for longer than a 2 min video at best. At worst, it doesn't affect it at all.

Asked by playergamespro 5 months ago

Last reply by zeroknight 5 months ago

Printing with printer or to PDF

This problem occurs on My wife's and my machines. My wife has a printer. I do not. When we try to print the preview shows only a few lines or at best a half page. Even … (read more)

This problem occurs on My wife's and my machines. My wife has a printer. I do not. When we try to print the preview shows only a few lines or at best a half page. Even if we want to print multiple pages that's all that shows up. We have "print all" as the default setting. The problem started about a month ago. I think it has something to do with the newer versions of Firefox.

Asked by Ira Sorkin 5 months ago

Last reply by jonzn4SUSE 5 months ago

Drag and drop onto bookmark icon no longer works Firefox 120.01 (2023)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually … (read more)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually to bookmark toolbar. I also cannot reorder on tool bar by dragging and dropping by selecting.

How do I know I'm doing it correctly? On computer 2 it works exactly as should. Click on padlock and drop or click on entry and toolbar and reorder. Same extensions etc and do not have a bookmark extension though have tab session manager. Same version both computers. Only difference in browser is number of tabs open. x 10 difference in number of tabs open computer 1 versus 2.

If I put firefox in troubleshoot mode with extensions etc off or create a brand new profile and try same problem.

Asked by jkannry 5 months ago

Last reply by zeroknight 5 months ago

Website being blocked,

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing. Things I've tried. Adding exceptions in the privacy settings in 2 s… (read more)

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing.

Things I've tried. Adding exceptions in the privacy settings in 2 seperate areas. Resetting Browser deafults. Turning off all vpn's and addons.

Nothing works.

This is the site https://1337x.to/

Asked by Mixelplix 5 months ago

Last reply by cor-el 5 months ago

Turn off translator popup but keep option to translate

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly tra… (read more)

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

Asked by nopinkdragons 5 months ago

Last reply by zeroknight 5 months ago

cannot clear saved login data in 121.0.1 (64-bit)

I was able to get rid of remembered user id data in Chrome (delete site data) with no problems, but have tried all I can find in Firefox with no luck. Please tell me how … (read more)

I was able to get rid of remembered user id data in Chrome (delete site data) with no problems, but have tried all I can find in Firefox with no luck. Please tell me how to do it. There is no saved login data in Firefox and deleting site data does not help. Thanks, John.

Asked by John 5 months ago

Last reply by zeroknight 5 months ago

ad blocker I don't have

I keep being told on certain websites to turn off my ad blocker. I don't have one. I don't even have one in the Extensions that's disabled. I have no idea how to get p… (read more)

I keep being told on certain websites to turn off my ad blocker. I don't have one. I don't even have one in the Extensions that's disabled. I have no idea how to get past this. What's turned on that I don't know about?

Asked by JB 5 months ago

Last reply by Agent virtuel 5 months ago