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syncing and bookmarks

My computer had to be "factory reset" last night (I don't know if that's what it's called - but I have to re-install things like my Firefox). When I reinstalled Firefox,… (read more)

My computer had to be "factory reset" last night (I don't know if that's what it's called - but I have to re-install things like my Firefox). When I reinstalled Firefox, it populated with an older version of my Firefox's bookmarks. I have Firefox on my mobile device - and it still has the latest version of my Bookmarks.

The desktop installation prompted me to sync my devices -- but, would this old desktop prevail over my phone Firefox? Or is there a way I can make my phone Firefox replace my desktop version? (I spent about 2 hours organizing my bookmarks into folders, about 3 months ago ... and I've added tons more, of course).

I do have a Firefox Recovery Key that I took note of a year or so ago --- If there's a way to use that, will it give me the bookmarks I had up to yesterday afternoon? If so - how do I use it

Asked by Shawna 1 day ago

Missing my bookmarks

After i format my phone. I reinstall firefox app but when i am signing in with my email i forget my password and i create new one by "forget my password" i get the code a… (read more)

After i format my phone. I reinstall firefox app but when i am signing in with my email i forget my password and i create new one by "forget my password" i get the code and everything done. After that i sync on, but all my bookmarks don't return...how can i return them ?

Asked by shadi.ahmad.sy 1 day ago

Firefox background process won't close, and blocks restarting. (Windows 10)

Our Firefox sometimes stalls, and if we try to exit, to start fresh, it won't reopen, because there is a firefox process still running. The click to close Firefox has no … (read more)

Our Firefox sometimes stalls, and if we try to exit, to start fresh, it won't reopen, because there is a firefox process still running. The click to close Firefox has no effect on this background process. Taskmaster sometimes shows firefox processes, which can be closed, but that doesn't get everything. Sometimes a total hard shutdown resolves it.

Asked by dicknjillwilliams 17 hours ago

Bookmarks and passwords Lost

Hello Team, I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-ac… (read more)

Hello Team,

I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-access of my bookmarks and saved passwords.

Regards, Saheem Munir

Asked by saheem.munir 8 hours ago

Lost passwords

I recently had a computer crash - self inflicted - by mistakenly opting for a total reset when I did not understand what this would result in. A friend has helped me get … (read more)

I recently had a computer crash - self inflicted - by mistakenly opting for a total reset when I did not understand what this would result in. A friend has helped me get back to being able to use my computer again, but I have lost all my Firefox browser passwords and my Thunderbird email contact list. Would Firefox have kept this information and be able to give me back my passwords somehow. I am a 87 year old Aussie and not a computer nerd !! Cheers Lozza

Asked by Laurie Ford 2 days ago