https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (read more)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Asked by be4usay 1 week ago

Last reply by be4usay 20 hours ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 3 weeks ago

Last reply by samarigil66 5 days ago

Most bookmarks missing favicons

"You will have to visit each link (i.e. click the bookmark) to make Firefox retrieve the favicon" That the common advice. Never works for me. If it was actually going … (read more)

"You will have to visit each link (i.e. click the bookmark) to make Firefox retrieve the favicon"

That the common advice. Never works for me. If it was actually going to work, wouldn't it be when you originally create the bookmark?.

Having these favicons saves time, makes you workflow easier. Am I correct that the problem is with the given website making it available?

Asked by noel_envode 2 days ago

Last reply by noel_envode 1 day ago

Sound popping on youtube

Hi, recently I encountered a werid popping sound while listining to music on YT. Firstly as I wanted to change my old DAC I swichted to a new one (every reason to buy ne… (read more)

Hi, recently I encountered a werid popping sound while listining to music on YT. Firstly as I wanted to change my old DAC I swichted to a new one (every reason to buy new stuff is good), but now it is unberable. I spend some hours trying to figure out, watching tutorials etc. disabling all the stuff from device manager, checking if fast boot option is disabled, rolled back drivers, swithed to USB 2.0, disabled all of the extentions etc. etc. (the sound popping was only in youtube, but I figured maybe its due to my hardware or something). However, I found out that clearning cashe works for a couple of minutes, and browsing on incognito tab also works for some time. This leads me to belive that maybe a new updated is somehow messing it up, or google really wants me to use chrome. Any advice would be helpfull. Thanks

Asked by Beniamin Martin 11 hours ago

Last reply by Beniamin Martin 2 hours ago

how do i permanently delete the sidebar? I have tried all solutions and now it is about 2.5cm wide, taking up a huge chunk of the screen.

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. T… (read more)

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. The show/hide button only made the damn thing expand!

Asked by Timtam394 1 week ago

Last reply by Timtam394 2 days ago

Startpage installing itself

Find that at each update, the Startpage search engine is re-installed WITHOUT my permission. I understand startpage can be defined as a PUP, and I don't trust it. The mos… (read more)

Find that at each update, the Startpage search engine is re-installed WITHOUT my permission. I understand startpage can be defined as a PUP, and I don't trust it. The most aggravating thing is that installing add-ons and extentions without users' permission is unconscionable.

Would like to know if there is any way I can block the reinstallation of this at each update.

Thanks.

Asked by sra97 1 week ago

Last reply by sra97 5 days ago

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar ta… (read more)

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

Asked by Var-Pro-12 3 days ago

Last reply by Var-Pro-12 21 hours ago

FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Asked by Michael Chan 3 days ago

Last reply by Michael Chan 2 days ago

Bookmarks recovery

Hi, My laptop had broken and I had to reinstall Windows. All of my files had been lost on the C drive, including Firefox bookmarks. Sadly there weren't any backup json f… (read more)

Hi,

My laptop had broken and I had to reinstall Windows. All of my files had been lost on the C drive, including Firefox bookmarks. Sadly there weren't any backup json files anywhere else. Is there a way to recover those bookmarks somehow?

Thank you, János

Asked by János Fótos 1 week ago

Last reply by János Fótos 5 days ago

google calendar no longer sending email reminders

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important … (read more)

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important meeting because of this, so I want to get to the bottom of it. I verified that the reminders are properly set in my calendar, so I have to assume that they are going out. The pop-up windows do pop, so I assume that it is not on the calendar side. I also noted that calendar.google.com and gmail.google.com have the proper permissions to send pop-ups and notifications to gmail, which indicates to me that this end of the equation is working. (Don't know how to isolate the error further, though.) It seems that the Firefox settings need to be changed somehow. Any ideas?

Thank you!

Asked by Gus Gassmann 9 hours ago

Last reply by Gus Gassmann 5 hours ago

Firfox switching HTTP only site to HTTPS and failing

I have a 1848ETC-HST data logger from Real Time Automation on an isolated network that does not support HTTPS but Firefox keeps changing it to HTTPS. I tried a private wi… (read more)

I have a 1848ETC-HST data logger from Real Time Automation on an isolated network that does not support HTTPS but Firefox keeps changing it to HTTPS. I tried a private window with the same results. HTTPS-Only Mode is disabled. I entered an exception even though it should not need it. It was working in Firefox at one time and it still works with safari and chrome.

Asked by Shallop 1 week ago

Last reply by Shallop 3 days ago

Page not complete when switching tabs before page processes

When I click submit on a form and switch tabs before it completes processing and return to the tab after the page is not refreshed with the new page returned from the ser… (read more)

When I click submit on a form and switch tabs before it completes processing and return to the tab after the page is not refreshed with the new page returned from the server. However, the action has completed on the server. This only started happening in the last couple of weeks. Note: if I stay on the tab without switching it is fine.

Asked by john1133 1 day ago

Last reply by john1133 17 hours ago

I cannot click links from google search if they are an advertisement. Even an ad from Amazon from my search results.

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I d… (read more)

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I did a google search for scrapbook paper from a specific company. Google gives me a page of search results. In the top of the page are adverts from Amazon etc. One of them was one I clicked on for amazon. See screenshot 1. When I clicked on the one circled in red I got the second screenshot as a result. So then I clicked the exclamation mark next to http: on screenshot 2 which gave me this info in screenshot 3. I went back to the google search page and cannot open a one of those ads across the top. My husband has the same issue on his galaxy S7 tab and he hates not being able to compare prices by clicking those ads. I have on my desktop, as well as his tablet the browser privacy set to Standard. So what is causing this? I used to love firefox but these latest 3 or 4 updates have left it a hot mess. How do I fix this? It is not like this with other browsers. I have no issues with then at all. I have the same tablet as him, but it has not updated to the latest update and I am able to click those same links from it. I just ran the same search from my galaxy mobile using firefox 119.0.1 It works fine on the mobile version I am running (I know but this is why I won't update it!). Please tell me, help me figure out what is going on with this version of Firefox (version 132.0). Is it FF and google not playing well together or just a FF issue because as much as I like FF I am about to dump it for a browser that works. Just for GP, I only have Last Pass extension active. I have AdBlocker Ultimate but it is currently disabled as I thought it was the culprit and have not re-enabled it just yet. All those extensions listed in troubleshooting information I assume is things within the browser itself?? As I said I only have one extension active and only 2 installed. Please advise. Thank you.

Asked by Debb 1 month ago

Last reply by Debb 6 days ago

Taking a screenshot (wholu - full page screenshot) working?

I would like to take a screenshot of my expanded emails on protonmail.com - but it is not working when when I click "full page" option. Is this possible? I don't want to … (read more)

I would like to take a screenshot of my expanded emails on protonmail.com - but it is not working when when I click "full page" option. Is this possible? I don't want to take screenshots manually by scrolling down the window...

Asked by barbarbar22 2 days ago

Last reply by barbarbar22 1 day ago

I can't take Full-page screenshots in Canvas/Instructure. Please help.

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its … (read more)

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its own tab, but it doesn't help.

When I use my phone to capture the entire page, it can work, but it's so narrow! Plus I have to continuously tap the "Scroll Down" button for the capturing process to capture more and more.

Can anyone please help? Thanks.

Asked by Mozilla cheese 1 day ago

Last reply by Mozilla cheese 7 hours ago

Shortcuts not syncing

Hello, I have a huge problem with Shortcuts not syncing in the main page. I have my shortcuts organized and pinned how I like it but every single time I sync new machine… (read more)

Hello,

I have a huge problem with Shortcuts not syncing in the main page. I have my shortcuts organized and pinned how I like it but every single time I sync new machine or mobile, the shortcuts are not being synced and they are completely out of place and sometimes gone on my main machine. This cannot be like that and should be properly synced.

Best Dawid

Asked by dawid.cencora 4 days ago

Last reply by dawid.cencora 4 days ago

How do I import my mobile bookmarks to my desktop firefox

All of my desktop bookmarks are on mobile, but after resetting my password they won't sync back to my desktop. I can't even access them from my desktop, despite browsing … (read more)

All of my desktop bookmarks are on mobile, but after resetting my password they won't sync back to my desktop. I can't even access them from my desktop, despite browsing data still being clearly accessible. I have 10 years of bookmarks on my mobile device that for whatever reason now will not transfer to my desktop firefox no matter what I try. Since there's no way to manually export to xml on mobile I have no way of accessing these and I am at risk of losing 10 years of bookmarks, many of which are vital to the work I do.

Asked by casskemail 3 days ago

Last reply by casskemail 2 days ago