Showing questions tagged:

Customize Settings Lost After Updating

I am using latest firefox developer edition. After firefox updated automatically, I found that I lost toolbar customization settings. I reconfigured everything, but the n… (read more)

I am using latest firefox developer edition. After firefox updated automatically, I found that I lost toolbar customization settings. I reconfigured everything, but the next day when it updates I lost the settings again. It seems that there is a bug in Firefox. How can I fix this? If this is a bug, when will it be fixed?

Solved Archived 4 171

Searching "Block AI enhancements" or "AI controls" doesn't give any options to disable the slop, despite the support page saying so.

I searched how to disable any random new AI features Firefox was about to cram into the browser. I was served this support page that says I can "Block new and current AI … (read more)

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

Solved 4 568

Sponsored shortcuts can not be disabled

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out. Starting … (read more)

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

Solved Archived 4 496

Firefox suddenly displays all text in foreign, unintelligible character set

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign ch… (read more)

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign character set. It is pervasive - I've tried to use several tutorials to reset the language and all settings to default, but so far nothing has worked. I've uninstalled Firefox using AppCleaner (which gets any leftover files in OS folders, as well as the app itself), but a clean install results in the same issue. I've disabled all add-ons and reset all settings to default as near as I can tell. The only time the browser displays properly is when it's in Safe Mode. I'm not sure if this is related to the OS update, but I can't seem to identify any other recent change that could have the potential to cause this problem. Any suggestions would be greatly appreciated.

Solved Archived 3 481

Firefox (version 130.0.1 (64-bit)) not playing audio through headphones

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928 Firefox (version 130.0.1 (64-bit)) is not playing aud… (read more)

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928

Firefox (version 130.0.1 (64-bit)) is not playing audio through headphones. Have tried a number of sites - e.g. YouTube, internet radio stations, news sites.

However, unlike in the above-mentioned support article, the Windows App Volume and Device Preferences settings are set to default.

I have since also tried restarting my PC (Windows 10 ; Version 22H2 (OS Build 19045.4651) and resetting the App Volume and Device Preferences to the Microsoft default settings (see Image attached).

I also tested and audio plays fine through Chrome browser, VLC media player, Teams and Edge.

Would love to find a solution! Thanks D

Solved Archived 3 135

Sorry! 0 results found for ‘Ver 148.0.2 (64 bit)) doesn't save General>Startup>blank box>open previous windows and tabs’ for ‘All Products’

Windows 11 : Fix this ASAP I delete all tabs, close firefox, reopen and I get 5 tabs which seem to be STUCK. I delete 3 of these tabs, go about my work, none of those … (read more)

Windows 11 : Fix this ASAP I delete all tabs, close firefox, reopen and I get 5 tabs which seem to be STUCK. I delete 3 of these tabs, go about my work, none of those 3 are open, and I shut everything down. When I reopen Firefox, those 5 "default tabs" (the 3 I don't want have migrated over from I don't know were - both Chrome and Edge open with New Tab.)

I have enough other problems in my life - and done't tell me to create a new profile. At that point I'll kill firefox and end my donations to Mozilla.

Solved 3 144

Tabs on bottom

Well looks like they did it to us again. My tabs are back on top again and need to put them below where I am a lot of other users like our tabs! Update: Codes working … (read more)

Well looks like they did it to us again. My tabs are back on top again and need to put them below where I am a lot of other users like our tabs!

Update: Codes working fine now for 133.0

Solved Archived 3 264

How to disable the Enterprise Roots preference

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have … (read more)

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have to delete certificate every time I re start windows 11 desk top pc.

Any other advice? Thanks

Solved Locked Archived 3 225

Firefox bookmarks

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked… (read more)

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked that Profile is correct & the bookmark folder is empty. Where have they all gone. Yes I have restarted my computer but made no difference.

Solved Archived 3 423

Safe or ok to delete the data in storage/default folder?

I have run across threads with similar questions in both mozilla support and reddit, but as they are old and archived I cannot add additional info or request clarificatio… (read more)

I have run across threads with similar questions in both mozilla support and reddit, but as they are old and archived I cannot add additional info or request clarification, so here is (yet another) new one- I understand you can go into manage data in settings to delete what you want, however in mine it only shows a handful of most recent (opened today or currently open) since my settings clears history and deletes cookies upon exiting ff.

Cookies and Site Data section shows only 40.7mb of data is stored and in Manage Data only shows 8 sites... Clear Data area, with only these two boxes selected (attached) and 'everything' (time) still only around 50mb. My storage/default folder has 1005 folders and the data is over 1.5gb; I would like to manually delete all of this and as others have tried to ask, am wondering if this is ok to manually select them and delete in windows, or using windows %appdata%(?) and if so, will the sync feature (if I just clicked 'sync now') still retain all my bookmarks when I relaunch ff? Not concerned about any browsing/form history or passwords, only bookmarks.

Solved Archived 3 1183

Shrink vertical space between shortcut icons on new tab page

How to shrink this vertical space? (see attached image) Ever since 131.0.0 my shortcut icons got all messed up so I am trying to restore the original look. I've already r… (read more)

How to shrink this vertical space? (see attached image)

Ever since 131.0.0 my shortcut icons got all messed up so I am trying to restore the original look. I've already removed the giant Firefox logo and made my icons larger. Now I need to condense them so I don't have to scroll to see them all.

Here's what I have so far in my userContent.css:

/* Minimize the size of the logo and wordmark on the Home/New Tab pages */ @-moz-document url(about:newtab), url(about:home) {

 .logo {
   background-size: 0px !important;
   height: 0px !important;
   width: 0px !important;
 }
 .wordmark {
   background-size: 0px !important;
   height: 0px !important;
   width: 0px !important;
   margin-inline-start: 0px !important;
 }
 /* Expand the shortcut icon images to max size on the Home/New Tab pages */
 .top-site-outer .tile .icon-wrapper {height:100% !important; width:100% !important;}

}

Solved Archived 3 271

New address bar "https trimming" behavior

Hi everyone, I'm on 140.0.2 / Win10 My current about:config: browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featureG… (read more)

Hi everyone,

I'm on 140.0.2 / Win10

My current about:config:

browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featureGate false


I noticed the new https trimming, but when I double-click (e.g. to select a word in the URL) to copy or change a part, the https pops back, shifting where my cursor is relative to where it was, which is annoying for having to reposition the cursor.

Disabling `browser.urlbar.trimURLs` should make sense to revert to no-trimming, but it didn't work.

`browser.urlbar.untrimOnUserInteraction.featureGate` being false already shouldn't have caused the issue I described.

Many thanks in advance!

Solved Archived 3 344

How do I open a special page from within an addon?

I know that addons have no power on special pages. I understand the security concerns and I agree. I would still like to at least open `about:about` from an addon, like e… (read more)

I know that addons have no power on special pages. I understand the security concerns and I agree. I would still like to at least open `about:about` from an addon, like e.g., vimium or just from a bookmark. Is that possible? And if so, how?

Solved Archived 3 54

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in 2024?

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in all these years despite other browsers upping their game with user feedbac… (read more)

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in all these years despite other browsers upping their game with user feedbacks and newer browsers bringing exactly what the users want?

Big phones, too many bookmarks, can't remove or hide home button icon on URL bar, no download manager, no options to add home shortcuts or speed dials on Firefox homepage no navigation buttons at bottom, no DNS, is this Firefox in 2024 and 2025?

Locked Archived 3 126

New sidebar can't be closed with keyboard shortcuts?

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them… (read more)

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them the same way. This still works to close the actual bookmarks/history, but the sidebar doesn't return to being hidden (despite being hidden before I opened them), it hangs around taking up space on the left of my screen. Even after I removed everything so it's just a useless blank rectangle with "customise sidebar" at the bottom, it defaults to staying open unless I click the button. It's really annoying. Is there any way to make it hide itself again automatically once I'm done using it?

Solved Archived 3 677

Startup

I have the box ticked in Settings for previous tabs to be installed on Startup but it isn't happening although it used to. I was trying to get rid of caches (what are th… (read more)

I have the box ticked in Settings for previous tabs to be installed on Startup but it isn't happening although it used to. I was trying to get rid of caches (what are they?) and must have done something.

Solved Archived 3 108