Firefox Community Forum

Hello all

 Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow.
Now for my problem
I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox.
I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference.

 Is there anything that I can do or add-on to over-ride this problem?

I am running Mint Linux 22.2 with Firefox 151.0.1

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Recently, I've been having a problem with signing in to things via my Google account – the problem being that I can't.

Whenever I click on the "sign in with Google", it redirects me to the "accounts.google.com" page, prompting me to choose my account, but once I do, I get redirected to "accounts.google.com/gsi/transform", which is just a blank page with nothing in it (see image attached).

I know this is not a problem with Google, as I have no problem signing in anywhere else.

This happened to me once before, but the reason was one of my extensions, which for some reason interfered with the sign in; however, this time this solution does not work. I tried disabling every single one of my extensions, turning all kinds of protections in the settings on and off, deleting all cache for all relevant sites, but to no avail.

I of course also tried looking this problem up on the internet, but whenever I found someone with this problem, the solution that worked for them was always just disabling an extension.

Thank you for any answer.

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happens when click on the "Section" drop down at top of page. When get to the bottom of the page and click "See more stories" nothing happens. The web site works fine if I use Chrome on this pc and when I use FF on my Win 10 pc. I have tried disabling add-ons, start FF in Troubleshoot mode, refreshing FF, and disabling Tracking Protection. About the only thing I have done is remove FF and re-install. Any ideas?

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

okay this just is bad as of today and last Firefox update and with all extensions off . this is what i got when i tried to post and watch a video. it happens on all the videos on Facebook i have tried contacting them as well and that is an almost impossibility it is only in Firefox they work in chrome and edge i even tried reinstalling Firefox ans still get bland black screen I have tried turnoff extension and still this is what i get

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever in the version of Facebook. . I keep checking if Facebook is down there are limited problems but i do not see the problems in Chrome. if this keeps up i will be going to chrome which i really do not want to

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Hello, I am using Linux Mint on a desktop with the latest version of Firefox. Two weeks ago I could login to the Discover website with no problems. Suddenly I can not log in, but get an error message that something is wrong and I can't login. I can login using Chrome on this machine. My wife gets the same message when she tried to login to her account on my computer. After several discussions with Discover, all I get is "it is not our problem."

I am having no problems logging into other accounts with Firefox on this computer.

I have not explicitly changed anything on the browser or computer. I have done some updates which included Firefox. I can login on a different Linux computer using an older version of Firefox. Of course the updates were also to the computer and I will ask the same question to the Linux forum.

I really like Firefox and would hate to have to change to Chrome.

Thanks so much for your help.

Bob Bulfin

Trying to load https://www.fire.ca.gov/incidents and it does NOT load completely, which it did before all of the upgrades... have to use chrome to view the site.

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance.

Now, using Firefox, Bing Maps display a Beta version with very limited functionality. Using Microsoft Edge, Bing Maps have all the functionality that I expect.

Has something changed within Firefox that has caused this problem? Is there something that can be done to allow Bing Maps to work correctly from within Firefox?

Version: 115.27.0esr

Hello.

I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews.

Clearing cookies, closing and reopening the browser, and rebooting the PC are not successful.

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

this issue has arisen suddenly over the last month. so i try to load bandcamp and for a few moments i'm able to go from page to page. after a certain short amount of time has passed between me opening the site and using it, just seconds, upon me clicking a link, pages initially appear to load [the refresh button switches to the X icon] before they quickly halt and keep me stuck on the same page. attempting to open a link in a new tab in this state gives a blank page - not showing as about:blank in the url but the intended destination. sometimes when i try to confirm a change on something i have uploaded to the site or try to log in, bandcamp gives an error reading "There was network error. Please try again."

so i originally thought it had something to do with using a VPN; initially i thought it was alleviated when i turned it off but i was wrong, problem soon reappeared. i've actually been using zen browser for a while, so maybe it was localised to that? i switch back to regular firefox and it was there too. troubleshooting mode didn't yield any difference either, so there's no conflict with extensions... clearing all bandcamp site data hasn't worked either, now because of this issue i just can't log back in lol. i ended up testing on a non-firefox browser, microsoft edge, and found that this issue isn't present there. so i'm kind of stumped on how to figure this out by myself now. keep in mind this is the only website that is affected by this issue