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Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Readi… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by SuMo Bot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Nothing is synching

My bookmarks bar, etc have will not synced with my Firefox even though I ran "sync" several times. I haven't used this laptop in quite awhile, so I had to log in and sync… (read more)

My bookmarks bar, etc have will not synced with my Firefox even though I ran "sync" several times. I haven't used this laptop in quite awhile, so I had to log in and sync. Also in my themes, a certain creator "MaDonna" has error messages on all of them" Cabin in the Mountains (and all others by her) by MaDonna could not be verified for use in Firefox and has been disabled." In my extensions page, I get the same error message. I am beyond frustrated, I'm also very computer literate, but this mess has me baffled and frustrated :(

I have a Windows Surface Pro 8 and when I set it up, I had no issues with the Syncing or Add ons/Themes/Extensions, everything synced just fine. I have Theme categories set up, and that's not even on the Themes page. I have logged into all of my Firefox/Mozilla accounts. Can anyone help?

Asked by MamaD79 1 month ago

Last reply by MamaD79 1 month ago

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cannot display PDF from HPE site in windows 7 + firefox esr

Every document like the below one does not display in firefox esr 115: https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US I get an empty … (read more)

Every document like the below one does not display in firefox esr 115:

https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US

I get an empty pdf viewer frame. Also the debugger shows the following error;

Uncaught TypeError: Promise.withResolvers is not a function

Is there some way to overcome this problem? a future release of firefox esr?

Asked by kaetano69 10 months ago

Last reply by kaetano69 10 months ago

  • Solved

extensions eating memory but not showing anywhere

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders whe… (read more)

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders where the extension files are. they are: - Extension(id=wikipedia@search.mozilla.org, name="Wikipedia (en)", baseURL=moz-extension://8551 - Extension(id=webcompat@mozilla.org, name="Web Compatibility Interventions", baseURL=moz-extensi - Extension(id=screenshots@mozilla.org, name="Firefox Screenshots", baseURL=moz-extension://486 - Extension(id=pictureinpicture@mozilla.org, name="Picture-In-Picture", baseURL=moz-extension:// - Extension(id=google@search.mozilla.org, name="Google", baseURL=moz-extension://13f3307a-648b- - Extension(id=formautofill@mozilla.org, name="Form Autofill", baseURL=moz-extension://dfdf20df- - Extension(id=ddg@search.mozilla.org, name="DuckDuckGo", baseURL=moz-extension://c8eb7a13-e1ab - Extension(id=bing@search.mozilla.org, name="Bing", baseURL=moz-extension://424719d2-8ccf-4c8e- - Extension(id=addons-search-detection@mozilla.com, name="Add-ons Search Detection", baseURL=moz- (the names are cut thats how it shows and at the end there is a "..." i cant select) I tried looking everywhere and i cant find where are this extensions to delete them. i use the google website to do searches so dont need an extension, i dont use duckduckgo at all, i dont use bing at all, i dont use the screenshot feature, i dont use the picture in picture thing and also i use the wbesite if i want to go to wikipedia. I would like to know how to erase them entirely since i dont use them and they are eating memory.

Asked by karras85 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Windows 7 support in firefox

thank you for your time & expertise:) Can you please help me understand what would happen if firefox stops supporting windows 7 users. Will i still be able to use … (read more)

thank you for your time & expertise:) Can you please help me understand what would happen if firefox stops supporting windows 7 users. Will i still be able to use the browser - just with less security? I will probably have to give up using a computer if I cant continue with Windows 7 so I'd even be prepared to pay an annual fee to keep the support going. Look forward to hearing from you, thanks Julie

Asked by julimatt 5 months ago

Last reply by derromurungi7 1 month ago

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Can't log in to Regions Bank Account. Message: "We can’t locate that page right now."

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now." after typing in password Works fine on other browsers. Problem started Maybe aroun… (read more)

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now." after typing in password Works fine on other browsers.

Problem started Maybe around mid April. Have 5 computers: 2 running Windows 10, 2 running Windows 7 Professional, 1 running Linux

Problem occurs only on the computers running windows 7 Professional

Regards.

Asked by HBR Firefox VPN 1 year ago

Last reply by HBR Firefox VPN 1 year ago

  • Solved

Access denied to Lowe's search

I am now getting this message when I try to search for things at Lowes. " Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity… (read more)

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

Asked by joe ceri 2 days ago

Answered by joe ceri 1 day ago

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websites are not showing graphics after installing and uninstalling an add on

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still d… (read more)

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Asked by Christie S 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to view … (read more)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Jim Horton 1 year ago

Last reply by cor-el 1 year ago

  • Solved

Hung update on my WIn 7 machine

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up u… (read more)

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!

Asked by Sigpaw 1 month ago

Answered by Agent virtuel 1 month ago

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Deleting a Firefox Profile also deleted pretty much everything on my desktop, help please?

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by … (read more)

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Asked by newmail0047 1 year ago

Answered by cor-el 1 year ago

  • Archived

Are Firefox Menus Different in Windows 7 and Windows 10?

Do Firefox menus appear differently in Windows 10 than they do in Windows 7? In Windows 7, I see the normal system menus - square corners, light blue menu item highlights… (read more)

Do Firefox menus appear differently in Windows 10 than they do in Windows 7?

In Windows 7, I see the normal system menus - square corners, light blue menu item highlights, 3D column line on the left, dark drop shadow below and to the right of the menu.

In Windows 10 I notice differences - gray-highlighted menu items, rounded corners, no drop shadow, etc.

I'm not using any code to style the menus.

Please see attached images.

Thanks to all who respond.

Asked by Slouch 1 year ago

Last reply by Slouch 1 year ago

  • Solved
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Double icons on Stop & Reload buttons when using custom icons

When reloading a page, or navigating to a new page, the default Stop icon momentarily appears over my own Reload icon, and the default Reload icon also appears over my St… (read more)

When reloading a page, or navigating to a new page, the default Stop icon momentarily appears over my own Reload icon, and the default Reload icon also appears over my Stop icon.

Please see attached image and animation.

Any idea if this is a minor bug?

Below is my code to split the Reload button into Reload & Stop buttons, then to add text to the navigation buttons, and finally to add icons to the navigation buttons.

This anomaly happens whether or not I split the Reload & Stop buttons. With just a single Reload button, I'm also seeing the default Reload icon appear over my own.

Thank you.

/* ---------- SPLIT RELOAD BUTTON INTO RELOAD & STOP ------------- */
#reload-button, #stop-button {
   display: inherit !important; 
} 
#reload-button > .toolbarbutton-icon {
  -moz-appearance: none !important; 
}


/* ------------ ADD TEXT LABELS TO NAVIGATION TOOLBAR BUTTONS --------------- */
/* Shows both icon and label for toolbarbuttons */
toolbar .toolbarbutton-1[label]{
  flex-direction: column;
  align-items: center !important;
}
toolbar .toolbarbutton-1[label]:not([disabled]):hover{ background-color: var(--toolbarbutton-hover-background) !important; }
toolbar .toolbarbutton-1[label] > .toolbarbutton-icon,
toolbar .toolbarbutton-1[label] > .toolbarbutton-badge-stack{
  padding: var(--toolbarbutton-inner-padding) !important;
  padding-bottom: 0px !important;
  height: calc(var(--toolbarbutton-inner-padding) + 16px) !important;
  border: none !important;
  background-color: transparent !important;
  box-shadow: none !important;
}
toolbar .toolbarbutton-1[label] > .toolbarbutton-text {
  display: flex !important;
  min-height: 16px !important;
  padding-top: 3px !important;
  padding-bottom: 6px !important;
  background-color: transparent !important;
  overflow: hidden;
  width: 9ch; /* changes space between buttons */
}
toolbar .toolbarbutton-1[label] > .toolbarbutton-text::before{
  margin-inline: auto;
 }
:root:not([uidensity="compact"]) toolbar .toolbarbutton-1[label] > .toolbarbutton-text{ padding: 2px !important; }


/* ------------ ADD CUSTOM ICONS TO NAVIGATION TOOLBAR BUTTONS ----------- */
#back-button {
   list-style-image: url("image/back.png") !important;
   padding-top: 8px !important;
}
#back-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#forward-button {
   list-style-image: url("image/forward.png") !important;
   padding-top: 8px !important;
}
#forward-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#reload-button {
   list-style-image: url("image/reload.png") !important;
   padding-top: 8px !important;
}
#reload-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#stop-button {
   list-style-image: url("image/stop.png") !important;
   padding-top: 8px !important;
}
#stop-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#print-button {
   list-style-image: url("image/print.png") !important;
   padding-top: 8px !important;
}
#print-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#home-button {
   list-style-image: url("image/home.png") !important;
   padding-top: 8px !important;
}
#home-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}

Asked by Slouch 1 year ago

Answered by Slouch 1 year ago

  • Archived

Firefox 142.0.1 on Windows 10 displays page with video but 115.27.0esr (64-bit) on Windows 7 does not

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bi… (read more)

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bit) the Coursera page, after briefly displaying the lesson's home page, which includes the normal video playback window, reports "This page encountered an error." I have contacted Coursera, to no avail, and now seek advice from you all. I suppose I can not return on my W7 box to the normal Firefox non-esr releases, but was something changed therein of late that would cause this? It all worked well in July, but now won't work at all. You likely can not access the page without being a registered student, but just in case, the URL is https://www.coursera.org/learn/html/lecture/d6Pha/accessible-web

Arthur

Asked by NotLiable1 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Access

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This messag… (read more)

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This message shows:

'Firefox detected a potential security threat and did not continue to webmail.mercuryin.es. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.' AND tells me that there is nothing I can do about this.

Asked by costachum 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Facebook won't allow video or voice calls anymore, since introducing End-To-End Encryption (E2EE), specifically only on Firefox

Ever since Facebook started infesting the chats with end-to-end encryption (random chats get "Messenger upgraded the security of this chat. Messages and calls are secured… (read more)

Ever since Facebook started infesting the chats with end-to-end encryption (random chats get "Messenger upgraded the security of this chat. Messages and calls are secured with end-to-end encryption" without my permission or asking if I want this), any encrypted chats have audio and video calls disabled. I note that I have ONE friend for whom it didn't do this, I can still do calls with her. If I receive a call, I get a pop-up saying that to receive this call I must download the Messenger app (no way) or a browser which supports it. If I check what browsers it thinks supports this, it only lists Chrome and Edge. As far as I know Edge is just Internet Explorer renamed, the biggest black hole in security, I've never touched it. Chrome ignores industry standards, so I don't use it. Making Firefox the best, top browser available. It's the only browser I wish to use. Mozilla needs to look into how to get Facebook to stop blacklisting Firefox like this. Note that this E2EE garbage has only been infecting things for the last few months, before that I was perfectly able to do any calls I wished in Facebook Messenger.

Asked by niceguy1_ 1 year ago

Last reply by niceguy1_ 1 year ago