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Firefox crashing

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem,… (read more)

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

Asked by Mads Peter Jensen 1 month ago

Last reply by jonzn4SUSE 1 month ago

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Lose focus on some websites when pressing the Control key

I am using Firefox 127 on Ubuntu. When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pas… (read more)

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as [the "show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

Asked by nnadisic 1 year ago

Answered by jonzn4SUSE 1 year ago

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Issue loading images on specific site on Linux

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because … (read more)

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because some js files are being blocked. The site does work on my iphone though. And using Browserstack I can see it works with other OS.

The site is: knowledgecottonapparel . com

I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

Asked by ben170 1 year ago

Last reply by ben170 1 year ago

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Generic Wayland icon appears in Task Switcher instead of Firefox icon

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. F… (read more)

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. Firefox is the only program I have with this issue. Setting desktop name (org.mozilla.firefox) as a property in the Window and Application Manager settings does not resolve the issue.

Asked by John Gahbauer 1 year ago

Last reply by jonzn4SUSE 1 year ago

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I just need singlefile to work

apparently, programmers don't understand how aggravating not having backward compatibility is to the rest of us, so please bear with my extreme aggravation here. IF IT A… (read more)

apparently, programmers don't understand how aggravating not having backward compatibility is to the rest of us, so please bear with my extreme aggravation here. IF IT AIN'T BROKE, QUIT FIXING IT.

 firefox disabled my addons, thus forcing me to upgrade, and now I am angry. Tried downloading the new version several times. My os is as updated as it can get. Using the APT link from this site, it just shows garbage. Using the download for linux 64 bit link, it makes me jump through hoops and looks like it is working, but it looks different and none of my bookmarks transferred over. Closing it down and reopening it, I see the old version, thus making it look like I am possibly running both versions separately. Once the *all new singing and dancing special that is supposedly so much better than the old that some ignoramus decided I MUST use it instead of the old and functional one* is closed out, I see no way to reopen it. And neither version will enable or allow me to download singlefile. That is the only program I need from firefox at this time.
 Will somebody please show me, step by step, as if I am 5 years old, a back door that will enable my addons, before I go nuts and start beating programmers to death with reams of algorithms?

Asked by russellofthedesert 10 months ago

Last reply by russellofthedesert 10 months ago

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Missing minimize and restore buttons on tabbar in Kubuntu 24.10

Hello Recently I've upgraded from Kubuntu 24.04 to 24.10. I'm almost sure that the minimize/restore buttons were available in my Firefox after the system upgrade. For th… (read more)

Hello

Recently I've upgraded from Kubuntu 24.04 to 24.10. I'm almost sure that the minimize/restore buttons were available in my Firefox after the system upgrade. For the last few days I can see they are missing - please see attached images.

I can partly fix the problem by going to Settings->More tools -> Customize toolbar and selecting "Title Bar" checkbox. In that case I have the title bar displayed with all 3 button (minimize, restore, close).

But I would like to have the default behavior: title bar is turned off and the mentioned 3 buttons be visible in the tab bar.

How to have those buttons in the tab bar when the title bar is turned off?

Asked by eftewuer 1 year ago

Answered by eftewuer 1 year ago

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firefox crashing in Ubuntu 20.04.6 LTS

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu Dear Developer Team, I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the pr… (read more)

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu

Dear Developer Team,

I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the problem has been ongoing for the past 40–50 days. Despite multiple attempts at troubleshooting—including uninstalling and reinstalling Firefox, clearing all caches, and other measures—the issue remains unresolved.

I’ve noticed that Firefox works for a few days after reinstallation, but then problems begin to surface, such as a half-screen display. Eventually, after restarting the PC, the browser starts crashing again.

Could you please investigate this matter urgently and provide a resolution? Additionally, I would appreciate it if you could clarify whether this might be related to a RAM issue or some other underlying cause.

Looking forward to your assistance.

Best regards, zimmi

Asked by singhzimmi95 1 year ago

Last reply by singhzimmi95 1 year ago

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Scrollbar arrows missing on Ubuntu KDE desktop

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a… (read more)

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a way to fix this? It is a major accessibility problem.

Asked by pjcamp 1 year ago

Last reply by cor-el 1 year ago

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50%-100% CPU usage with no tabs

For some weeks I have ad an issue with Firefox using 50%-100% of CPU. Normally it is the Firefox process itself, sometimes it is also "Privileged Cont". OS is Kubuntu 24… (read more)

For some weeks I have ad an issue with Firefox using 50%-100% of CPU. Normally it is the Firefox process itself, sometimes it is also "Privileged Cont".

OS is Kubuntu 24.04. Firefox has done this across 2-3 versions.

Things I have tried:

Restarting Firefox No change, I'll even get 100% cpu usage with no tabs open

Refresh Firefox to remove settings and addons No change

Uninstall Snap and try direct Apt package No change

Remove ~/.mozilla to fully remove any residual settings/cache/etc No change

Try with and without hardware acceleration See: https://support.mozilla.org/en-US/questions/1308215 No change!

I would blame my old computer hardware, but Brave runs fine. I am now using Brave, but would dearly like to return to Firefox as I miss containers, and I don't support a chromium dominated web.

Asked by julian3 10 months ago

Last reply by julian3 10 months ago

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not loading pages, have to shut down and restart

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start. Also one tim… (read more)

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start.

Also one time today I lost all my pinned tabs and had to manually restore them one at a time.

Using Ubuntu 24.04.2 and latest Firefox. Cleared cache but doesn't help.

Asked by a.frayed.knot.mate 7 months ago

Last reply by jonzn4SUSE 6 months ago

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Addblock Plus needs to be updated because YouTube figured out how to detect it

YouTube keeps putting up the add block detection when I try to play a video. Apparently they can detect Add block Plus. Kubuntu 24.04 Firefox version 130.0 [64-bit] Mozil… (read more)

YouTube keeps putting up the add block detection when I try to play a video. Apparently they can detect Add block Plus. Kubuntu 24.04 Firefox version 130.0 [64-bit] Mozilla Firefox Snap for Ubuntu Canonical-002-10. Add block Plus version sorry I can't find that information.

Asked by Steve7233 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Asked by Tom Lavin 1 month ago

Answered by jonzn4SUSE 1 month ago

Firefox on LINUX is broken for about 30% of websites

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more se… (read more)

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more secure, if it doesn't work - what's the point?

Asked by Andor J Kiss 5 months ago

Last reply by jonzn4SUSE 5 months ago

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OneDrive workbook problem

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenev… (read more)

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Asked by ricardocrbb 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox (linux) and Microsoft Web Apps - issues

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at… (read more)

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at this time with FF and 365 web apps?

   Excel - cell content deletion on moving through cells.
   Word - line content deletion on hitting carriage return.
   Mail/Cal - Webapp not displaying content on double clicking emails or calendar events.

Found a few sporadic similar reports from users on various forums, but no official note that it was a known bug. Assuming it isn't widespread - anyone here have any anecdotal reports of similar issues. Seems to only affect the linux distro versions of FF.

This renders the web app sites unusable with Firefox so I have had to use another browser for these apps. As these apps are ubiquitous with work and productivity, it's rendering Firefox as a second-choice browser unfortunately. No one really enjoys having to "pick the right browser" for work or play.

Is there any way to resolve these issues? Hoping someone has some insight.

Asked by Jadeia 1 year ago

Last reply by jonzn4SUSE 1 year ago