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  • Archived

Please fix the bug in zen browser .

some times the Youtube video's won't load i thought that it's my network glitch but my network is good only in this browser the videos won't load sometimes and some websi… (read more)

some times the Youtube video's won't load i thought that it's my network glitch but my network is good only in this browser the videos won't load sometimes and some website's like amazon also won't load some times it keeps on loading but nothing will be loaded . i need to restart the whole browser to make it work please fix it Zen browser .

Asked by invinciblesai777 10 months ago

Last reply by markwarner22 10 months ago

  • Archived

Google Sheets- BlackScreen

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather … (read more)

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather than the sheet itself. Can you please help. Thank you!

Asked by Jennifer 9 months ago

Last reply by jonzn4SUSE 9 months ago

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BookReport app Extension suddenly doesnt load

‘I just cleared my cache (MacAir) but now my BookReport app extension suddenly won't load. I didn't change my settings, but I suspect something is awry. What should I be … (read more)

‘I just cleared my cache (MacAir) but now my BookReport app extension suddenly won't load. I didn't change my settings, but I suspect something is awry. What should I be looking for? I already checked "permissions" on the extension.

Asked by authorlfh 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Connection not working

Since I updated firefox, something has been wrong. Twice now it's like the browser has just stopped working. When I use google, and I change the search. The page html kee… (read more)

Since I updated firefox, something has been wrong. Twice now it's like the browser has just stopped working. When I use google, and I change the search. The page html keeps changing back and forth between the two pages.

What's worse, is that the connection stops working. I can't get any of the pages to load. I thought it was the WIFI connection but then I started using Microsoft Edge and it's fine. It's not the WIIF. It's the FIREFOX MOZILLA browser that is not letting me load the pages. Which is annoying as hell because I use YouTube a lot and the videos won't play. Or stop loading in the middle. There has to be something that can be done about this.

Asked by Helene 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

CRASHING TABS!

WTF IS WRONG WITH MOZILLA? So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every f… (read more)

WTF IS WRONG WITH MOZILLA?

So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every few minutes the whole browser goes blank/grey and the tabs "dead"... they're not closed just blank and I cannot go backwards or refresh... I have to close the tab and reopen it from history...

Did I explain this clearly? I've been putting up with this for 2 weeks, but now I've had it... I'm staring at a blank tab I cannot revive - refresh or back button don't work, AND another tab which is displaying a "Loading wheel" and also frozen...

I've only recently started using Firefox (I use 2 other browsers above this - each with a distinct purpose, and also started giving-in to Edge as a 4th, despite being opposed to everything Microsoft for 20y).

If I continue to experience this in the next couple of weeks, bye bye Mozilla...

Asked by ripnow 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

White (blank) screen on some (but not all) websites

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.) … (read more)

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

Asked by Lacoy Loescher 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved
  • Archived

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (read more)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Asked by elzvalentine 11 months ago

Answered by elzvalentine 10 months ago

  • Archived

links in emails for my paid to sites blank

I have many paid to promote sites and when I click the link in the email gives me a blank page so does not let me complete the ad and this has been like this for weeks th… (read more)

I have many paid to promote sites and when I click the link in the email gives me a blank page so does not let me complete the ad and this has been like this for weeks the only browser that works is duckduck go about ready to cancel firefox all together you need to help with this asap.

Asked by Linda Heger 10 months ago

Last reply by markwarner22 10 months ago

  • Archived

Page not loading since 136.01

Hi support team, There seems to be an issue loading certain pages since the new update to v 136.01 (64 bit). I am not technical so wouldn't be able to tell you what sort… (read more)

Hi support team,

There seems to be an issue loading certain pages since the new update to v 136.01 (64 bit). I am not technical so wouldn't be able to tell you what sort of page I am looking at. However, the following "dashboard" doesn't seem to load since the recent update:

https://cloud.intelligent-things.co.uk/dashboards/Marketing?authorization=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJqdGkiOiJEYXNoYm9hcmRfTWFya2V0aW5nIiwidXNyIjoiSW50ZWwxIn0.fl0zYmrL06CK0heYinCSvq9F8iVeAgl2iobM03yzL5I

In previous versions (other than the connection going stale), this loaded with no issues.

Many thanks for your help,,

AJ

Asked by arjan1968 10 months ago

Last reply by arjan1968 10 months ago

  • Archived

Why Will Https://Bible.com Not Load on Firefox?

Mozilla, are you doing anything to fix the performance and connectivity of Https://Bible.com ? Https://YouVersion.com ? Whenever I select to open my plans or ju… (read more)

Mozilla, are you doing anything to fix the performance and connectivity of Https://Bible.com ? Https://YouVersion.com ? Whenever I select to open my plans or just the Bible, it tells me to ask for your help. Isn't using Firefox much better than opening web-based applications? You have already cancelled a request to fix another issue on it. Why? https://support.mozilla.org/en-US/questions/1405238

Asked by Benjamin_Minney 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago