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  • Archived

How to view a Mozilla Firefox saved password before it was updated?

I mistakenly saved a wrong password for a website and overwrote the previous saved password which was the real password. Now I cannot get into that website. Is there a wa… (read more)

I mistakenly saved a wrong password for a website and overwrote the previous saved password which was the real password. Now I cannot get into that website. Is there a way to access the history of saved passwords for a website to view my older password?

Asked by mohandesi 1 year ago

Last reply by mohandesi 1 year ago

  • Archived

lusing forefox - logging into amazon

Recently, when I try to log into my amazon account, when I get to the password prompt, a window pops up from Defender saying firefox asked it to request a PIN. I close t… (read more)

Recently, when I try to log into my amazon account, when I get to the password prompt, a window pops up from Defender saying firefox asked it to request a PIN. I close this window and proceed with any problem. How can I stop this annoying, useless action?

Asked by ljwljw88 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Gmail randomly refuses to accept cookies

I have multiple gmail accounts and I don't always have them open on every tab. For some reason, every few days at random, whenever I swap to a different gmail account I k… (read more)

I have multiple gmail accounts and I don't always have them open on every tab. For some reason, every few days at random, whenever I swap to a different gmail account I keep receiving the message.


"The page isn’t redirecting properly

An error occurred during a connection to mail.google.com.

This problem can sometimes be caused by disabling or refusing to accept cookies."


I double checked if my cookies are blocked, and they werent. I am currently on standard tracking protection. I have tried removing my cookies and history and they work temporarily, but then the issue happens again after a few days.

I don't think my extensions are causing the problem either unless Adnauseum is changing something? I don't have any scripts running from Tampermonkey either.

Please help, this is getting irritating having to delete my history and cookies over and over again.

Asked by Pyxlaria 1 year ago

Last reply by Pyxlaria 1 year ago

  • Solved
  • Archived

Google Account Sign In Issue

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache.… (read more)

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

Asked by Atharva Kothawade 1 year ago

Answered by Kiki 1 year ago

  • Archived

Address autofill feature available in Poland

Hi, 2 days ago I switched from Chrome to Firefox. I buy a lot of stuff online from many shops, so I really need the autofill feature. I checked and it is available only i… (read more)

Hi, 2 days ago I switched from Chrome to Firefox. I buy a lot of stuff online from many shops, so I really need the autofill feature. I checked and it is available only in some locations, ex. France. Will it be available in Poland in about a month?

Asked by jacekslawiec 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Asked by Bruce Swanson 1 year ago

Last reply by Khalid 1 year ago

  • Archived

How to delete automatic username fill in

Hello everyone, How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's … (read more)

Hello everyone,

How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's password manager, the usernames still show up. If I simply double-click in the username field, I still get the old suggestions. Deleting cookies hasn’t helped either. Please see screenshot. I anonymized the mail adresses in the pic, but they are completely shown.

Can anyone help me?

Thx in advance Chris

Asked by artchain 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

support.mozilla.org login

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this? I understand the need for se… (read more)

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Asked by noel_envode 3 months ago

Last reply by TyDraniu 3 months ago

  • Solved
  • Archived

not staying logged in

I thought I posted yesterday but I can find the post. I am having trouble with Firefox keeping me signed in to websites that I use, including my own! I have cleared the c… (read more)

I thought I posted yesterday but I can find the post. I am having trouble with Firefox keeping me signed in to websites that I use, including my own! I have cleared the cache and history, rebooted, signed in, shut the browser and then when I come back I am logged out again :( Costing me a lot of time and inconvenience :(

Asked by Sandra Playle 1 year ago

Answered by Sandra Playle 1 year ago

  • Archived

mac os auto text not working

so I am trying to de-google and moved from Windows to MAC. BUT, none of my auto text shortcuts work, my email isn't being populated in fields where it should be (I don't … (read more)

so I am trying to de-google and moved from Windows to MAC. BUT, none of my auto text shortcuts work, my email isn't being populated in fields where it should be (I don't save passwords in FF, I use bitwarden).

Spell check doesn't seem to work either, all of these DO work on Chrome :(

Any ideas, I tried to turn on a setting I read on some old post (9 years ago) about the following setting but it didn't work.

widget.macos.automatic.text_replacement=true

Asked by abjacobs 1 year ago

Last reply by abjacobs 1 year ago

  • Archived

passwords

how to set up preferances so I dont have to enter my passwords evertime or 2 step verification. My settings are set to allow the sites to remember them, but Im always bei… (read more)

how to set up preferances so I dont have to enter my passwords evertime or 2 step verification. My settings are set to allow the sites to remember them, but Im always being asked to enter the information.

Asked by danielecoff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Facebook PIN

I just cleared out my cache (on Firefox 132.0.1), and now my Facebook messages won't sync. It's asking for my PIN, which I wasn't even aware that I had. How do I get acce… (read more)

I just cleared out my cache (on Firefox 132.0.1), and now my Facebook messages won't sync. It's asking for my PIN, which I wasn't even aware that I had. How do I get access to my PIN, or set up a new one? Thank you.

Asked by Fred Cohn 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

not staying logged in

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cle… (read more)

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cleared the history and the cache and rebooted and it still does it.

Asked by Sandra Playle 1 year ago

Answered by Sandra Playle 1 year ago

  • Archived

Google Nest Signin

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I wou… (read more)

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I would be logged into my Nest account.

But now I click on my Google account (https://home.nest.com/login/) and then I click on Nest/Sign in/Sign in with Google. Then I just loop around between the two Google pages.

This started a few days ago. I can't figure it out so now I use Chrome or Safari. But I'd much rather use Firefox. Any ideas? Any help is very much appreciated.

Thanks, John

Asked by tzk3jk 1 year ago

Last reply by tammymcminn 11 months ago

  • Archived

log ins to various web sites

I have been using Firefox to login to sites for years with no problems. Within about the last 7 days I have been unable to use Firefox for some of these sites. I input … (read more)

I have been using Firefox to login to sites for years with no problems.

Within about the last 7 days I have been unable to use Firefox for some of these sites. I input the sign ins and password and the details vanish and the page reverts to asking for log in details. Normally the sites would request a 'phone call after 3 false attempts, but this is not happening.

I have had to go to Microsoft Edge as that allows me to log in as usual

Please can you help?

Asked by alan.day39 1 year ago

Last reply by alan.day39 1 year ago

  • Archived

password not accepted

recently when I try to make changes to my account or to use autofill to fill in my credit card info, it is not accepting my password and keeps telling me it is wrong. I … (read more)

recently when I try to make changes to my account or to use autofill to fill in my credit card info, it is not accepting my password and keeps telling me it is wrong. I have checked in my settings and it is correct. I try to follow the instructions that are provided to fix this and it will not allow me to.

Asked by jhamilton2 1 year ago

Last reply by jhamilton2 1 year ago