Showing questions tagged:

I am asked every single time I log on to FIREFOX to update. I keep saying NO. So okay I hit the YES button & tried to update & when I did everything I had STORED (PASSWORDS ETC) Stop asking me this!Or I'll fimnd another browser! TC) was wiped out!

Every time I log into MOZILLA_FIREFOX it asks to update. I have tried this before. I usually just hit that NO button...When I do click on the YES button & try to upda… (read more)

Every time I log into MOZILLA_FIREFOX it asks to update. I have tried this before. I usually just hit that NO button...When I do click on the YES button & try to update...IT WIPES OUT EVERYTHING I HAVE STORED ON FIREFOX. EVERY SINGLE PASSWORD...SHOPPING LISTS...I'm done! I now once again have to go and recover all my information. Thing is....it updates automatically........so WTH is going on? I will start looking for aother browser...is this a scam or what?

Open 7 60

Add-on's disabled/greyed out

Hi there all! I have been using these Add-on's for years and suddenly this week they 'dropped off' - note the greyed out ones that no longer work. I did report the add on… (read more)

Hi there all!

I have been using these Add-on's for years and suddenly this week they 'dropped off' - note the greyed out ones that no longer work. I did report the add on's via the button inside to the developers as potentially broken but I'm not sure how I would hear anything back from them about that. After about 4-5 days now they are still not working. I'm unsure why they are greyed out, and the others are not - why these stopped working and the others ok. Here are the screen shots of the ones I'm referring to! They were *VERY GOOD* add on's! I would super love them back.

If you have any advice please let me know.

Thank you.

Archived 7 30

Version 157.0 turned everythign purple

Note to firefox I.T. - I am not going to waste anymore time trying to get all this purple that was version 157 update. Get rid of the purple soon or I'll uninstall firefo… (read more)

Note to firefox I.T. - I am not going to waste anymore time trying to get all this purple that was version 157 update. Get rid of the purple soon or I'll uninstall firefox. Microsoft Edhe is already on the computer and is raring to go.

No responses need for this post.

Open 7 1

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (read more)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

Archived 6 371

I've been getting access denied from more websites

I've been getting access denied from more and more websites. I messaged a manager from the website shown below, who said my browser was not up to date. I update my Fire… (read more)

I've been getting access denied from more and more websites. I messaged a manager from the website shown below, who said my browser was not up to date. I update my Firefox browser when it asks. I did it yesterday, but still got this message today. I haven't updated my macOS because I have been keeping some old software alive. That is no longer necessary. I am now running macOS Mojave version 10.14.6. I can upgrade to macOS Monterey version 12. Is it worth making this update? Will this solve my access denied issue from certain websites? Is there another way to fix this problem?"

Open 6

add ob

Im traying to install add on VPN FREE, but the brownser for all the VPN FREE return to like:

"Cannot be installed because it is corrupt"

Archived 6 30

Vertical tabs

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. No… (read more)

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

Solved Archived 6 50

When I try to print a document that I've accessed through my Firefox Browser, the print options list is grayed out for color printing and I can only print in black & white.

When I want and try to print a document that I've accessed from a website with my Firefox browser, the print options in the box on the right side of my screen is grayed o… (read more)

When I want and try to print a document that I've accessed from a website with my Firefox browser, the print options in the box on the right side of my screen is grayed out for printing in color and I can only print in black & white. I have a Brother laser color printer. This is a relatively new problem. I don't know why the color print function is grayed out. I couldn't get a good answer from a Brother tech when I called them on this problem.

My preferred email address to contact is: slspete@cox.net

Open 6 142

How do I disable the banner that pops up and says "press escape to exit full screen"?

I am so tired of the stupid banner popping up every time I put something into full screen, that says "press escape to exit full screen". Is there a way to disable that? I… (read more)

I am so tired of the stupid banner popping up every time I put something into full screen, that says "press escape to exit full screen".

Is there a way to disable that?

I am on a windows 10 PC.

Archived 6 171

Cannot sign in through TV provider to watch DisneyNOW

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service fo… (read more)

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service for that matter. The website known as "ssoauth.verizon.com" seems to keep hanging on the message "Please wait - we are verifying your account," and the sign in never gets completed. I already tried clearing my cache and history but with no result.

Even trying to submit troubleshooting information is causing the form to crash here. If you would like, I can send you a text file containing the log I saved from the browser console.

Archived 6 180

How can I fix my LinkedIn screen from cutting off three quarters of Home screen in Firefox but not in other browsers

Hi, The Linked in pages are not appearing properly. I have attached the images of the following two pages, https://www.linkedin.com/feed/ https://www.linkedin.com/myn… (read more)

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

Archived 6 302

No, there is none.

I'm sorry, I registered this account for my 5-year-old sister to play. She wanted to play. She clicked something and I don't know. But please let my sister play. Please. … (read more)

I'm sorry, I registered this account for my 5-year-old sister to play. She wanted to play. She clicked something and I don't know. But please let my sister play. Please.

Locked Archived 6 10

Deleting Bookmarks

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database … (read more)

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database produced no results. I do not, for a variety of reasons, sync bookmarks (or anything else) between the three installations. Experienced user that has spent far too long on what should be a simple issue.

Archived 6 632

Cannot receive FOX or CNN straming recently.

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error… (read more)

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

Archived 6 130

Problems with remembering my device

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even wh… (read more)

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

Archived 6 130

What are these "Quarantined Domains"?

Hello, i am wondering about the blocking of extensions on "Quarantined Domains". Is there a list of them available to explore? Who maintains this list? Can some fishy… (read more)

Hello, i am wondering about the blocking of extensions on "Quarantined Domains".

Is there a list of them available to explore? Who maintains this list? Can some fishy website admin add his domain to it to block some 3rd party security addons? How can i whitelist a fishy extension on only 1 blocked site without losing the protection?

The faq articles are not really helpful for this.

Archived 6 364

AirPods and Firefox

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance.… (read more)

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance. Things went wonky after the recent update to 133.0.3. At first there was no sound period. Then somehow, not even sure how, I saw that Firefox was muted in Windows (11 Pro) settings. That's a mystery unto itself since I'd never previously gone to that area. Now that I have volume through external speakers working, audio through AirPods doesn't. Everything works fine using Edge and audio from music. I know the device is connected and when that is, it's the default for where sound comes from. Used the test thing and yup there is audio. Is there something I'm missing? There must be but I can't figure out what it is. Hopefully someone reading this can point me in the right direction of resolving this issue. Thank you in advance.

Archived 6 160