Showing questions tagged: Show all questions
  • Archived

Firefox Crash Bug Report

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an … (read more)

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an error message saying that i have multiple tabs open when there are only 2 tabs shown at the screen at one time,is this normal? i found this out in 100.0.2 and no,some useful websites like troubleshooting or websites with multiple file links for example can still run like they normally would

Asked by robinarensgamer 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox opens in wrong location, eventually refuses to open any more webpages

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean… (read more)

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean_core::metrics::ping Invalid reason code start up for ping background-update, viaduct::backend::ffi Missing HTTP status Firefox opens on the left half of the screen, even though I keep it on the right. The right-click menu also opens on the left. Firefox will eventually stop loading new webpages. Upon shutdown, System Monitor and Nemo both become zombies, along with firefox-bin. I have to restart Linux Mint when this happens. I am running version 21.1, and Firefox 108.0.1. I have a crash ID: bp-19dffdf3-57ff-4dc4-8625-814d70221226

Asked by David 9 months ago

Last reply by David 8 months ago

Forced restart

For several years now Firefox keeps the methodology to update in the background and then force the user to restart. This always causes some loss. There are multiple sit… (read more)

For several years now Firefox keeps the methodology to update in the background and then force the user to restart.

This always causes some loss.

There are multiple situations where this is not acceptable. Just to give one example: I just logged in an account and clicked to receive an authentication SMS. But then Firefox forced restart and I cannot login nor ask for a new SMS because the previous request was recent.

In my opinion this makes absolutely no sense. Is there an option the turn off this forced restart?

Asked by jmss 5 months ago

Last reply by techguy150 5 months ago

  • Solved
  • Archived

All tabs are crashing and show the message 'Gah. Your tab just crashed'

I am using firefox v104 on linux mint. This problem happened this evening. Every tab i open shows the same error. I tried the solutions suggested in other similar forum… (read more)

I am using firefox v104 on linux mint. This problem happened this evening. Every tab i open shows the same error.

I tried the solutions suggested in other similar forum posts like >safemode (tabs still crashed) >driver update (my drivers are up to date as far i can tell) >deleting cache and reinstalling firefox (tabs crash). I took a backup of my bookmarks and extensions as suggeated in another forum post. > one youtube video (https://youtu.be/F9VaXwSB_po) suggested toggling media.cubeb.sandbox in the config section. The tabs started loading after that but it wasnt that useful as i wasnt able to get any videos to play in the browser.

Also, i don't really know if the issue is related, but chrome tabs were also not loading or responding ('Page unresponsive' error).

Please help. Thank you :)

Asked by Vaghar 1 year ago

Answered by Vaghar 1 year ago

  • Archived

Firefox takes ~1 minute to load pages after window appears. (Again)

Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions an… (read more)

Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load.

  • This applies to both tabs from older sessions and opening new tabs.
  • It doesn't matter whether I've just booted up, or if I've been running for half an hour.
  • I've tried disabling all extensions, but that hasn't fixed anything.
  • This doesn't happen when running Firefox on Windows 10
  • I've tried both the system package and mozilla.org version

I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. Am happy to share any system info necessary. ANY HELP WOULD BE MUCH APPRECIATED!

Asked by logangbentley 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Solved
  • Archived

page fails to display

Good Morning, Group! I subscribe to the IEEE.ORG newsletter. If I click on their link, it brings up a blank page in Firefox: https://spectrum.ieee.org/post-quantum-cry… (read more)

Good Morning, Group!

I subscribe to the IEEE.ORG newsletter.

If I click on their link, it brings up a blank page in Firefox:

https://spectrum.ieee.org/post-quantum-cryptography-nist?utm_source=techalert&utm_medium=email&utm_campaign=techalert-07-14-22&mkt_tok=NzU2LUdQSC04OTkAAAGFnAJMEXFrlR7vD0yYOspzMUWdvNdvtGqNnHnbEZI2pUuVQelTwBgCQS3pKCdhLl9XSWiE7boikHvLl6N43J65wa4D-JECtQ23ME38QU_rZMG4

That same link renders correctly in Chromium Web Browser (on Linux Mint 20.3)

By truncating the link to https://spectrum.ieee.org/ Firefox brings up that parent page O.K.

This behavior is not confined to this link in particular. It has behaved this way for some weeks (months?) now, in previous newsletters.

This is not an onerous situation but, if it could be fixed, it would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox hangs/freezes

Running Firefox on Linux Mint Mate 19.2 for several years. After updating FF to v. 102.0, started to experience random screen freezes- no response to mouse or keyboard i… (read more)

Running Firefox on Linux Mint Mate 19.2 for several years. After updating FF to v. 102.0, started to experience random screen freezes- no response to mouse or keyboard input. Closing and restarting FF resets the browser but it eventually refreezes. Also since update, various profile elements such as font size do not display properly on some sites and settings on some sites are not retained on restart, as was the case in previous versions. Tabs added to home page do not launch until selected, where in previous versions of FF those sites loaded automatically when opening FF. Updating to v. 102.0.1 has made no difference.

Asked by stevenartigas 1 year ago

Last reply by stevenartigas 1 year ago

  • Archived

Automatic copy and paste

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to vie… (read more)

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to view a date, return to a webpage and start typing the date I viewed and it is automatically pasted into the date field while I'm typing the date!!! How, if at all is this possible?

Asked by michaelanthony-44 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Repeatedly crashes . but only on this machine.

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine … (read more)

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Asked by FuzzyTheBear 1 year ago

Answered by FuzzyTheBear 1 year ago

  • Archived

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (read more)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 1 year ago

Last reply by rearlclay1 1 year ago

  • Archived

Re: Closing instead of minimizing

Clicking on minimize(top right corner) shuts down Firefox, instead of just minimizing. This has been happening for at least 5 months now, even though I have reformatted c… (read more)

Clicking on minimize(top right corner) shuts down Firefox, instead of just minimizing. This has been happening for at least 5 months now, even though I have reformatted computer a few times, and reinstalled FF. I up date as it becomes available. Currently, using FF,v98,64b, Linux Mint,20.3.

Asked by tosim91 1 year ago

Last reply by tosim91 1 year ago

  • Solved
  • Archived

Firefox 97.0 (Linux version) and previous version CREATES noise in whatever audio is running.

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching … (read more)

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching on Firefox. How can I stop the noise, which sounds like static from a week station on an old AM radio? Using other browser does not have this audio problem, UNLESS Firefox is running. Even if not actively using Firefox, just having it open on the desktop causes noise. Using Linux Mint 20 64bit. Audio produced by motherboard ASUS Prime B550 Plus with AMD Ryzen 9 3900X processor. Clicking on Firefox Help gets a message saying "Updates disabled by your system administrator" along with the normal text. I didn't disable updates and I am the Admin.

Asked by Anthony 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Firefox pdf edit

Hi my OS Linux mint. 20 Running FF 106.0.1 The problem i have is editing large pdf ie multiple pages. I seem to be able to modify 1 page and that saves just fine. But i… (read more)

Hi my OS Linux mint. 20 Running FF 106.0.1 The problem i have is editing large pdf ie multiple pages. I seem to be able to modify 1 page and that saves just fine. But if i try and modify multiple pages of the same pdf no changes get saved.

I also tried print to pdf and that came back with errors. I ended up having to split the pdf into separate pages and do each page individually and then re merge them

Any suggestions please

Asked by antcj 11 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

can't fix firefox update linux

Guidance to download Amazon Music app on Linux Mint error notes -- Update Firefox We have upgraded and this browser version is no longer supported. Please update your … (read more)

Guidance to download Amazon Music app on Linux Mint error notes -- Update Firefox

We have upgraded and this browser version is no longer supported. Please update your browser. Can't update firefox --- "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager). "

I'm using VPN so I'm seen as being in UK (not certain if this is a problem). I 'm new to linux... I just want to download and run Amazon music on my Linux tablet. help please. G Rhoades [email removed from public]

Asked by Galen R 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can.

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!! … (read more)

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!!

Asked by truthb.be.told 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

In Linux Mint, FIrefox works without installing it

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downlo… (read more)

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downloaded it again from the repository and installed again, but the problem persists. Then, I downloaded directly rom the Mozilla site, expand it in the desktop and double click the program icon. The program opened and I was able to log into the site I was trying to. Interesting enough, the browser opens a lot faster than when installed. My question is: everywhere on the web the response is "you have to install the program" or "the program is already installed in your distro", which is true in my case, but one day stopped to work properly. BUT I'm not installing it, and it works apparently well... ¿how can it be? Thanks in advance for your reply. -Enrique.

Asked by gomezyafal 6 months ago

Answered by James 6 months ago

  • Solved
  • Archived

When clicking on a custom shortcut for Private Browsing window, Firefox opens a regular window next to it

Hello! I am using Firefox ESR in Linux Mint 18.3 32-bit. For convenience, a few years ago I've created a start menu (main menu) shortcut to quickly open a Private Browsi… (read more)

Hello! I am using Firefox ESR in Linux Mint 18.3 32-bit. For convenience, a few years ago I've created a start menu (main menu) shortcut to quickly open a Private Browsing window. Before the recent switch from ESR branch 78 to 91 this shortcut was working as intended, but now, it opens a Private Browsing window and a regular browsing window. Here, I've made a short video about this issue that should help to better explain everything https://youtu.be/ccioyh0gJxA https://youtu.be/ccioyh0gJxA To some, this might seem like a non-issue, but I'd like to have a shortcut that would allow me to launch a Private Browsing window and a Private Browsing window alone.

Asked by Firefox-VM 1 year ago

Answered by Firefox-VM 1 year ago

  • Solved
  • Archived

Opacity

Almost every time I browse with firefox in linux mint 20.2, the pages lose their opacity and become transparent. The only way I can correct it is to restart firefox. Is t… (read more)

Almost every time I browse with firefox in linux mint 20.2, the pages lose their opacity and become transparent. The only way I can correct it is to restart firefox. Is this a known bug, and what can I do to correct it? Thank you. Fred Broder

Asked by ftfrddb 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

In LinuxMint 20.3 FF does not open in desktop which called it.

When I click on the Firefox icon the app opens in which ever desktop it opened in last, not in the one the user (me that is) is currently in. Annoying but not critical. … (read more)

When I click on the Firefox icon the app opens in which ever desktop it opened in last, not in the one the user (me that is) is currently in. Annoying but not critical.

This problem appeared after I upgraded to LM 20.3 and the latest FF in Flatpak so I have no idea if the problem is LM or FF or both.

Linux Mint 20.3 Cinnamon Firefox "Mozilla Firefox Flatpak - 1.0 98.0.1 (64 bit)

Asked by johnb0647 1 year ago

Last reply by johnb0647 1 year ago

  • Solved
  • Archived

Crash when loading some tabs on VNC server host

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session… (read more)

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session on, results in a crash.

Crash report ID: bp-5dc1e89d-dc1f-40f2-9dbe-7f4380220419

I've tried running Firefox in safe-mode and the crash doesn't happen, but turning off hardware acceleration, swapping to default themes, removing all extensions, and completely removing Firefox and the .mozilla folder and then re-installing Firefox have not changed the crash behaviour in the absence of the safe-mode flag.

I would appreciate help in identifying what other paths of investigation I can take.

Asked by KhaanephEx 1 year ago

Answered by KhaanephEx 1 year ago