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  • Solved

Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (read more)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Asked by Ron Zoscak 4 months ago

Answered by Ron Zoscak 4 months ago

  • Solved

Unable to Launch Firefox 3.5.19 On Linux Ubuntu 24.04.2 LTS

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with: ./firefox Terminal gives the following: ./firefox-bin: error while loading shared libraries: libdb… (read more)

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with:

./firefox

Terminal gives the following:

./firefox-bin: error while loading shared libraries: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory

Asked by virtual_law 2 weeks ago

Answered by virtual_law 2 weeks ago

Firefox Will Not Start

Hi people, I have used Firefox for years but after the latest Microsoft Update it no longer starts or runs. Another product, Libre Office, also failed at the same time a… (read more)

Hi people,

I have used Firefox for years but after the latest Microsoft Update it no longer starts or runs. Another product, Libre Office, also failed at the same time and I have been unable to resolve that problem either.

I have uninstalled Firefox, downloaded a fresh copy from the Mozilla website and reinstalled it a couple of times but when I click the desktop shortcut nothing happens. I can right click the shortcut and select the "run as administrator" command and something like the Firefox browser opens but all my shortcuts are out of date on it and the browser will not access anything on the net.

I also use Mozilla Thunderbird as my email providor and that is still functioning normally.

Is this some monkey business from Microsoft, a fault in Firefox or a fault somewhere in the inner workings of my computer?

Kindest regards, Colin Ballard, 23 January 2025

Asked by Colin b 3 months ago

Last reply by Colin b 3 months ago

  • Solved

firefox is already running but is not responding

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox… (read more)

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Asked by ahmet ozdemir 2 months ago

Answered by ahmet ozdemir 1 month ago

URL high lighting

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder … (read more)

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder and red, or highlighted in yellow, for instance.)

Can this be done via userchrome.css?

Thanks,

Thane

Asked by tsherr 1 month ago

Last reply by jeff-g 1 month ago

Firefox is not opening after fresh install on windows 11

I reinstalled Firefox I am trying to open the program in windows 11 it does not work I can still open it in administrator mode but then I cannot type anything in the sear… (read more)

I reinstalled Firefox I am trying to open the program in windows 11 it does not work I can still open it in administrator mode but then I cannot type anything in the search box I cannot browse to any websites or web page I cannot connect to the Internet through Firefox.

Asked by allan.braish 3 months ago

Last reply by allan.braish 3 months ago

Firefox translate "always translate english" either greyed out or undoes itself upon click.

As per the topic title. I would like pages to always automatically translate from english to my chosen language. However, when I select the option in the context menu, th… (read more)

As per the topic title. I would like pages to always automatically translate from english to my chosen language. However, when I select the option in the context menu, then revisit the setting, the check box remains unchecked. This remains the case on multiple tested operating systems, Arch Linux and Linux Mint. Thank you in advance.

Asked by carynn.yap 4 months ago

Last reply by markwarner22 4 months ago

sigin on

I am trying to sign in , Firefox is my browser. message come on that firefox is running but it does not open. I close it once and again as the same sign comes uo tellin… (read more)

I am trying to sign in , Firefox is my browser. message come on that firefox is running but it does not open. I close it once and again as the same sign comes uo telling me it is running and close the attempts.

Do I really NEED to swithc to another browser to avoid this?

Asked by lstab25 1 month ago

Last reply by Lillian Steinberg 3 weeks ago

Firefox doesn't start after installation of amdgpu driver

Hi, I have a laptop with an AMD Ryzen 7 8845HS CPU, including a Radeon 780M iGPU, running Ubuntu 24.04. In order to fully utilize the GPU by supporting OpenCL accelerati… (read more)

Hi,

I have a laptop with an AMD Ryzen 7 8845HS CPU, including a Radeon 780M iGPU, running Ubuntu 24.04. In order to fully utilize the GPU by supporting OpenCL acceleration I installed the additional drivers by: `sudo amdgpu-install --usecase=graphics,multimedia,opencl --opencl=rocr --opengl=mesa`

After that programs which benefit from OpenCL acceleration recognize the GPU, however firefox starts crashing with the following error msg:

XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load XPCOM.

It seems that the AMD GPU drivers registered their libraries in `/etc/ld.so.conf.d` as 10-rocm-opencl.conf, 20-amdgpu.conf which means that libraries within the given folders are found first.

This applies to the libwayland-client library, which is used by `/usr/lib/firefox/libmozgtk.s`:

ldd /usr/lib/firefox/libmozgtk.so | grep amd libwayland-client.so.0 => /opt/amdgpu/lib/x86_64-linux-gnu/libwayland-client.so.0 (0x00007013767bf000)

Interestingly the same `libmozgtk.so` library is used by thunderbird:

ldd /usr/lib/thunderbird/libmozgtk.so | rg -i amd libwayland-client.so.0 => /opt/amdgpu/lib/x86_64-linux-gnu/libwayland-client.so.0 (0x00007d44b0f41000)

However thunderbird just works fine, so I expect that there might be something wrong with firefox utilizing this library.

Maybe I should also mention, that I'm not even using wayland as desktop compositor, but good old x11:

echo $XDG_SESSION_TYPE x11

Is there any way to further debug this issue?

Asked by carcass_dev0 4 months ago

Last reply by carcass_dev0 4 months ago

  • Solved

Issue with latest Firefox update -- Firefox no longer starts

After Firefox updated today, the executable no longer starts. I get the following error message: firefox.exe -- Bad Image C:\Program Files\<Mozilla Firefox\gkcodecs… (read more)

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<Mozilla Firefox\gkcodecs.dll is either not designed to run on Windows or it contains an error. Error status 0x000000d. </p>

And then another error message: Couldn't load XPCOM.

Please advise.

Asked by Art Monzingo 1 month ago

Answered by Art Monzingo 1 month ago

  • Solved

How do I fix Firefox not opening?

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held… (read more)

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held down SHIFT for too long and clicked on something by accident, idk, but somehow, I ended up REFRESHING the 2nd profile, causing it to delete everything I had done with it, and it backed up the old profile onto my desktop in the process. I figured I could just simply delete the new profile folder it had created and put back my old profile in the profile folder, but now, Firefox will not open at all, saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." How do I get it to recognize the profile folders again? OMG, I'm using Microsoft Edge, please, get me out of this!

https://support.mozilla.org/en-US/questions/1479231

Asked by markfleener 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Cannot start Firefox on iOS

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I h… (read more)

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I have updated iOS to last version, but still haven't solved the issue. This is the situation: Firefox is installed, I click to launch it, I am asked to authenticate with MFA I authenticate correctly, and Firefox just sits at the dock bar jumping, then stops jumping, and nothing else happens. I repeated the process several times, made several reboots, nothing changed. Can you suggest a solution?

Asked by alorvao 1 month ago

Last reply by James 1 month ago

language

Sometimes when I do a google search the results come up in a foreign language! I am in the USA and speak only english. Changing my preferences doesn't always maintain t… (read more)

Sometimes when I do a google search the results come up in a foreign language! I am in the USA and speak only english. Changing my preferences doesn't always maintain the fix.

Asked by gksusan161 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago