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Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Solved Archived 14 2136

Can't pin extensions

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and ma… (read more)

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and manage the extensions and themes. There is no option to pin any extension. I saw this issue on an expired post to Mozilla but the answer was incorrect.

Any ideas? I can't access my password manager extension even though it's there....

Archived 5 155

Renaming an extension

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change th… (read more)

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change the name in the manifest:

 "name": "eBird reviewer utilities",
 "version": "1.3.46",

to

 "name": "eBird reviewer assistant",
 "version": "1.3.47",

(This was sufficient for Chrome.)

Firefox on my Windows 11 laptop processed this exactly as I expected, picking up the new version and new name. However, Firefox on my Windows 11 desktop does not recognize that there is an update, it only says no updates available. Likewise, Firefox on my Android phone has not picked up the update.

I noticed that the name on the product page was still the old one, so I tried renaming it there, and bumping to version to 1.3.47.1. On the Developer Hub, the extension is correctly listed with the new name and version (see attached screenshot)

However, my desktop running at 1.3.46 still says "No updates found". (See second attached screenshot)

So my first question is, is the confusion related to the attempted name change? And secondly, regardless of the reason, how do get the update recognized?

Solved Archived 3 112

Icon for an extension isn't in toolbar

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or del… (read more)

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or delete it. It won't appear on my toolbar with other extensions. I've seen others ask this question and the solutions dont apply to me. People are being told to either right click and click pin to toolbar or to click the gear icon next to the extension and then pin to toolbar as well. I have no gear icon next to extensions and right clicking an extension treats it like a link. There is a gear at the top that when I click it I can click "manage extension shortcuts" only for it to then pretend none of my extensions have shortcuts even though 2 of them are right there in my toolbar. The 3rd 1 mozilla seem to not want me to have on my toolbar.

Archived 3 360

Pinning add-ons to Toolbar is broken.

Some recent update has changed the way extensions function in Firefox. I used to be able to pin my extensions on the toolbar between the account icon and the extension ic… (read more)

Some recent update has changed the way extensions function in Firefox. I used to be able to pin my extensions on the toolbar between the account icon and the extension icon on the toolbar. This is REQUIRED for certain extensions to function properly. One example is uBlock; when visiting a site it actively updates the icon letting you know its working and blocking unwanted items. Same with Facebook Container. Password managers such as 1Password also have stopped working for me unless they are pinned to the toolbar. You use to be able to click the extension icon and then see the list of extensions in a window. Now when you click the extension icon it opens to the Recommendations tab of Add-on Manager. You then navigate to extensions and see you enabled extensions but there is no option to pin, only manage/remove/report. I was able to fix this behavior once by completely uninstalling Firefox and then removing the left over folders on the C: drive. Once I reinstalled and went through the initial process of adding the extension, it also asked me if I wanted to pin to the toolbar. To which I said yes and got things working again. After clearing my browser history and cookies, then turning that feature off, it also blew away my pinned extensions. Even after removing the extension and re-adding, I do not get the prompt to pin like I mentioned above. So its seems I may have to go back and uninstall/delete folders/reinstall to get this working again. I see several similar posts so this appears to be either a bug or a very poor design choice on the part of Mozilla.

How do I fix this? I'm not able to use any of my extensions now and really don't want to have to randomly uninstall/reinstall every time this issue happens.

Archived 3 453

Can I have an extension enabled on one browser and disabled on another?

I have an extension I use on my Raspberry Pi media box which locks youtube videos to a selected resolution. On the Pi, this is very useful, as it wants to automatically c… (read more)

I have an extension I use on my Raspberry Pi media box which locks youtube videos to a selected resolution. On the Pi, this is very useful, as it wants to automatically change to lower resolutions when the resolution is set to "auto". However, on my desktop, this extension causes youtube to not respond to the spacebar properly (it requires two presses to change the pause state). These two browsers are both signed in to the same profile, so when I enable the extension for the Pi, it enables it on my desktop, and when I disable it on the desktop, it disables it on the Pi. Is there any way to have the extension enabled on one browser and disabled on another without using separate profiles? desktop: windows 10, firefox 142.0.1 Pi: raspbian, firefox 141.0

Archived 2 63

There needs to be a way to ask for a Recommended extension to be reviewed

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing u… (read more)

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing user data, sharing data with less then trustworthy 3rd parties, using bullying tactics to get people to subscribe and so on). Many of these extensions change their privacy policies or their monetization practices after you've given them a Recommended badge and you then blissfully continue to suggest the extension after these changes.

Archived 1 445

Issue Installing "sconnect" Extension for Omani e-Services

Dear Firefox Support Team, I am writing to report a problem I'm facing while trying to install the "sconnect" extension on my Firefox browser. This extension is required … (read more)

Dear Firefox Support Team,

I am writing to report a problem I'm facing while trying to install the "sconnect" extension on my Firefox browser. This extension is required for accessing national digital certification services in Oman.

I am attempting to add the extension from the official portal: idp.pki.ita.gov.om. When I try to initiate the installation from this page, it fails to add to the browser. I have already ensured that my browser is up to date.

This extension is essential for me to access important government and educational services, including those from the Ministry of Education (moe.gov.om).

Could you please provide assistance or guide me on how to resolve this issue and successfully install the "sconnect" extension?

Thank you for your time and support.

Archived 1 220

ad blocker

I have been trying for weeks to whitelist a website so that I won't keep getting the "Adblock Detected" error message, but I haven't been able to. My browser is Firefox w… (read more)

I have been trying for weeks to whitelist a website so that I won't keep getting the "Adblock Detected" error message, but I haven't been able to. My browser is Firefox with Duck Duck Go search.

Archived 1 101

Installing a Dictionary is Impossible

I'm unable to install a dictionary from the official FF add-on store. I click on "Install" and this button sort of "activates", turning grey, but remains stuck forever. I… (read more)

I'm unable to install a dictionary from the official FF add-on store. I click on "Install" and this button sort of "activates", turning grey, but remains stuck forever. It's not an add-on, it's a language extension. I read the troubleshooting article. I did NOT clean the extension folder together with sqlite, ini and JSON as suggested, as I'm not sure it relates to my problem.

FF 142, macOS. Installing dictionaries worked in 141, 140 and earlier.

Archived 1 203