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  • Archived

Recovering tabs from a different PC

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one onlin… (read more)

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one online, and it just arrived. Then, when I tried opening all my tabs on my new PC, I found that they were no longer available, on either that one, or my other devices. This is new, because I had already recovered a few individual tabs to my phone previously, but I hadn't thought to open all 50-100 of them then since I was waiting on a new primary laptop. The device still shows up among the connected services on my account, but it doesn't show the tabs anywhere I could find, and since the SSD doesn't work I can't go into the files and manually port them over. Is there a way to solve this?

Asked by roselli_p 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

ertificates ImportEnterpriseRoots true WHAT THE HELL ISTHIS!!!

WHAT THE HELL IS THIS??? certificates ImportEnterpriseRoots true i Active Policy Name Policy Value Certificates ImportEnterpriseRoots true EXPLAIN PLEASE IF NOT I AM… (read more)

WHAT THE HELL IS THIS???


certificates ImportEnterpriseRoots true


i Active Policy Name Policy Value Certificates ImportEnterpriseRoots true

EXPLAIN PLEASE IF NOT I AM DELETING FIRE FOX

Asked by Sonia Ingram 6 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Archived

Songsterr captions are getting messed up in Firefox

I have an account with Songsterr. It's a music tabs site. I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songst… (read more)

I have an account with Songsterr. It's a music tabs site.

I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songsterr are all messed up. I've been on to Songsterr about it & they cannot solve it but, on a whim, I checked Songsterr in Safari & everything appears normal so I'm going to assume for the moment that this is a firefox related issue.

I've added 4 screenshots. The first two are from Safari & show how the captions should appear. The second two are from Firefox & you can see that it's all messed up.

I found an article on Reddit that may be related but I wanted to check here first & see if any of you could shed any light.

I'm using

Thanks. :)

Here's the Reddit link: link text

Asked by del.frost 6 months ago

Last reply by del.frost 6 months ago

  • Archived

Videos don't play on Firefox

I cannot get certain videos to play on Firefox. YouTube, Instagram, Tumblr all can play videos. Pretty much everything else doesn't work. Patreon, I get a black screen… (read more)

I cannot get certain videos to play on Firefox. YouTube, Instagram, Tumblr all can play videos. Pretty much everything else doesn't work. Patreon, I get a black screen. On Twitch, I can only see the 'not currently streaming' screen, even if they're currently live, and VODs don't work. My computer specs are below. Operating system is Windows 10, I use Windows Defender for anti-virus. Everything works completely fine in other browsers. Here's everything I've tried to fix this:

  • Updating Firefox
  • Updating my computer
  • Running in Incognito
  • Running in troubleshooting mode
  • Allowing autoplay
  • Disabling hardware acceleration
  • Disabling addons
  • Clearing cache and data
  • Enabling/disabling DRM content
  • Installing Windows Media Pack

My specs: Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz Installed RAM 32.0 GB (31.8 GB usable) Storage 932 GB HDD TOSHIBA DT01ACA100, 477 GB SSD Micron 2300 NVMe 512GB Graphics Card NVIDIA GeForce RTX 3060 Ti (8 GB) Device ID C6C4BD2F-BD36-40B6-A917-13896770194D Product ID 00325-82058-09721-AAOEM System Type 64-bit operating system, x64-based processor

This has been going on for over a year now. I've gone through all of the above troubleshooting steps multiple times. The only progress I've made is getting YouTube from nonfunctional to working again.

Asked by cassidy.radtke 7 months ago

Last reply by cassidy.radtke 6 months ago

  • Solved
  • Archived

address bar remembers keyword search

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), … (read more)

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), pressing ctrl + L to go to the address bar would select all the text in the address bar, including the keyword, such that if I had made a google search by typing g and some query, I could immediately do a wikipedia search by typing w and some query.

Now, with an updated firefox (141.0.3, on xubuntu 24.04), the search engine from the previous search remains when I press ctrl + L, so I have to type backspace(s) to remove the search engine keyword, before typing a new keyword.

Is it possible to get the old behaviour back?

Asked by Tor Nordam 7 months ago

Answered by Agent virtuel 6 months ago

  • Archived

POCKET

I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the prov… (read more)

I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the provided token has expired : despite it being less than 24 hours. Plus a lot of other characters meaningless to me. What can I do now?


This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0>

Asked by wintercomesearly 7 months ago

Last reply by Caleb Avery 4 months ago

  • Archived

firefox browser

I had firefox for 5 years it worked great then I upgraded one day about a month ago and NOW I have had to Force Quit firefox 20 out of the last 30 days. engineers ???????… (read more)

I had firefox for 5 years it worked great then I upgraded one day about a month ago and NOW I have had to Force Quit firefox 20 out of the last 30 days. engineers ??????????????????

Asked by bennyolsen1950 7 months ago

Last reply by Jhonn Marie 7 months ago

  • Archived

I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers have no issues on my pc.

I need a fix for a problem that developed from your last update. I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers hav… (read more)

I need a fix for a problem that developed from your last update. I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers have no issues.

Asked by Nomadic 1 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Suspicious pop up

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have … (read more)

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have run Norton without finding any problems. There is no indication of its source. It has been on my system for more than a month. Thank you Colin O'Brien

Asked by colin_obrien 7 months ago

Last reply by colin_obrien 6 months ago

  • Archived

False Firefox update

I was prompted to install a .js file while on a website unrelated to mozilla organization. I was taking a work call and distracted at the time and was dumb enough to inst… (read more)

I was prompted to install a .js file while on a website unrelated to mozilla organization. I was taking a work call and distracted at the time and was dumb enough to install it before I realized this was not a normal update. Should I uninstall and reinstall firefox? My McAfee blocked the script from "trying to hijack one of [my] apps"

Asked by john417 7 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

My location in Firefox is incorrect

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites … (read more)

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites including Google Maps and Uber Eats, and on other browsers my location is correct. I'm not running any VPNs or proxy servers, I've verified that my IP address is linked to my correct location, and I've deleted all cache and cookies ("Everything" for time frame) from my history. Is there a way I can have an accurate location again?

Asked by bclaudio 8 months ago

Last reply by bclaudio 8 months ago

  • Archived

Several of the sites I visit regularly, Firefox doesn't allow me to go into them. How can I fix this issue?

There are several sites (i.e., Hallmark.com or BlueMountain.com that I am not able to get into thru Firefox. I am able to get into them thru Chrome. Why is this and how… (read more)

There are several sites (i.e., Hallmark.com or BlueMountain.com that I am not able to get into thru Firefox. I am able to get into them thru Chrome. Why is this and how do I fix it? I am not completely sure how to navigate thru the Mozilla items and what they ask me to do.

Thanks,

Asked by eaikman 7 months ago

Last reply by eaikman 7 months ago

  • Archived

Blockedd Site

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just sta… (read more)

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just started happening. It is not a problem with my accoun\t as I can acces the site with Microsoft Edge.

Asked by Larry Z 7 months ago

Last reply by David DeBord 7 months ago

  • Archived

Why is Firefox Browse briefly opens new tab & flitters with Tag IDs, then immediately closes

Any Ideas what is going on? About July 21st, 2025 I started noticing with a couple of browser tabs open, a new tab opens autonomously and flitters in the new tab name ar… (read more)

Any Ideas what is going on? About July 21st, 2025 I started noticing with a couple of browser tabs open, a new tab opens autonomously and flitters in the new tab name area, what "looks like a TagID", then closes by itself. I define "looks like a TagID" as something that looks like a tag at end of article link in popular newsletters I see, and appears in the url bar of the linked article.

The occurrence of the new tab happens when I open the browser, within 1 minute and occurs randomly during the session, perhaps every 20 minutes.

My first suspect/assumption is I am always signed into Mozilla when I open Firefox 141.0 (64 bit), processing an update now, Aug 5 2025. I have subscriptions to VPN and Monitor and I have sync (passwords and bookmarks) with my mobile instance of Android Samsung Galaxy phone.

My Desktop is set up as Windows 11 pro with one employer InTune acount for Microsoft but I limit that work to Edge browser.

Asked by Kelly 7 months ago

Last reply by Kelly 6 months ago

  • Archived

Simple LRU for download seems to be complicated

Long time ago it was the only thing we had: if you saved a file, you selected the folder. If you saved the next file, you selceted the folder, but the LRU (last recently … (read more)

Long time ago it was the only thing we had: if you saved a file, you selected the folder. If you saved the next file, you selceted the folder, but the LRU (last recently used) was the default.

Now download folders depend on the domain, the filetype, the age of the user and the color of the T-shirt he wears. At least that's what I guess. Its so complicated, my IQ is not sufficient to understand it. And if you refuse to have it this way, its always stored to the Download folder.

After long research, opening the low level config page, identifying cryptic names of configuration properties and clicking away warnings I was able to deactivate domain specific download folders. It was so annoying, I immediately forgot how I did it.

Still I have to select the same path again and again and again for each filetype I want to store.

And the FileSelector has its own history, but the last folder I selected does not show. Why? Obviously its a fake history.

Asked by firefox3118 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago