Showing questions tagged: Show all questions
  • Archived

How to Fix Hotkeys, Including Copy/Paste. None of the suggestions are appropriate. No CTRL+C or CTRL+V don't work in the browser or outside. No the context menu with right click doesn't not work either.

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when search… (read more)

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

Asked by sickologyy101 1 year ago

Last reply by Hà Văn Hùng 1 year ago

  • Archived

Facebook Browser Push Notifications won't Toggle On

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason.… (read more)

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

Asked by Chloie 1 year ago

Last reply by Chloie 1 year ago

  • Archived

I can't access https://login5.fisglobal.com

I just get a blank page I can visit and view this page just fine with other browsers. The EBT foodstamp card page broke several firfox updates ago and has not worked sin… (read more)

I just get a blank page

I can visit and view this page just fine with other browsers. The EBT foodstamp card page broke several firfox updates ago and has not worked since.

I've cleared my cache and cookies plus tried a fresh install of Firefox for windows on a new machine that never had Firefox before but same issue.

Any ideas?

Thank You,

Steve

Asked by stevekruse1 1 year ago

Last reply by stevekruse1 1 year ago

  • Archived

All my saved passwords are lost!

Hi all, All my saved passwords are lost. I use v. 108.0 on Macbook Os 12.4 I do have Avast, and I have read about AVG bug that was previously. I've checked and I do not… (read more)

Hi all,

All my saved passwords are lost. I use v. 108.0 on Macbook Os 12.4

I do have Avast, and I have read about AVG bug that was previously. I've checked and I do not have any logins.json.corrups

I do not have multiple profiles (only one). 6 months ago I downloaded the Firefox app on iPhone and then created an Firefox account. This is now my profile that I'm using. No matter if I'm logged in on the profile or logged out, I can't access my saved passwords.

Please help me. I've been trying to solve this for months now.

Asked by ap21 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Linux Firefox and Thunderbird how to set wider scroll bar

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the publi… (read more)

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

Asked by Cat22 1 year ago

Last reply by Detail 11 months ago

  • Solved
  • Archived

savefrom.net

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension … (read more)

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Asked by Emre Domaç 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Remove "Your browser is being managed by your organisation" in Firefox installed on Windows 11

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. H… (read more)

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. However, I have an issue with registry editor as it does not have Mozilla or Firefox keys in "Policies" "HKEY_LOCAL_MACHINE\SOFTWARE\Policies" or "HKEY_CURRENT_USER". I would be grateful for any advice to overcome this issue as it annoyingly restricts access to web pages.

Asked by wqspp 1 year ago

Last reply by al_mhajr_99 1 year ago

  • Archived

firefox doesn't load specific webpage

Dear sir/madam, I have an issue with a specific webpage which doesn't load and since it's the second time it is happening I decided to ask for your help. More specific, … (read more)

Dear sir/madam,

I have an issue with a specific webpage which doesn't load and since it's the second time it is happening I decided to ask for your help. More specific, since today I can't open this webpage: www.offradio.gr. As I said it's the second time dealing with this issue. The webpage seems to work fine, because I already tried with another browser and load fine but not with Firefox. Thanks in advance.

Regards,

George Falias

Asked by giofalias 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Does Firefox Automatically perform OCR on PDF Documents?

My bank delivers monthly statements as rasterized copies of their paper statements. They are clearly pixelated and not text. However, when I open one of these PDFs in Fir… (read more)

My bank delivers monthly statements as rasterized copies of their paper statements. They are clearly pixelated and not text. However, when I open one of these PDFs in Firefox I am able to select the rasterized text, as you can see from the attached screenshot clip.

How is this possible?

Asked by Helmanfrow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (read more)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Asked by andrzejm007 1 year ago

Answered by andrzejm007 1 year ago

  • Archived

how do i fix acces denied

bold text some web su=ites i go to i get access denied why is that and how do i fix it Access Denied You don't have permission to access "http://www.dell.com/support… (read more)

bold text some web su=ites i go to i get access denied why is that and how do i fix it Access Denied You don't have permission to access "http://www.dell.com/support/home/en-us/product-support/servicetag/0-dlhOU21zTEM0bWhXaU9seDRZZDFuQT090/overview?" on this server.

Reference #18.24d6ce17.1673715061.8d3b599f one eaample here is another example on does it onn firefox not chrome or edge Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

  • Archived

How to move tabs from bottom of window back to top below Menu Bar?

Not sure why, but the tabs suddenly moved to the bottom of my screen. How do I get them back to the top? Also, once I get the tabs back up top, how do I get back the plus… (read more)

Not sure why, but the tabs suddenly moved to the bottom of my screen. How do I get them back to the top? Also, once I get the tabs back up top, how do I get back the plus sign to add a new tab?

(I'm on Firefox 108.0 in Windows 10 21H2. I believe the problem started when 108 loaded.)

Asked by K in NC 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Repeated crashing in any fresh linux install and super slow on Manjaro

Hi, Ive looked for a reason for this but i can find nothing. I've freshly installed ubuntu, pop_os and Manjaro. All 3 crash within minutes of starting up firefox. mind yo… (read more)

Hi, Ive looked for a reason for this but i can find nothing. I've freshly installed ubuntu, pop_os and Manjaro. All 3 crash within minutes of starting up firefox. mind you these are fresh installs and there is no cache to clear and no extensions or addons. And what is stranger is the fact that only on Manjaro, firefox is excruciatingly slow. to the point of almost unusable. Is there any thing i can do, or, can anyone help me with this? its been going on for several months. thank you for your help and time Alchamech

Asked by Alchamech 1 year ago

Answered by Terry 1 year ago

  • Archived

Websites have differences between Firefox and Safari

I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference… (read more)

I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference in the homepage, as well. Why would this happen? Not sure whether to switch back, because of inconsistency of sites working well in Firefox.

Asked by miriam.heilman 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Constant Firefox Trouble Reports When Browser Isn't Even Running

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even… (read more)

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even though Firefox is not even running (as verified through the Windows Task Manager). It got so bad, I uninstalled/reinstalled and the problem persists. Otherwise, the browser works fine. My expertise lies outside trying to decipher arcane strings of data buried deep in the bowels of my computer, and frankly I should not have to start hiking up a steep learning curve just to get this to stop. I should add, I have been a fiercely loyal Firefox user since its inception.

I'm not super happy about sharing internal data with the rest of the universe, but have done so anyway in hopes we can get the madness to stop!

Asked by backgroundsound 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot open firefox in private mode

firefox: 108.0.1 (64-bit) windows 10: 21H2 installed browser: firefox (pin-ed private mode on task bar) and edge (set to always open in private mode) When I open firefox… (read more)

firefox: 108.0.1 (64-bit) windows 10: 21H2 installed browser: firefox (pin-ed private mode on task bar) and edge (set to always open in private mode)

When I open firefox by clicking the icon on the task bar, firefox is opened in private mode. When I type in a URL in the address bar and click return, the private mode icon disappears from the tab, and the firefox instance becomes a normal (non-private mode) window.

When I open firefox in regular mode, and click New private window menu button, a new firefox instance is open with no private-mode icon shown anywhere in the new window.

How can you tell if firefox is in private-mode or not? Does the new version of firefox really have private mode?

See the attached images: start firefox in private mode using the pin-ed icon on the task bar; then type in www.google.com in the address bar. After that, cannot tell if firefox is still in private mode.

By the way, I've cleaned all browser data, all, everything I can select in the settings. Still in private mode, I still get site suggestion from history. From privacy's point of view, something is wrong somewhere.

Asked by hsheng 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Error 15

For weeks I have been trying to find a solution to getting "Error 15" on certain websites when using Firefox. Opera and Edge have no problems with those sites, only Firef… (read more)

For weeks I have been trying to find a solution to getting "Error 15" on certain websites when using Firefox. Opera and Edge have no problems with those sites, only Firefox has problems. I have tried every "fix" that I can find on the Mozilla site and none of them work. Is there anything else I should try before I abandon Firefox? Could it be that Firefox is now unreliable under Win7 Pro 64-bit? If so I will have to abandon it because this computer cannot run Win10 or later.

Asked by response16 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password Reset

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, … (read more)

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

Asked by subcitywest 1 year ago

Last reply by cor-el 1 year ago