Firefox Community Forum

thorsak Today at 12:21 PM

thorsak 2/23/25, 2:49 PM

February 23, 2025

Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK: it records my message-title but NOT the contents (0-bytes!) -I never had such a basic issue in many years of very satisfactory Browser-use ...am I have a wrong setting somewhere and is there any quick fix please ...? - Email me when someone answers the thread ...MANY THANKS, Tony H.

P.S.: Please send me a link where I'd get a help since I'm NOT GETTING ANY HELP FOR SEVERAL WEEKS ...! Thanks-Tony H.

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file system with the options umask=007, user=root, and group=disk. My Firefox browser is running under a non-root user account that is a member of the disk group. However, I consistently receive the error message: “XXX could not be saved because the source file could not be read.”

I would greatly appreciate anyone's assistance in resolving this issue.

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds and then out of the blues it just says completed. As you can see in the shared video, I've tried this several times.

I thought that maybe one of the Firefox addons was causing the issue so I tried Troubleshoot Mode but that resulted in the same behavior.

I then went into Firefox Profile Manager and created a new profile. But that too had the same behavior - 🤔!

So I then tried Chromium. It completed the download successfully and the file passed gunzip test.

So, why is Firefox, even with a new profile, failing to complete a download?

See this video: https://youtu.be/UCYQtxljqXs

I upgraded to Firefox 135.0 the other day and tried it out on a site I have used several times a week for at least 10 years. A .csv file that I regularly download failed to do so. The system simply failed to respond, and nothing appeared in the download window. The site offers the option of downloading the same data in a .xls file, and that worked. (My previous, obsolete, Firefox gave me the option of where to download to, and remembered the choice between vists. Such is progress!)

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times over several days w/o success.

When trying to "Save" after pro-cococut finishes downloading a file that is larger than 1 Gig and I can't find out what to do in order to have it save large files.

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

I access google drive through Mozilla Firefox and also zip file or other file download but since 1 to 2 weeks i faced issue to download files especially js file.How can I solve this?

So I recently reinstalled windows and noticed that if I select the option that asks me each time where a file should be saved before downloading it, the browser appears to begin downloading the file (I can see the .part file in the default folder) but the window that actually allows me to browse for a location in windows explorer never shows up and thus, I am not able to actually download the file. However, if I select the "pick a folder and everything will download to that folder" option, it downloads just fine. I'm wondering if there was a way to reinstall firefox but keep all if not most of my settings and tabs etc.

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will saved as C:\Users\xxx\Downloads\xxxxxxxx.xxx". And downloaded file size is 0. This occurs with any file.

I tryed same operation on troubleshooting mode, and same result. Please tell me the solution.

I have been trying to save images from a game I play to file (locally). I've been doing this for years, but now all of a sudden within the last (week??) it's not doing it AT all.

For one thing it now opens my in-game image - into a whole new tab (which is absolutely bizarre and annoying!!)

When I DO go to 'right click' on this image to save, I have it PRE-SET to go to my preferred location to save as a PNG file.

I go to windows explorer and it's NOT there. I try it again! Saving it as a JPG, NOT THERE.

Restarted the browser... tried again (resumed the game, got to the place where I wanted the screenshot..it's an ingame 'screen shooter' that's worked for me for years in Opera and Chrome).

It GRABS the screenshot, no problem! But to save the image (no matter the file format) it WILL NOT DO ITTttttttttttttttt

I am going bonkers. I have double checked the file path. I've given it a VERY Specific name JUST in case if I DID save it somewhere 'stupid' lol!! I've checked my 'screenshots' folder! (Which is also bizarre to me!) These images *Are noooooooooowhere*

This is a very new thing for this browser (For me!)

i've gone through my Firefox settings insofar as I can see - with a fine tooth comb. I've cleared ALL CACHE and TMP folders, REBOOTED the system, restarted my browser (which is supposedly fully up-to-date! I Check on this *Daily*)

Can you please help me out here?? this is driving me bat sh*t crazy I'm the desktop PC/Windows 11. i've run scans for drivers! For any system updates! My browsers are ALL up to date!

I tried running this in Opera and it works!! But I need to keep things separate and chose Firefox for this particular game (in-browser).

I am at a loss and can't think of what else I can try to do! (if there's a setting I've over looked! if this is a known issue... I have lost the patience to try and filter through the help pages I'm so sorry) this has put me to my wits end.

Please help. Thank you so much.

Hi! I've recently found an issue with VirtualBox Extension Pack download in Firefox. Instead of downloading the file, it just shows me a web page with a lot of gibberish, like its trying to display the content of the file itself. I'm using Windows 11 and no extensions in Firefox. The only way i have for the moment to download that file is through Edge. Can you tell me why this happens? Here's the link: https://download.virtualbox.org/virtualbox/7.1.12/Oracle_VirtualBox_Extension_Pack-7.1.12.vbox-extpack Thank you and best regards.