Showing questions tagged:

Work and Personal Accounts Sharing Bookmarks

I have two separate Firefox accounts, one for personal use and one for business use. The accounts solely exist for the purpose of changing devices and syncing bookmarks,… (read more)

I have two separate Firefox accounts, one for personal use and one for business use. The accounts solely exist for the purpose of changing devices and syncing bookmarks, as I upgraded my personal computer some time ago, and recently upgraded my work laptop. When I went to log into the work account after changing laptops, I was forced to use the app to log in. I logged out of my personal account to log into my work account, but it appears that my bookmarks for both accounts are synced to both accounts. Is there a way to check if the accounts are linked, and if so, is there a way to unlink the accounts, so I can keep the bookmarks separate?

Archived 2 234

Created an account with the wrong email address but the email is active.

Hello, I am new to Firefox and accidentally opened an account with the wrong email address. A code was sent to an active email address that I don't own. I created a seco… (read more)

Hello,

I am new to Firefox and accidentally opened an account with the wrong email address. A code was sent to an active email address that I don't own. I created a second account which is the one that i'm asking this question from.

My question is how I secure this account from being used by the other email account I accidentally had my code sent to?

Thank you for help.

Archived 2 143

Home area

I can't connect because it says my home area is not correct. I moved from SLO county to Calistoga CA 94515. Can you correct this for me

Archived 2 85

Just receied a Mozilla Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam?

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited… (read more)

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited email and phone# from community support forum]

Archived 2 72

Change Primary Email

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recen… (read more)

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recently updated our emails at work to have a different address, so its now it's different. I can't change this manually, so here I am. The current email this account is listed under now will be deleted in about two years time, so I'd like to get ahead of that.

Thank you!

Solved Archived 2 99

Are you giving out free iphone for survey participation; I was told I won one but I assume it is a scam. Thanks, Alice

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below. ... Apple iPhon… (read more)

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below.

... Apple iPhone 15 Pro

   Quantity: 1
   Regular Price: $1199
   Limited time: $2

I received this notice for completing a very short survey about my use of Firefox. I am concerned this is a scam since they want my credit card info for the $2 payment... Please advice. Alice

Archived 2 99

Firefox opens without Account if opened from icon pinned to taskbar

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember… (read more)

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember my previous session and looks as if I've signed out, Firefox behaves normally if I launch from the start menu.

I'm using Firefox Browser Windows MSIX package, mozzilla-MSIX - 1.0 v1.3.1.0 (64-bit). On Windows 11 Pro v23H2 build 22631.4169.

Archived 2 89

Account locked

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity,… (read more)

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

Archived 2 64

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (read more)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Locked Archived 2 134