Showing questions tagged:

suspicious activity in my gmail

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about mo… (read more)

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about moz://a i just now log in to let you know, this might be a attacker that is secretary getting information while using fireFox,

I repeat i never logged in your services, these aren't from me

Archived 3 60

Unable to donate

I have a Mozilla/Firefox Account, but when attempting to set up a monthly donation, the message says, ". . .Is this the right email address? We couldn’t verify that this … (read more)

I have a Mozilla/Firefox Account, but when attempting to set up a monthly donation, the message says, ". . .Is this the right email address? We couldn’t verify that this email address is able to receive mail."

It is the same email address used on the Firefox Browser and accessable with a password, so I'm puzzled as to why it is questioning the ability to validate the email address.

Please help. I would very much like to donate.

Kind regards. Joe

Archived 3 120

Gmail

I've downloaded Thunderbird and got my main Gmail account but now need to add a second Gmail. Could someone please advise me how I go about this? Many thanks........Joe… (read more)

I've downloaded Thunderbird and got my main Gmail account but now need to add a second Gmail. Could someone please advise me how I go about this? Many thanks........Joe

Archived 2 70

Sorting bookmarks by name is not permanent or reflected outside of Manage Bookmarks.

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Ot… (read more)

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

Solved Archived 2 299

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (read more)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Locked Archived 2 142

SUSPICIOUS EMAIL

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to ano… (read more)

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to another persons same question. I did go and check, I am logged in. Firefox is my primary and I use it constantly. Also on my phone and tablet, same account. As I write this, I have about 15 tabs open and active. The email associated to my account is not the same as the one I got this email at. The email I got it in, I use for solicitation, signing up for things and things I don't trust. This is what the email stated (same info as what was posted by the other person that got this same post) I copied and paste vs. Screen shot... so the Mozilla logo didn't show up. MIND YOU, I HAVE NEVER GONE 2 YEARS WITH NOT BEEN ACTIVE ON FIREFOX. AND I ONLY HAVE ONE ACCOUNT. PLEASE ADVISE --- The email they sent it to is [email removed]@gmail.com

Mozilla logo Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Sunday, Jun 29, 2025 because you haven’t been active. Sign in to keep your account If your account is deleted, you’ll still receive emails from Mozilla Corporation and Mozilla Foundation, unless you ask to unsubscribe.

If you have any questions or need assistance, feel free to contact our support team. This is an automated email. You are receiving it because you have a Mozilla account and it has been 2 years since your last sign-in. Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 Mozilla Accounts Privacy Notice Mozilla Accounts Terms of Service

Solved Archived 2 233

Work and Personal Accounts Sharing Bookmarks

I have two separate Firefox accounts, one for personal use and one for business use. The accounts solely exist for the purpose of changing devices and syncing bookmarks,… (read more)

I have two separate Firefox accounts, one for personal use and one for business use. The accounts solely exist for the purpose of changing devices and syncing bookmarks, as I upgraded my personal computer some time ago, and recently upgraded my work laptop. When I went to log into the work account after changing laptops, I was forced to use the app to log in. I logged out of my personal account to log into my work account, but it appears that my bookmarks for both accounts are synced to both accounts. Is there a way to check if the accounts are linked, and if so, is there a way to unlink the accounts, so I can keep the bookmarks separate?

Archived 2 238

Just receied a Mozilla Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam?

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited… (read more)

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited email and phone# from community support forum]

Archived 2 81