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We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Loading Google always asks me to agree to terms

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just a… (read more)

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just annoying having to click on it each time. I found an article online but it must have been applicable to an earlier version as when I go to Options > Privacy > History section there is no longer a button on the right "Exceptions..". I am using version 81.0.1 (64 bit). Any help appreciated. Thanks

Asked by ken.smith1 1 year ago

Answered by FredMcD 1 year ago

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embedded content wont load on third party website

There is a site I visit which embeds stock charts from tradingview.com I can view any chart directly at tradingview.com but I can't view them when they are embedded at th… (read more)

There is a site I visit which embeds stock charts from tradingview.com

I can view any chart directly at tradingview.com but I can't view them when they are embedded at this site: https://www.edumomo.com/blog/2020/07/09/stock-market-watchlist-for-09-july-2020/

I've tried in private browsing since that eliminates any possible conflict with extensions but it doesnt work either.

I've updated firefox and it doesnt make a difference.

I don't know what else to do, I'd rather not have to switch browsers.

Asked by robbieb+robsync 1 year ago

Answered by gild 1 year ago

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Website custom font not rendering all letters correctly in Firefox 75.0

I have a website with custom font that is stored locally on server, and is defined in CSS file: @font-face { font-family: 'quicksandlight'; src: url('/static/fonts… (read more)

I have a website with custom font that is stored locally on server, and is defined in CSS file: @font-face {

   font-family: 'quicksandlight';
   src:  url('/static/fonts/Quicksand-VariableFont_wght.ttf') format('truetype'),
         url('/static/fonts/quicksand-variablefont_wght-webfont.woff2') format('woff2'),
         url('/static/fonts/quicksand-variablefont_wght-webfont.woff') format('woff');
   font-weight: normal;
   font-style: normal;

} Chrome is showing all letters in this font, and Edge and Firefox are showing most letters correct, but not B, D, T, P, R and X. What I know is that this is only happening on words that have "font-weight: bold" or "font_weight: 600", when it's set "font-weight: 400" all letters are renderd correctly. This is bugging me af, and if somebody can help to fix this, without need to change to lower font-weight, I would appreciate it.

Asked by karlo_kelis 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (read more)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 1 year ago

Answered by FredMcD 1 year ago

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"OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Code… (read more)

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

Asked by rachelhartstein 1 year ago

Answered by TyDraniu 1 year ago

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Youtube CORS error

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In conso… (read more)

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In console i get an error: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://googleads.g.doubleclick.net/pagead/id. (Reason: CORS request did not succeed).

I am on arch linux system.

I've tried to: 1. Update all ca-certificate* packages 2. Disable and delete ad-block 3. Use another browser (there is no problem, only in firefox)

This problem is only actual on Youtube for me.

Asked by Yuudai 1 year ago

Answered by cor-el 1 year ago

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FF Browser won't reflect changes made in html file

I am running a web site and just ran into a very disturbing problem. My code won't refresh in firefox browser, but do refresh in Google Chrome. The thing is, I have add… (read more)

I am running a web site and just ran into a very disturbing problem. My code won't refresh in firefox browser, but do refresh in Google Chrome.

The thing is, I have added
tags in <body>tag and also added <script>tag in <head> tag.

When I load my page, it still displays the old html. I checked the source file in Chrome and yes, the source file is correct. However, the source file in Firefox still displays the old file(i.e. with no additional divs and script tags). The weird thing is that Network Monitor in Firefox developer tools shows status 200 for the html file, and headers in the details pane shows old info for "last modified file" in response Headers section.

I know refreshing browse setting, clearing cashes, openning the website with private browsing window, or newly reinstalling firefox browser, would solve the problem, but that is not what I want to know.

The difference between Firefox and Google Chrome:

Google Chrome instantly reflects the revised html file just after uploading a molified html file.

Firefox doesn't do that even if I close all tabs and quit firefox then reopen firefox and visit the webpage and repeat this processes multiple times.

My question is, how can I make it refresh the latest html file in users Firefox browsers, without asking users to refresh browser settings. I mean, how can I modify html code, htaccess code or anything to solve that issue?

Any ideas?


Firefox version 77.0.1(64bit)

Asked by deprog.m.test 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

Getting "Header overflow" instead of the article/webpage link from Wired email

When clicking on an article link in an email from Wired, "Header overflow" is the only thing that is displayed in Firefox. It worked prior to latest upgrade. The link w… (read more)

Asked by dwg7 5 months ago

Answered by FredMcD 5 months ago

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Sharepoint in Microsoft Office 365 will only launch in a private Firefox window

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message: Sorry, something went wrong An… (read more)

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message:

  • Sorry, something went wrong
  • An error has occurred on the server.
  • Technical Details
  • Troubleshoot issues with Microsoft SharePoint Foundation.
  • Correlation ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx
  • Date and Time: xxxxxxxxxxxxxxxxx

Firefox is up to date (v81.0) and running on a modern up to date Win 10 Pro laptop, I've cleared all my browser history and rebooted but without success. The same web page works without problem in Edge and Chrome but in Firefox it will only work in a private window.

Asked by jamieson62 1 year ago

Answered by jamieson62 1 year ago

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No compatible source was found for this media.

I upgraded SuSE leap 15.1 to 15.2 two days ago and still can't play videos or live streams on most of websites. Works only on youtube and rumble. On twich, netflix,odysee… (read more)

I upgraded SuSE leap 15.1 to 15.2 two days ago and still can't play videos or live streams on most of websites. Works only on youtube and rumble. On twich, netflix,odysee and several others is no go. With other web browsers is just a same, I tried Cromium and Opera I have and love Firefox 78.10.0, ffmpeg is installed , Leap is updated via Yast ... what is that I'm forgetting?

Thanks,

Asked by cmdr.glenel 1 year ago

Answered by cmdr.glenel 1 year ago

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Suddenly FF no longer streams ok.ru videos ... but Chrome still does

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference) this just happened, screen says "Video not found" for EVERY ok.… (read more)

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference)

this just happened, screen says "Video not found" for EVERY ok.ru vid

just want to stream again (never download, just stream)

this has been working correctly for YEARS till a few hours ago

of course I can watch with Chrome, but prefer to using FF


only a few of DOZENS that suddenly stopped working on FF (still play with Chrome) https://ok.ru/video/3113160935936 https://ok.ru/video/2723130051072 https://ok.ru/video/291281242787 https://ok.ru/video/328756300451 https://ok.ru/video/3717381622272 https://ok.ru/video/3844312730112 page https://ok.ru/video/c3924224 https://ok.ru/video/287260740259 https://ok.ru/video/269560449699

Asked by xlcrlee 1 year ago

Answered by xlcrlee 1 year ago

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Graphics/pictures not displaying

As of a couple days ago, graphics/photos do not show on most pages. I have followed instructions, cleared cache, etc... which helps the first time in, but not retained, … (read more)

As of a couple days ago, graphics/photos do not show on most pages. I have followed instructions, cleared cache, etc... which helps the first time in, but not retained, so need to do this EVERY time. Why?

Asked by bennowak 1 year ago

Answered by cor-el 1 year ago

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Can't login to Spectrum.net using Firefox

Spectrum.net has changed their login page as of March 17, 2021. I am unable to login under Firefox and get Spectrum error 'IDID-1060'. I tried Edge and Chrome browsers … (read more)

Spectrum.net has changed their login page as of March 17, 2021. I am unable to login under Firefox and get Spectrum error 'IDID-1060'. I tried Edge and Chrome browsers with no problems. I contacted Spectrum and they say it's a Firefox issue. I've tried removing extensions, clearing caches, starting in Firefox 'safe mode', disable VPN but nothing works! I would prefer NOT to reset Firefox as I don't want to lose my changes. I'm on version Firefox 86.0.1 and Windows 10 20H2. Does anyone else have this problem or can suggest other troubleshooting ideas?

Asked by baumkd 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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Firefox unusable on eBay!

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.) I've… (read more)

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.)

I've cleared all history/caches/etc. per forum suggestions. No change. So now to use eBay, I have to switch to Safari or Chrome (which I rarely use.)

Using new 2020 Macbook Pro and latest Firefox 80.0 update. Any suggestions would be greatly appreciated!

-G

Asked by TheGMan 1 year ago

Answered by Wesley Branton 1 year ago

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Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.nextechclassifieds.com because this website requires a … (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.nextechclassifieds.com because this website requires a secure connection. www.nextechclassifieds.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. www.nextechclassifieds.com uses an invalid security certificate.

The certificate is not trusted because it is self-signed.
Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

This is a trusted website, been using it for years without issue. Used it a few hours ago to check my account. Only problem is on my pc, all other devices including people I've asked, do not have this issue. Seems to be a problem with the firefox browser only.

Asked by TundraWolf42 8 months ago

Answered by cor-el 8 months ago

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I can't log into a specific website when using Firefox.

Firefox is my default browser. When I try to log into my account at clickbank.com, all I get is an endlessly spinning wheel icon. (PW and user name are correct.) When … (read more)

Firefox is my default browser. When I try to log into my account at clickbank.com, all I get is an endlessly spinning wheel icon. (PW and user name are correct.) When I use that OTHER browser (AKA Google Chrome), I can quickly sign in.

Any suggestions as to how to get Firefox to talk to ClickBank?

Thanks for any help you can share.

Asked by KathleenMavity 1 year ago

Answered by cor-el 1 year ago

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Hmm. We’re having trouble finding that site.

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem. My Firefox browser opens all links… (read more)

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem.

My Firefox browser opens all links except what appears to be links from ads or forwarding links from a site to where something is being sold.

Whenever I click on one of these I get the, "Hmm. We’re having trouble finding that site." They open fine on Edge. Is there a setting on Firefox that is blocking these?

Asked by SJMaye 1 year ago

Answered by SJMaye 1 year ago

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Cant open any google site in Firefox

Hi Since yesterday 2-Feb-21, i cant open any Google sites (Search engine, Photos, Drive, mails etc)! I have no idea how this happened. showing below message once i enter … (read more)

Hi Since yesterday 2-Feb-21, i cant open any Google sites (Search engine, Photos, Drive, mails etc)! I have no idea how this happened. showing below message once i enter Google.com

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust www.google.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate

Asked by Mamun 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago