Showing questions tagged: Show all questions
  • Solved
  • Archived

Copy and paste does not work in Firefox

I am having the exact same problem listed here: https://support.mozilla.org/en-US/questions/1224880 But none of the solutions there work. Of course since I did not alrea… (read more)

I am having the exact same problem listed here:

https://support.mozilla.org/en-US/questions/1224880

But none of the solutions there work.

Of course since I did not already have an account here, I was forced to create this duplicate question.

I was using Firefox fine all day, then suddenly Copy/Paste stopped working. Inside Firefox, the option for Copy still appears and can be selected, but when you Paste within Firefox or anywhere else on the system, things copied in Firefox are not available. Copying outside of Firefox works just fine. Using Firefox 62.0 (64-bit) on macOS 10.12.6

Update: And as soon as I posted this, now Copy/Paste is working, but only within Firefox; Firefox is now acting as if it has its own independent clipboard, accessible only within Firefox. This is happening everywhere within Firefox, regardless of website.

Asked by 4rs4 2 years ago

Answered by 4rs4 2 years ago

  • Solved
  • Archived

Can't get answer for Error code: SEC_ERROR_UNKNOWN_ISSUER in your FAQ

I can not log in to one site. This began just a few days ago. I CAN log in using Chrome and Edge with no problem. I have refreshed Firefox, removed all add-ons, even u… (read more)

I can not log in to one site. This began just a few days ago. I CAN log in using Chrome and Edge with no problem. I have refreshed Firefox, removed all add-ons, even uninstalled and reinstalled to no avail. This is the error message I receive today:

login.diamondresorts.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

Yesterday I saw a longer text message with lots of coding 'jiberish'.

What can I do?

Asked by Joe Goldblatt 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox don't show wifi login page

When I'm in some public places (hotels, airports, coffee shops, etc) sometimes when I connect to the wifi Firefox doesn't show the login in page. So I've got full wifi si… (read more)

When I'm in some public places (hotels, airports, coffee shops, etc) sometimes when I connect to the wifi Firefox doesn't show the login in page. So I've got full wifi signal but can't access the internet.

Note: At the same time the internet is fully working with that same wifi on my mobile phone.

Thank you...

Asked by ruidebrito 2 years ago

Answered by Shadow110 2 years ago

  • Solved
  • Archived

firefox automatically opening on startup

For several days now when I restart or shutdown my computer with firefox on, it automatically opens and goes to my previous pages on startup, how can I stop it from autom… (read more)

For several days now when I restart or shutdown my computer with firefox on, it automatically opens and goes to my previous pages on startup, how can I stop it from automatically opening, but keep my previous session when I choose open firefox? I'm using windows 10, and 62.0 Firefox, Also firefox does not show up on any lists for automatic startup

Asked by ChaosXs 2 years ago

Answered by philipp 2 years ago

  • Solved
  • Archived

Pin separate Windows 10 taskbar icons for separate simultaneous Firefox profiles

Until Firefox 62.0, I was able to pin separate taskbar icons for separate, simultaneously running Firefox profiles in Windows 10 by doing the following: 1) Add about:conf… (read more)

Until Firefox 62.0, I was able to pin separate taskbar icons for separate, simultaneously running Firefox profiles in Windows 10 by doing the following:

1) Add about:config boolean: "taskbar.grouping.useprofile" set to "true." (Described in this Mozilla bug-fix: https://bugzilla.mozilla.org/show_bug.cgi?id=577867)

2) Set target of each separate pinned icon to "C:\Program Files\Mozilla Firefox\firefox.exe" -p [user-profile-name] -no-remote

However, with the latest update these settings have no longer have the intended effect, and open instances of multiple profiles are grouped into one taskbar icon.

Is there a new way to pin separate taskbar icons for separate, simultaneously running profiles in Windows 10?

Asked by shedsan 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

How can I change the menu background color?

I'm running Firefox 62.0 on Linux. I'm using the Light theme, but the menu bar and drop down menus have suddenly changed to dark. How do I get them back to a light back… (read more)

I'm running Firefox 62.0 on Linux. I'm using the Light theme, but the menu bar and drop down menus have suddenly changed to dark. How do I get them back to a light background with black text? btw - when it changed, I couldn't read the menus because they were black text on black background. After trying a variety of themes, which didn't affect the menus, somehow they changed to black background with white text, so I can at least read them.

Asked by MaryTurk 2 years ago

Answered by MaryTurk 2 years ago

  • Solved
  • Archived

ESR 52 Updates to Wrong Version 60

Hello, Yesterday Firefox 52 ESR has updated automatically to version 60 ESR. Version 60 does not support Java. All official Portuguese government Customs and Export websi… (read more)

Hello, Yesterday Firefox 52 ESR has updated automatically to version 60 ESR. Version 60 does not support Java.

All official Portuguese government Customs and Export websites user java based forms. All updated versions have stopped working with those websites.

If I go to the ESR webpage and try to download the 52 version, the link automatically downloads the v60.

Help is appreciated.

Best Regards

Asked by K12-Blue 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Tab crashes on some websites

Hi, I have some troubles with loading of particular websites. When the page is almost loaded I've got a report about tab crash. Here is an example of such crash https://c… (read more)

Hi, I have some troubles with loading of particular websites. When the page is almost loaded I've got a report about tab crash. Here is an example of such crash https://crash-stats.mozilla.com/report/index/34a97675-d26f-4110-bdbd-a50400180916#tab-details It occurs on the loading of the following page https://plusminus-electronics-lab.timepad.ru/event/787948/ while the main page of the same website loads without the issue. Same crash I've got when trying to load https://online.sberbank.ru/CSAFront/index.do Both these pages starts process correctly. I've seen the content, while loading control has show me the page still loads. But on document loading complete the tab crashed. Both pages have multimedia content. Possibly it matters. I've tried follow the instructions here https://support.mozilla.org/ru/kb/ustranenie-problem-s-rasshireniyami-temami-i-appar without success. I've the latest firefox, disabled all the extensions, acceleration. It doesn't help. Running web browser in safe mode solves the issue. I've running Firefox on the latest Lubuntu x86 with the latest updates. Hardware: 2GB RAM with 512MB reserved for video processing, CPU Celeron 1.6 GHz, What can I do to solve the issue in the regular mode.

Asked by dmirys 2 years ago

Answered by FFus3r 2 years ago

  • Solved
  • Archived

How does one turn off 'Deceptive Site' blocking?

Every now and then, I get the 'Firefox Red Screen of Caution' about the site I'm attempting to visit. It's shown as a Deceptive Site, and I'm urged to NOT visit it. One… (read more)

Every now and then, I get the 'Firefox Red Screen of Caution' about the site I'm attempting to visit. It's shown as a Deceptive Site, and I'm urged to NOT visit it. One option open to me is to 'Ignore Warning' and proceed. This works most of the time, but occasionally even clicking that option does not allow me to bypass Firefox's well-intentioned blockade and have to use an alternative browser. How do I deal with this otherwise?

Asked by Electrojim 2 years ago

Answered by Electrojim 2 years ago

  • Solved
  • Archived

How to prevent DOWNLOADING of video (not merely prevent autoplay) in Firefox

This may sound like word games, but I'm not trying to be funny, merely specific. So I'm on a network with limited bandwidth. Therefore it's critical for me to understand… (read more)

This may sound like word games, but I'm not trying to be funny, merely specific.

So I'm on a network with limited bandwidth. Therefore it's critical for me to understand what settings I can configure (if any) that will prevent the DOWNLOAD of video and/or large images from web sites.

For example, your basic site nowadays probably uses HTML5 and may use that vs. the old-style Flash plug-ins to embed video. And yep classic HTML links with references to image files for the images.

Back in the day you could configure a browser to ignore these references and then the browser would not even attempt to fetch the referenced image or video files. I've recently started using Firefox again, and I'm trying to learn how Firefox handles this in the HTML5 era (or rather what dumb users like me are supposed to do nowadays).

I'm noticing most of the help literature is regarding disabling settings of the auto-PLAY feature. However, due to my ignorance of modern Firefox, perhaps I'm reading it wrong, but most of it seems to involve disabling plug-ins that activate after the file is downloaded, not preventing the actual download. Similar to if I'm using Microsoft Word to view a DOCX file from a web site, uninstalling Word doesn't prevent the DOCX file from downloading. What I don't want to do is cheerfully disable the video playing while my browser still happily downloads the video in the background... because my main goal is not to avoid the annoyance of autoplay, but my goal is to conserve bandwidth on my connection.

FYI I'm using the latest version of Firefox Quantum on Manjaro Linux.

Thanks for advice anyone can provide in helping bring me into the "now" of modern Firefox, or who can point me to any further help articles or instructions to help educate me about this. If I'm over-reading and disabling auto-PLAY also inherently disables the downloading of the associated media, super, but that distinction is not obvious in any of the documentation I've seen so far.

Thanks!!

Asked by FireRabbit 2 years ago

Answered by Shadow110 2 years ago

  • Solved
  • Archived

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this p

I have performed all the tasks as described in [Learn More]. I have Uninstalled my Security Software, uninstalled Firefox, performed Disk Clean up and Defrag Firefox and… (read more)

I have performed all the tasks as described in [Learn More]. I have Uninstalled my Security Software, uninstalled Firefox, performed Disk Clean up and Defrag Firefox and yet the problem persists. I prefer Firefox but if i cant resolved this I may accept my friends' recommendation and download Puffin.

Asked by 596Unit7 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

With two Gmail acct. I prefer one over the other - how to set?

On the bar I have two Gmail acct.s and prefer my newer one. When I click on it I get the older one. Then I must go to the icon picture to change to my preferred acct. Thi… (read more)

On the bar I have two Gmail acct.s and prefer my newer one. When I click on it I get the older one. Then I must go to the icon picture to change to my preferred acct. This change happened after an update this year. What needs to be done to only click successfully once?

Asked by Hungrnow 2 years ago

Answered by McCoy 2 years ago

  • Solved
  • Archived

Firefox hangs when opening a new tab or new webpage.

Firefox hangs when I open a new tab or new webpage. It's really annoying! Everytime I do the automatic updates this shit happens. I used to go to one of the articles wher… (read more)

Firefox hangs when I open a new tab or new webpage. It's really annoying!

Everytime I do the automatic updates this shit happens. I used to go to one of the articles where it gave me instructions on how to reset my preferences, but that thread has since been modified, it now says to delete my pref.js, but that doesn't fix the issue anymore.

So i'm resorting to actually making a god damn account and asking why this shit keeps happening. I uninstalled Firefox and re-installed aswell, but it saved some of my data which I kinda need (bookmarks). That doesn't help.

I know that resetting my preferences back to default every update used to fix it, but I forget how now. Thanks...

Can someone just tell me how to fix it so I can update without having to do all this shit again.

I have only one extension and that is adblockerplus. Not likely the cause as it does this aswell without.

Asked by LimeGlass 2 years ago

Answered by LimeGlass 2 years ago

  • Solved
  • Archived

How to get rid of websites opening tabs without authorisation?

Hello, In the last week, I have been getting websites opening up new tabs on my browser without my authorisation. I have tried using ad block to stop it, refreshing firef… (read more)

Hello,

In the last week, I have been getting websites opening up new tabs on my browser without my authorisation. I have tried using ad block to stop it, refreshing firefox, running malware (there was a threat which I removed), running malware ad cleaner (threats removed) but it is still doing it and driving me mad. My husband is now also getting the same problem.

Has anyone got the same problems please and how to fix it?

Thank you

Asked by SophieFrewin 2 years ago

Answered by user633449 2 years ago

  • Solved
  • Archived

Have not been able to acess Reddit for a month.

All pages just display "Sorry, we have failed you. Try refreshing!" Have tried restarting, updating, etc. unsure what the issue is or how to resolve it. Works in other br… (read more)

All pages just display "Sorry, we have failed you. Try refreshing!" Have tried restarting, updating, etc. unsure what the issue is or how to resolve it. Works in other browsers just fine.

Asked by xoferwalken 2 years ago

Answered by xoferwalken 2 years ago

  • Solved
  • Archived

Firefox won't shut down

Hi - please help! I'm running Windows 10 on a Dell Laptop. Firefox won't shut down at all and every morning it asks if I want to restore the previous session. This is … (read more)

Hi - please help! I'm running Windows 10 on a Dell Laptop. Firefox won't shut down at all and every morning it asks if I want to restore the previous session. This is causing all sorts of issues. I've followed all the advice in the troubleshooting guide (ie updating windows, stopping fast start up, and everything else in the guide - as well as deleting and reinstalling Firefox) but nothing has worked. It's driving me nuts! Any help would be appreciated.

Asked by Michele 2 years ago

Answered by Michele 2 years ago

  • Solved
  • Archived

How to update Mozilla Maintenance Service?

I am using a PC, Windows 10. I have the latest version of Firefox installed, ie V 62.0.2 (x64 en-US) from Sep 21, 2018. The Mozilla Maintenance Service (MMS) version inst… (read more)

I am using a PC, Windows 10. I have the latest version of Firefox installed, ie V 62.0.2 (x64 en-US) from Sep 21, 2018. The Mozilla Maintenance Service (MMS) version installed on my PC is V 55.0.3 from Jun 28, 2018. My review and reading of various posts on this site indicates the MMS version should be the same number as the Firefox version. How do I update MMS to 62.0.2? Thank you.

Asked by DonBoomer 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

where I can find Windows Media Player plugin for FF quantum 62.0?

Hi, I have win7pro 864) and I run "FF quantum 62.0 - 32 bit" I'm really struggling with Windows Media Player plugin for FF: I downloaded and installed the latest version… (read more)

Hi, I have win7pro 864) and I run "FF quantum 62.0 - 32 bit"

I'm really struggling with Windows Media Player plugin for FF: I downloaded and installed the latest version (1.0.0.8 is it?) but it doesn't work...

Indeed I cannot see it within the installed plugins and if I try to "install by file (np-mswmp.dll)" it gets me an error of file corruption...

I really don't know what to do anymore...Where can I download it?

thanks a lot!

Asked by mfran2002 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Lost top sites and unable to create new ones

Suddenly today when I opened Firefox, the Top Sites section on my new tab page had only blank icons. I previously had several pinned sites. I'm also unable to manually ad… (read more)

Suddenly today when I opened Firefox, the Top Sites section on my new tab page had only blank icons. I previously had several pinned sites. I'm also unable to manually add any top sites. If I try to add a new top site, and enter a name and URL, when I click the "Add" button, nothing happens. No new site is added. I have uninstalled, rebooted, and reinstalled Firefox several times with no success. I also went into about:Config and saw that for the item browser.newtabpage.pinned, the value contains all the URLs for my pinned sites. They're just not appearing on my new tab page and I'm no longer able to manually add any top sites. Also, none of the sites I visit now show up, they're all just blank icons. I'm using Firefox version 62.0.

Asked by pfconn 2 years ago

Answered by Shadow110 2 years ago