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Firefox passwords on multiple computers

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store … (read more)

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store all my passwords, I'm concerned that someone at the manufacturer could access my passwords. (The computer refused to boot, so I was not able to scrub it prior to sending it back.) My question is this: if I change the Firefox password on my home desktop, will my passwords on the returned computer be protected?

Thanks for any help!

Tom Smith Ph. [phone# removed from public]

Asked by tasmith 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cannot check "Delete cookies and site data when Firefox is closed"

Hello, Until recently, I was able to have Firefox automatically clear all my cookies at the end of a session, EXCEPT for the cookies for websites that I had specified. T… (read more)

Hello,

Until recently, I was able to have Firefox automatically clear all my cookies at the end of a session, EXCEPT for the cookies for websites that I had specified. This was possible by:

  • Checking the "Delete cookies and site data when Firefox is closed" option under `Privacy and Security > Cookies and Site Data`
  • Setting the websties that I would like to keep cookies for, under `Privacy and Security > Cookies and Site Data > Manage exceptions`

Now, I simply can no longer use this feature. If I try checking the "Delete cookies and site data when Firefox is closed" option, then quitting Firefox, it seems to insist on unchecking the box, then changing another section of my privacy settings. Namely the `Privacy and Security > History > Clear history when Firefox closes` section becomes checked, and inside, `Cookies` is marked as something to be cleared at the end of each session. This is unhelpful, because checking the box here means that any exceptions I set in the aforementioned section is not respected, and ALL cookies are deleted.

Am I doing something wrong? If there is a way to get it back to how it used to behave, that would be greatly appreciated.

Thank you!

Asked by yutanagano51 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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“Invalid Encryption Key” Popup When Connecting To My Router

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop … (read more)

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop up. I then made a new Firefox profile on the same computer and did not get the popup. So it seemed like a Firefox "refresh" would be in order. But after the refresh the problem persists.

So how do I resolve this issue?

Firefox is the latest version running on a Mac.

Asked by Rumboogy 2 years ago

Answered by Rumboogy 2 years ago

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Something is blocking WordPress preview window

When I ask WordPress to "preview in new tab," I get a File Not Found screen. (See uploaded image.) This works fine in Chrome (which I rarely use) but not in Firefox, so I… (read more)

When I ask WordPress to "preview in new tab," I get a File Not Found screen. (See uploaded image.) This works fine in Chrome (which I rarely use) but not in Firefox, so I'm thinking it might be a Firefox issue. The Tablet and Mobile previews work fine, but they don't require a new tab. I thought it might have to do with pop-ups, so I made my blog's URL an exception. That didn't help. Then I disabled the pop-up blocker altogether. That didn't help either. I've never had this problem before although I've been using both Firefox and WordPress for many years. I'm working on an old laptop (current one is kaput), but I think everything's up to date. Windows 10. Any idea what the problem might be? TIA for any help. This is driving me nuts!

Asked by SusannaMV 2 years ago

Answered by SusannaMV 2 years ago

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Firefox 112.0 logs out all tabs on exit

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Googl… (read more)

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Google Search etc.) I am logged off. In previous FF versions, my logged-in status was preserved between individual FF runs. Firefox not only logs me out of all sites, but also logs me out of the LastPass extension, which also stayed logged in in previous Firefox versions. Anyone knows what is going on? I dont want to have to relogin to all sites each time...

Asked by microworks 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Backup bookmarks and passwords

Hello, I recently updated Firefox to the latest version, and in the process lost all data. How do we backup all data, for recovery later, in case your browser update de… (read more)

Hello,

I recently updated Firefox to the latest version, and in the process lost all data.

How do we backup all data, for recovery later, in case your browser update deletes everything again?

Asked by STRINGENCE1 1 year ago

Answered by Paul 1 year ago

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Unseperate regular browsing and private browsing.

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were priv… (read more)

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were private browsing; it blended in.

In a recent update, Mozilla did something unthinkable and made private browsing an isolated instance from Firefox. This, of course, results in a purple flare in the taskbar in front of the entire world that you are private browsing.

I don't understand who thought this was a good idea. I want to know how to undo this horrible change.

See the screenshot where you can't see any information on all my open Firefox windows, except for my private browsing window.

Asked by M_Negev 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (read more)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Asked by daniil.yershow 1 year ago

Answered by cor-el 1 year ago

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"Secure Connection Failed" Persistent Error

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county li… (read more)

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county library. I'm not having trouble with other sites. The error message says

Secure Connection Failed

An error occurred during a connection to www.hendersoncountync.gov. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I turned off HTTPS-Only Mode but the problem persisted. I also tried entering this site as an exception for HTTPS-Only but that didn't help. Even after restarting the computer, Firefox continues to reset the URL to HTTPS from HTTP. My wife was able to access this website on her desktop WinX with Firefox and no problem. On my WinX desktop with Firefox I connected to https://www.hendersoncountync.gov/library instantly.

Is the HTTPS-Only Mode sticky? What am I missing?

Asked by Anan 2 years ago

Answered by Anan 2 years ago

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Cannot Login to SSA Website

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://suppo… (read more)

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Asked by Chris 1 year ago

Answered by cor-el 1 year ago

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Address Autofill is not an option

I am a UK user and have just installed and started to use Firefox on a brand new Linux Mint installation. As I am transferring from a Windows/Chrome environment, there i… (read more)

I am a UK user and have just installed and started to use Firefox on a brand new Linux Mint installation. As I am transferring from a Windows/Chrome environment, there is a lot of setting up to do. Firefox transferred most of the chrome info for me, and so I was able to get up and running with bookmarks and logins quite quickly. However, there is one problem that I can't seem to resolve.

I have been able to set up my credit card details, and these are prompted when needed, BUT, Firefox will not remember my name, email, phone or address. Thus for every form that I have to fill, I have to enter these details, again and again (and again).

I have looked at settings and see that the 'Autofill Address' option is not present (see attachment).

I have followed and implemented the fix proposed elsewhere, to update/add GB as an address format. This has not made a difference.

Can anyone please help.

Regards,

Mark

Asked by mark_holtom 11 months ago

Answered by zeroknight 11 months ago

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Not receiving subscriptions after privacy security reset

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving … (read more)

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.

Asked by Heidi 2 years ago

Answered by Heidi 2 years ago

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Buttons for Importing/Removing Certificates missing

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates. In Firefox ver… (read more)

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates.

In Firefox version 109 I noticed those buttons are missing. How can I manage now my certificates?

 Thanks for your support!,
 Vic

Asked by morlop 1 year ago

Answered by morlop 1 year ago

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password manager

firefox is not prompting the primary password login dialog box and not even providing me "saved login" Even when i tried to open password in settings so that i can manua… (read more)

firefox is not prompting the primary password login dialog box and not even providing me "saved login"

Even when i tried to open password in settings so that i can manually copy paste them, it ask me to log in first as shown in picture but when i click on login, nothing happens, it does prompt primary password login dialog box.

as shown in picture below, even if i click login, it just does not work.

p.s tried clearing cash and cookies.

Asked by Awais 10 months ago

Answered by cor-el 10 months ago

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Secure Connection Failed On One Computer, but Not Others

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, t… (read more)

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, this would be a certificate issue on the website's side, but in this case, I don't believe it is. The issue being is I can access the site using Firefox on both my phone and other computers just fine. It just appears to be my desktop having the issue.

Are there any recommendations for fixing this issue? I've attempted clearing browser history, doing fully clean installs of Firefox, other browsers, shutting off my VPN, and DNS flush.

To note: this is a SSO site for logging into Opera products - in my case GameMaker Studio 2. I was, at least, able to login a few weeks ago. I'm using Windows 11, currently fully updated as of writing this. I'm using NordVPN, but so are other systems that allow me to sign in.

https://id.gamemaker.io/account/opera_sso (redirects to auth.opera.com)

Asked by dpeterssk 9 months ago

Answered by dpeterssk 8 months ago

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cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox says I am forbidden to enter a site

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this crea… (read more)

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Asked by Cloverdavid 6 months ago

Answered by Cloverdavid 6 months ago

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trying to access Facebook error

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox t… (read more)

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox thing?

Asked by judgeraye 2 years ago

Answered by cor-el 2 years ago