Firefox Community Forum

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

firefox changed and firefox nolonger lets me get my email, bank account, fidelity account, credit card account etc -- can you help me go back to my old firefox? thank you or do I need to start using another browser?

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

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Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)

My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.

Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.

I do not get this error in Edge or Chrome in Windows.

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I think it's just crashing when doing something like clicking anywhere and NOT when doing nothing while the system is idling. Thank you for your help! Here's a link of the crash report: https://crash-stats.mozilla.org/report/index/8ba8940e-954c-4e92-9153-0313d0241001

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

So, my browser is disabled. I can open it, but if I type anything in the adress bar (the home menu with recomendations and the search tab doesn't pop up) it will process the information, but then stop and gives me a blank screen. I send an image of it. For example if I type https://www.google.com the tab will go white and I can't do anything about it. In the apliccation menu, the only thing I can do is to go into troobleshooting mode by clicking the Help tab. Everything else (except for the new tab or window tool) is disabled. I beleive it is coused by the fact I can't open any website and those tabs are links. Please write back.

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync.

HOME is my PC, and this image was screenshot on my laptop.

Additionally, the Sync for these HOME entries is not functioning properly. I tested this by opening several sites, and while Sync works well from my smartphone to my PC, it doesn't sync properly from my PC to my laptop.

Does anyone know how to solve this problem? I tried rebooting my PC, but it didn't work out.

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?