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Buffering / latency issues with streaming on Firefox 94 on Windows 10

Hello - I've been unable to stream Twitch content on Firefox 94 for the last day or so, however, the issue impacts Youtube and Vimeo live feeds as well. 1. No outages in … (read more)

Hello - I've been unable to stream Twitch content on Firefox 94 for the last day or so, however, the issue impacts Youtube and Vimeo live feeds as well.

1. No outages in my area (Twitch works fine on my phone) 2. Tried Firefox in Troubleshoot mode (which disables all extensions) Twitch still broke. 3. Tried Incognito and Troubleshoot mode, Twitch still broke. 4. Cleared cookies and cache, plus Incognito and Troubleshoot mode, Twitch still broke. 5. Tried a different browser, Twitch works fine on Edge 6. I tried all of the above using a 4G Hotspot instead of my fibre connection, same issue

I’ve done some side by side testing of Edge and Firefox today, streaming the same content on each at the same time. Twitch runs fine on Edge. Twitch loads on Firefox and the chat looks fine. The chat arrives simultaneously on Edge and Firefox, it’s just the audio and video won’t play on Firefox. The audio and video don’t work on the ads either.

Watching a Youtube game stream side by side on both Edge and Firefox gives a slightly different result. Again, the chat feed is almost simultaneous, maybe a fraction faster on Firefox. However, while the audio and video run fine on both Edge and Firefox, there is a 15 second lag on Firefox. Both are playing full 1080 video.

So there is a definite issue with how Firefox is buffering audio/video content. The 15 second delay between the audio video stream and the chat I am seeing today with Youtube is what I was experiencing on Twitch over the weekend. I noticed it on streams that include a chat window on the video. I wasn’t overly concerned about the latency issue, as long as I had audio and video. Both of those stopped working for Twitch on Firefox yesterday. It could be that Twitch has slightly richer content than Youtube and that’s why Twitch isn’t working at all on Firefox?

OK, so I’ve installed the Twitch app for Windows and done some side by side testing with that. Interestingly, the app has a couple of seconds latency over Edge but it works fine. I shall use the app for now but would prefer to use Firefox if the buffering/streaming issues can be resolved.

Asked by mark.nzl 1 year ago

Answered by mark.nzl 1 year ago

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Firefox freezes at random times

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, e… (read more)

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, etc. None of the freezes happened during start up, but the showed up at various times some within 10 minutes of browsing time. some after 3 hours of browsing.

Asked by synepho 1 year ago

Answered by Amelia 1 year ago

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Porn emails

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since th… (read more)

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since they change their email address each day. Can't Mozilla in some way block them ? I could change my email address but so many friends and business have it.

Asked by Olivia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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manually arranging extensions on the toolbar

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for examp… (read more)

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for example, Grammarly and Evernote are both green and I sometimes click on one when I want the other. I would also like to have the one I use most at the far right of the toolbar.

Asked by k8neville 1 year ago

Answered by mwwagoner 1 year ago

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How Do I Access Old Passwords After Resetting Account Password

My old computer had issues and I could't fix it, so I got a new laptop after some time. When tried to login to Firefox, I couldn't remember my account password. So I used… (read more)

My old computer had issues and I could't fix it, so I got a new laptop after some time. When tried to login to Firefox, I couldn't remember my account password. So I used the password reset option to reset password.

Now I don't have access to my old saved passwords which I saved in my old computer.

I have the hard disk of the old/ damaged computer, so I'm looking for a way to copy/ restore my logins/ passwords saved from the old computer hard disk to my new laptop.

Both computers are Windows 10. Any help?

Asked by Azubiky 1 year ago

Answered by Azubiky 1 year ago

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Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (read more)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 1 year ago

Answered by cor-el 1 year ago

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specific date in History

Hi, I would like the history from a specific date: 22/08/2020 (AEST). I can see the "most recent history" but there is no date attached. Could I please have a time stampe… (read more)

Hi,

I would like the history from a specific date: 22/08/2020 (AEST).

I can see the "most recent history" but there is no date attached.

Could I please have a time stamped list all the websites that I visited on the 22nd to the 23rd of August, 2020?

Kind regards, Kade

Asked by encinoman1 1 year ago

Answered by FredMcD 1 year ago

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google docs on firefox

I want to use Google Docs dictation in Firefox, and I think it can be done, but the standard hotkey (Ctrl-Shift-S in Chrome) doesn't work. Is there another hotkey in Fire… (read more)

I want to use Google Docs dictation in Firefox, and I think it can be done, but the standard hotkey (Ctrl-Shift-S in Chrome) doesn't work. Is there another hotkey in Firefox, or can I remap one? I'm using the Microsoft dictation saddle in Firefox and it's screwing up constantly. thx/KC

Asked by panterazero 1 year ago

Answered by jonzn4SUSE 1 year ago

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Enable pop-up for site with multiple pages/servers - wildcards or regex?

I've found a number of sites that have numerous pages or servers that I can't enable the pop-up to work properly. For example the site will have: https://www5.site.com ht… (read more)

I've found a number of sites that have numerous pages or servers that I can't enable the pop-up to work properly.

For example the site will have:

https://www5.site.com https://www.site.com https://www3.site.com

I can't tell which site will be pushing the pop-up so setting the above into the "enable pop-up" still doesn't allow the pop-up to happen.

I don't want to blanket enable all sites but rather use a regex or some wildcards to allow *.site.com to push pop-ups.

I've tried to use wildcards but the dialog box gives an error that I've entered an invalid website address.

How can I use wildcards to allow pop-ups from websites with multiple pages?

Thanks.

Asked by pneukom 1 year ago

Answered by cor-el 1 year ago

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Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 1 year ago

Answered by K_E_BETSCH 1 year ago

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I think its called the Title bar is missing

I did a refresh (94.0.1) of Firefox. My main title bar is gone. The bar with the title File, etc. How do I get it back. I have 3 rows now, one that shows what web site… (read more)

I did a refresh (94.0.1) of Firefox. My main title bar is gone. The bar with the title File, etc. How do I get it back.

I have 3 rows now, one that shows what web site I am looking at, one that you can type in a web site, which also has a search box, one that shows often used web sites Any help would be appreciated.

Thanks, Steve

Asked by Steve 770 1 year ago

Answered by FredMcD 1 year ago

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Firefox displays regular fonts in bold in some cases

I noticed that Firefox renders regular fonts in bold on some websites. Uploading screenshots to this thread doesn't seem to work which is why I'm linking them instead. He… (read more)

I noticed that Firefox renders regular fonts in bold on some websites.

Uploading screenshots to this thread doesn't seem to work which is why I'm linking them instead. Here you can see a comparison of the search results page of Ecosia in Firefox and Chrome: https://tr.canto.global/direct/image/beu725ieo946fcaqpdfb8chh6m/OqxmN6JWDMGDkEj98IsrfaG_zsM/original?content-type=image%2Fpng&name=Firefox+using+bold+fonts.png

And here are my Firefox fonts settings: https://tr.canto.global/direct/image/lkpqv9oujh4mf7lgq7hhq7vk4m/qO2xuYdMbC02aLGVRCD3n73FMKA/original?content-type=image%2Fpng&name=Firefox+fonts+settings.png

I'm also having the same issue with the support ticket system Freshdesk.

Anyone knows how to fix this?

Thanks!

Asked by Feuerfox 1 year ago

Answered by Feuerfox 1 year ago

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google pop ups have been disabled through firefox it worked yesterday however; today doesn't work and I can't print from google email account

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyd… (read more)

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyday?

Asked by nrvg27 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Multiple Sites Blocked with "SEC_ERROR_REVOKED_CERTIFICATE", but work fine with Google Chrome

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust… (read more)

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust them. One example is http://www.wumb.org, a public radio station. I found nothing in Firefox Help to bypass this security flag and go to the page.

If there is a work-around, please make it show up when searching for SEC_ERROR_REVOKED_CERTIFICATE in Firefox Help. If there is no work-around, please add one. Otherwise, Firefox, my favorite browser, will quickly get a bad reputation.

Thanks,

Eliot Mayer Belmont, MA, USA

Asked by Eliot Mayer 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Fonts have an issue with being too thin and hard to read.

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webp… (read more)

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webpages as some have more bolded fonts, but it is more than one site.

I have scoured these forums trying to locate an answer, but for some reason the fonts are still so thin and unreadable. I have even erased all existence of firefox from my computer and reinstalled, but the issue still remains.

Please help me.

Asked by sauerbrendan 1 year ago

Answered by FredMcD 1 year ago

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Windows invisble when I open Firefox (Mac)

I keep a few windows open normally - each window has a number of tabs. Every time I close firefox, whether it's to restart my mac or just to quit and re-open the applicat… (read more)

I keep a few windows open normally - each window has a number of tabs.

Every time I close firefox, whether it's to restart my mac or just to quit and re-open the application, every window opens up but I cannot see it. When I click the firefox icon in my dock, it shows the list of windows, but when I select one, nothing comes up on my screen.

The workaround I have found is to select the window and then go to the menubar and select VIEW > Enter Full Screen. This then maximizes the previously invisible window. I can then minimize the window and adjust the size as I prefer.

Why is this happening? This has been going on for about a year, through various Mac OS updates as well as Firefox updates.

Asked by danielcmetz 1 year ago

Answered by FredMcD 1 year ago

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Arrow, PgUp and PgDn keys to navigate on web page

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up t… (read more)

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Asked by w.burnham 1 year ago

Answered by cor-el 1 year ago

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Web page does not display correctly

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. … (read more)

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. I am using my win 10 x64 Pro laptop and installed the latest Win 10 x64 Firefox. The website address is nzherald.co.nz Please advise as I did not have this problem with other browsers. Regards - RG

Asked by ganguli.r 1 year ago

Answered by ganguli.r 1 year ago

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firefox input lag

When typing it comes behind al lot. It happens in input fieds, when typing in the adress bar. I also get lag when scrolling. I have tried all the thinks i can find. I hav… (read more)

When typing it comes behind al lot. It happens in input fieds, when typing in the adress bar. I also get lag when scrolling. I have tried all the thinks i can find. I have used troubleshooting mode, disables the addons i use (its just dark reader and uBlock orign). I also dont see a high CPU usage or RAM usage. I have disabled and enabled hardware acceleration, smooth scrolling and autoscrolling. Next to that i have also reinstall firefox. Today i also tried to make an new profile. Still got the same problem. It has not crashed yet so i couldn't find crash logs or something the kind. I have dual boot and on windows and don't have this problem there.

If you need some system information or other information, ill provide.

Asked by Jarne 1 year ago

Answered by jonzn4SUSE 1 year ago