Firefox Support Forum

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Hello!

It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings and forums, but cannot seem to find an answer? If you can direct me at it, would be great!

Thank you!

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the info page back by right clicking the padlock icon, clicking the arrow, then clicking more info but that is a real PITA. How do I get the link back on page right click. I am 100% sure that this was not done intentionally. That would be very silly and absurd to do.

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0

Firefox Releases

Updating using the Help > About function does not show any available updates. Can someone please explain what is going on? Thanks.

Hello everyone, i need help.

The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i proceed with that to reactivate that tool again?

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be:

WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creation on this system.

I'm on Ubuntu 21.04 (X, not wayland) with an nvidia graphics card. The "share data" below seems comprehensive, but let me know if any other info will help.

On a certain webpage the behaviour of CRTL + left click vs. right click -> open in new tab is deviating. I've tried it with turned of addons and in different versions of firefox. (It is annoying because it overrides the current tab and i have to restart the listing of podcasts)

https://www.mdr.de (for example check out the podcast episodes here https://www.mdr.de/nachrichten/podcast/kekule-corona/index.html ) CTRL + left click = mostly opens in the same tab right click menu = works fine

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captions still readable.

Doing the following didn't fix: Restart Firefox. Update Nvidia Drivers (updated yesterday to 466.11, didn't resolve). Disable every add-on and setting default theme. Disable Hardware Acceleration from settings.

THIS temporarily fixed: Entering Firefox Troubleshoot mode.

So I assume the problem is in advanced settings. There are TONS of settings there. Any ideas? I 'd rather not go through a Firefox Refresh losing all site permissions/fine tuning for cookie settings/blocked content for every site made in years. I'm on Firefox 88, Windows 10 64bit ver. 2004, GeForce 950M, Core i7-4720HQ, 16GB RAM.

I put "again" in the title since another question about this is marked as solved for Firefox 68/69. Needless to say, I tried everything from that discussion (such as switching gfx.webrender.all), to no avail for the present issue.

My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only temporary solutions. I'll state them here for simplicity:

a) The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). Paste in "*{scrollbar-color:auto!important; scrollbar-width:auto!important;}"

This worked but then some scroll bars were extremely thick, and even showed while watching YouTube videos.

b) Clearing the startup cache.

Again, this did seem to work, but only temporarily. I removed the file from step a) and it remained fine until a day or two later.

~

Firefox Version 88.0 (64-bit), Windows 10 v10.0.19041 Using screen extension with HDMI. Problem happens on both screens. Pages that this occurs on seem to be random, increasing over time. The page I'm writing this question on included. Thanks for reading and helping.

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

The import of the logins and passwords does not work on new Firefox 88.0.1. I've switched to new PC and I installed the same Firefox 88.0.1 as on old PC. I tried several times to sync old PC and new PC without success.

I exported logins to a file on old PC and I enabled import from the .CSV files on new PC. That does not work neither as I got almost all imports errors. I attached the print-screen.

On new PC even when I enter manually login and password on page the password is never saved. It looks like Lockwise is completely busted. Please let me know when could you fix this critical error ?

How to edit the HTML-code of a local stored file been displayed in a tab of mozilla Firefox?

In Opera 12.16 in context menu an menu exists for that. Could not give more details on that because the system admins forbid to use that outdated software a few days ago. In the settings of Opera I font an Option to replace the built in editor with my favorite Notepad++.exe.

In that context menu on line below or above a meneu entry allowed to call the W3C.org Verifyer of the HTML-source code.

This few simple things allowed me to edit some HTML and CSS files to create HTML pages on my notebook and copying them on a server in local network made a simply knowledge sharing project up and running.

Since I am lo longer allowed to use Opera 12.16 I am searching for a similar solution within the mozilla Firefox. version 88. While looking at and searching in the list containing over 1200 add-ons I have fount W3C Validator but till now no solution for the editing task.

Please help

Best regards

Stephan Weber

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox but right in Chrome too. Same with Google Earth in the browser. My IP location is correct and shows I'm in AZ. It's seems to be a Firefox issue. I've turned location off and back on. Cleared cookies. I'm at a loss.

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed.

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is no ability to switch tabs or cancel the context menu. The image itself never saves to disk. I have reformatted and installed Firefox several times fresh out of the box and it still has this behavior. Running Firefox from the console and having Firefox freeze gives no indication or error or message about what is going on. I would say this happens 1 out of 20 images saved. I can easily reproduce this behavior, even though it is inconsistent.

screenshot option is missing since WIN 10 20H2 update yesterday

Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween