Firefox Support Forum

Yesterday "Other bookmarks" folder appeared into my Bookmark Toolbar, I don't know how. It looks like it's inside Bookmark Toolbar Items because if I customize the Firefox interface and I remove the Bookmark Toolbar Items, the Other bookmarks folder disappears as well.

Do you have any idea how it happened (to prevent it to happen again), and how to get rid of it without losing all bookmarks? I can't drag it, and if I right click on it, the items "Cut", "Delete", and "Properties" on the context menu are greyed out.

Attached screenshots are in Italian, but they are quite self-explanatory about the issue.

I find that images generally show on webpages such as the front page of a news site. However, when I click into a specific article, the image which is usually near the start of an article in a lot of cases does not show (so it's not a "always never shown" situation); it's as if it's been removed from the webpage syntax i.e. there's no white space section showing something is missing. One example (of many I could include!) is https://www.nzherald.co.nz/nz/phonics-revolution-the-new-sound-of-reading-in-the-nations-schools/7A5UVZ55NAOJEQACLKELCNEU6U/ I verified there are images there by restarting Firefox with Add-ons disabled (which starts Firefox in Safe Mode), and also by opening in another browser. So I went thru and disabled *all* add-ons and restarted Firefox. Images still don't show! These missing images only show when I run Firefox in Safe Mode.

In the back of my mind, there is/used-to-be an option to limit the size of images on a page(?) but I can't find any option now. I have also refreshed Firefox (a number of times; including a total de-install, reboot, re-install) but the problem remains. .. What am I missing? I'd like to be able to see these images.

Thanks.

YouTube preview thumbnail images not showing in Firefox. This is a new problem that started roughly 12 hours ago. See attached screen shot. In Chrome everything is normal. See attachment.

My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (grayed out) and even when I attempt to to restore bookmarks from an earlier date it does not correct the issue.

I have restarted the computer.

I have restored bookmarks after deleting them all.

I have attempted to backup bookmarks (before trying to remove them) and no matter what that folder won't budge from the right side of my bookmark menu. I can make it disappear by turning off bookmark menu but that's not useful to me. (Did you know that when you back up bookmarks - firefox puts them into a json extension! Try to restore that file - it's NOT even an option! Rather the options are import from this browser or that one - that's another issue all together so let's set it aside for another time.)

I am totally frustrated because I am almost 100% certain that this done by me in my speedy way, trying to drag a bookmark to the folder rather than hitting the star and putting it in the appropriate folder.

The only thing I haven't done is uninstall this firefox and reinstall it. I am a bit scared to do that. I have been a firefox user early on. How do I save these bookmarks without creating the same issue again? I don't want to go through the entire ordeal only to find out something is corrupted in my profile. What then.

Ideas would be help me a great deal. Please be patient. I am used to doing things on my own but I can follow directions. The only problem I have is that pesky file that won't be dragged, or deleted, or moved in any fashion. Is there a bookmark cloud on mozilla where I can just reinstall my bookmarks, passwords and add-ons without a lot of hassle? I sincerely have done all I know how to do.

Thanks for your help.

On 84.0.2 on OSx.

Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another browser into Lockwise prompts a request to set a primary password first. Attempting to set a primary password (which is currently not set), yields the error message "Unable to change primary password."

I belong to a teacher's union and the state website is suddenly blocked in all my browsers. I am clueless as to how to fix this. It makes no sense to me as I changed nothing except to update Firefox browser and Windows. See the site is not blocked anywhere in the options. Message I get is: "Access closed Site psea.org is blocked, because it belongs to blocked categories: Parked Domains If you think that site should not be blocked please send a message to network administrator

Can anyone help me?

Hi all, Can somebody Please tell me how to Turn Off the New Print Dialogue in version 84 ((82 ??)) Please? I only want to use the normal System Dialogue to print , and not have to keep clicking that option in the new one please. Thanks in advance, David

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Hi there,

I'm building my first website. When I log in (jam-works.org/wp-admin) the very right end of the top bar in the 'dashboard' menu shows a blank, empty box where my avatar or pic or Gravatar or whatever should be ("1of2" below). The profile section from which to change this displays that same blank square with a link: "You can change your profile picture on Gravatar".

Which I've done. When I open jam-works.org/wp-admin with another browser, it displays the picture ("2of2" below), but I really don't want to use other browsers. I tried Firefox 'Options', 'Privacy & Security' and 'clear data', rebooted but no luck.

Can someone please help? I'm older than technology, so please type slowly so I can understand. Seriously. I just found out that an "Ethernet" isn't a thing to catch the Ether Bunny with, sooooo, yeah - please kinda spell it out for me if you can.

Thanks!

My default search engine is Wikipedia. I cannot reset it from preferences -> search. There were two posts just like mine back in 2013. The solutions to those posts (2 links) have expired.

When I try to print from one website only (www.si.com), I get a phantom page at the top overlaying part of the web page I want to print. It is there on every printed page of that website only. It does not happen on chrome, nor on any other website with Firefox. See attached example. I am running Windows 7 64 bit professional and FIrefox 84.0.2

Windows 7 Pro, Firefox, current, 84.0.2.

I've tried logging out and back in, I've cleared ALL history, cache, cookies, etc. I've tried restarting Firefox, no help. Gmail, Voice and contacts all show fine. This was working fine last night, less than 12 hours ago. System was shut down last night, and booted this morning, and this problem has occurred. Logged in via Chrome and calendar shows fine, so it's likely some probem with firefox. Hate to reset firefox and have to load all my extensions again.

Here are the extensions/Add-ons I have loaded. But bear in mind these were loaded last night, and have been loaded for many months at least, with no problems. AND, other Google site, gmail,voice, contacts all work fine.

Adblock Plus Bitwarden Don't Fuck with Paste Facebook Container Flash and Video Download Gmail reverse conversation Google Analytics Opt-out Google Analytics Opt-out Add-on (by Google) HTTPS Everywhere IDM: Youtube to MP3 Javascript Switcher Lastpass Open With Print Edit WE SingleFile

Below pic is what I see. Blue bar at top scrolls left to right continuously.

I've tried the Firefox reset/refresh option, exact same issue.

I'm even willing at this point to uninstall Firefox and reinstall from scratch, but how do I ensure ALL Firefox system modifications, etc. ARE removed?

HELP!

Thanks.

As you can see in attached GIFs, bookmarks in superior bookmark bar can be moved easily just as should be, but in additional bookmark field they can't be moved at all. I try to move them, but there is no "insert here" line appearing, and after I release my left mouse button it somehow opens the bookmark the cursor was on at the release moment. No matter fullscreen or windowed mode. I have custom "animated Codama" theme and some add-ons like "Midnight Lizard" and "uBlock", but disabling any of them doesn't help. Any ideas?

I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters thin. This occurs, for example, on the mozilla.org website and when FF is displaying a PDF.

I have "allow pages to choose their own fonts" checked, and I am not using hardware acceleration.

I went into the developer console and turned off the Mozilla-supplied font for a support webpage, and it then used something like a Times New Roman, but it was uniform in letter thickness.

I have attached screen snips.

If I display the same page using Chrome, the font looks great, so I don't know exactly what the problem is, but it's clearly a FF problem.

Notice in Chrome that the word "garbled" is in bold, and it does not appear in bold in either of the FF font examples.

I'm running Firefox 84.0.2 and Dashlane 6.2051.2. Each time I exit and launch Firefox I must re-enter my Dashlane Master Password. Checking the box to "Keep Me Logged In for 14 Days" is not working. I have the same problem with both the new Web based Dashlane extension and the older Desktop Windows based extension. I do not have this problem with Microsoft Edge or Internet Explorer. Not sure if this is a Dashlane or Firefox problem....

Looking for any help or advice,

I only use 2 addons in firefox, they are Bitdefender Wallet and Adblock and since the last Firefox update I cannot get either working. I can install adblock, it will work until the browser is closed, next time I open the browser it will be disabled with no option to re enable it and no explanation as to why it was disabled. I have tried a few addons as a test and after the browser is closed all will be automatically disabled. With Bitdefender wallet trying to install the extension results in an error of the download is corrupt.

I have used Firefox for years with both of these options and no errors. To try and fix I have reinstalled both Firefox and Bitdefender but the issue remains the same.

Current Firefox build is at 84.0.2

Any advise would be brilliant as I really do not want to resort to Chrome (which is working perfectly).

Many thanks.

When closing the last tab, instead of closing, Firefox restores a tab from a previous session. This session history can also get queued, so if I have closed Firefox with a tab open on more than one occasion, it will restore that many times. Once closing this restored tab, it does appear to remove it from the old session 'queue'.

When I close the last tab, it should _never_ restore an old tab. I'm fine with an about:blank or something similar (closing the browser is preferred), but of all the actions to restore a session, closing the last tab is wildly unexpected.

In the past, putting a subject in the Firefox search box and choosing the ebay search engine opened ebay and passed the subject to the ebay search. This ebay page automatically came up with the ebay search results.

Not now. Putting a subject in the search box and choosing the ebay search engine opens ebay, but then stops.

My other search engines, Google, Wikepedia, Amazon, work as before and go direct to the search results.

Any advice on how to get the Firefox>ebay>search links to work as before?

Thank you