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Can't drag URL from address bar to desktop

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/crea… (read more)

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

Asked by JA 2 years ago

Answered by FredMcD 2 years ago

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how to remove "visit" suggestions from urlbar

Earlier it was removed using style in userChrome.css file - " #PopupAutoCompleteRichResult richlistitem:first-of-type[actiontype="visiturl"] ", after update to 78.3 esr… (read more)

Earlier it was removed using style in userChrome.css file - " #PopupAutoCompleteRichResult richlistitem:first-of-type[actiontype="visiturl"] ", after update to 78.3 esr version this isn't working. I tried with deleted /home/.mozila folder (new profile) and with menu home ->top sites and search suggestions switched off (and also with and without userChrome.css file) so this is isn't the case. Thanks for help.

Asked by glasswalker 1 year ago

Answered by cor-el 1 year ago

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getting my open tabs and browser history from time machine backup after computer shut down (restore previous session not available currently)

Greetings: My computer was shutdown and restarted by a colleague and I seem to have lost my browsing history and all the open tabs from my last session are not retrievabl… (read more)

Greetings: My computer was shutdown and restarted by a colleague and I seem to have lost my browsing history and all the open tabs from my last session are not retrievable — restore previous session is not available / appears grey'd out. I am on a macbook pro running Big Sur and I do have a time machine backup of that last session — can I get back those open tabs and browser history from my time machine? Can I do it a la carte or do I need to wipe my whole computer and restore from there? Thanks in advance for your thoughts, Sam

Asked by samanime 1 year ago

Answered by cor-el 1 year ago

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can't open my chase.com or constant contact accounts since new update. All other sites fine.

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Ch… (read more)

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Chrome. I read that this is a known issue with the update. I don't understand the fixes. I just need things to work!

I have a mac with a free Avaast app running. Not aware of any firewalls.

Error says: "The connection has timed out" in both cases.

Asked by jlevant 2 years ago

Answered by jlevant 2 years ago

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Videos not loading on reddit.

I have firefox 82.0.3 and videos on reddit are not loading, well embeded youtube ones are, just not the ones hosted by reddit I believe. The screen just stays blank. I t… (read more)

I have firefox 82.0.3 and videos on reddit are not loading, well embeded youtube ones are, just not the ones hosted by reddit I believe. The screen just stays blank. I tried this from old.reddit.com as well as www.reddit.com. before anyone says its a setting or an extension, I was doing a clean install of ubuntu and loaded firefox. no extensions, just the default settings. I installed brave browser and it works in brave just fine.

I also have linux mint with firefox 77.0.1 on another computer and it works fine (and that computer has a bunch of extentions as well as a bunch of privacy tweaks in the about:config (the ones listed on privacytools.io)

I also loaded firefox in safe mode and deleted the prefs.js file. none of that worked. I also changed the preference to load play video play audio. didnt work. It seems also gyfycat videos load too.

any suggestions?

Asked by fixbikes 1 year ago

Answered by cor-el 1 year ago

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How can you disable image smoothing if firefox?

Whenever I zoom into images in Firefox (example), the image smoothing makes them look blurry, especially on low resolution images. Is there any way to disable image smoot… (read more)

Whenever I zoom into images in Firefox (example), the image smoothing makes them look blurry, especially on low resolution images. Is there any way to disable image smoothing of Firefox?

Asked by Super Scooper 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox uses system High Contrast text color for websites

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system back… (read more)

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system background. However, many webpages on the internet have light backgrounds, so when Firefox uses this color, I can't read the text. I already have Options>Language and Appearance>Colors>Override the colors specified by the page set to "Never." This also occurs in a brand new profile with 0 extensions or addons in Safe Mode. I just want Firefox to display webpages "normally", i.e. with black text, without regard to the current system colors.

To reproduce: - Turn on High Contrast - Visit a site such as http://hyperphysics.phy-astr.gsu.edu/hbase/ppois.html - Change system High Contrast text color to any color you wish - Notice that the text on the page also changes to the same color, even with the setting on "Never"

Is there any way I can get Firefox to ignore the system's text color settings? Chrome renders the webpage just fine with black text.

Asked by pentaerythritol.pentanitrate.is 2 years ago

Answered by cor-el 2 years ago

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Bookmark Folders Can't Be Deleted

Hi. I'm trying to organise my bookmarks, and whilst I am able to add, move and remove bookmarks themselves, I can't do anything about folders, even duplicates. Deleting i… (read more)

Hi. I'm trying to organise my bookmarks, and whilst I am able to add, move and remove bookmarks themselves, I can't do anything about folders, even duplicates. Deleting in Firefox's GUI does nothing, and if I try to use a bookmark managing extension, it doesn't work either. What's going on?

I've been digging around in my system for a corresponding .txt file or whatever to manually edit, but it seems it's all on Mozilla's servers, or the file is in some obscure format I can't easily edit. Is this something to do with Firefox Sync?

Asked by A. Wallace 1 year ago

Answered by FredMcD 1 year ago

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Bookmarks gone after upgrading my MacBook to BigSur

Hello! After various problems with my MacBook I had to delete everything from my hard drive. After installing BigSur 11.2.3 and restoring things from my TimeMachine backu… (read more)

Hello! After various problems with my MacBook I had to delete everything from my hard drive. After installing BigSur 11.2.3 and restoring things from my TimeMachine backup all my Firefox bookmarks got lost. I understood how I can restore them but I don't know what file to look for in the TimeMachine backup that should contain my bookmarks... I would also like to restore my passwords if possible. Anyone can help?

Asked by veronika.md 1 year ago

Answered by cor-el 1 year ago

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cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 2 years ago

Answered by FredMcD 2 years ago

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Google Search Results page displays in a margin wider than my PC's widescreen display

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the s… (read more)

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the search box, and appear not all the time but at certain (more common/famous) topics and persons. when that happens, despite the fact that I have the browser at full screen open, the wide screen monitor appears too small to the google website, which is unusual.

This manifests itself in the form of a horizontal bar at the bottom of Firefox browser's tab that I'm supposed to slide in order to see the edges on the right side. This never happened in dozens of years of use of this browser. It started happening in recent weeks. I initially thought it would go away but it hasn't. Even tho by now I have gone out of my way to open a new profile. This problem persists even when I have all addons disabled. Concurrently when I open other browsers google.com shows no horizontal bars.

I am aware that this problem can be mitigated if I reduce the Firfox's zoom down to 90%. However I don't consider this a solution on a small laptop (1366 X 676).

Asked by jerriy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't add search engine to Firefox (Windows)

Hi, other than the default search engines, I tried adding some more to Firefox in the options. The method I did this was, say I need to add Yandex search engine, I went t… (read more)

Hi, other than the default search engines, I tried adding some more to Firefox in the options. The method I did this was, say I need to add Yandex search engine, I went to yandex.com https://yandex.com and clicked the three dots and the address bar and selected "add search engine" but when i go to options>search, the engines i added are in the drop down list (1), but not in the grid table (2)where you can add a keyword or remove the engine.

Is there a way to fix this?

Asked by tyeberg73 1 year ago

Answered by Standard8 1 year ago

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The printer control page on my local network is blocked because of certificate error.

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's li… (read more)

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's literally RIGHT NEXT TO MY COMPUTER! No path to the public internet is involved! How can I make this an exception (i.e. a "trusted site") to the certificate error blocking routine? I don't want to drop certificate checking for OUTSIDE web pages, just the one that controls my printer (the same IP address is accessible for printing and scanning, but not for editing my printer's options).

The frame for the printer's home page displays but with no data, and no data is displayed when anything is clicked. I've tried to add a screen shot but it doesn't upload.

Asked by Allan and Gayle Richardson 2 years ago

Answered by Wesley Branton 2 years ago

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Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 2 years ago

Answered by Col 2 years ago

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Widevine CDM stopped working on Firefox ESR after June 1st, 2021 upgrade.

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest. My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Si… (read more)

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest.

My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Since then I have not been able to access Amazon Prime. The error says:

Your web browser is missing a digital rights component.

In your web browser’s address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video’s page and try watching the video. If the video doesn’t play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video’s page, and then try watching the video.

The suggestions get me no where. It is already on "Always Activate" and newer updates are available.

I tried uninstalling and reinstalling a early version, but this does not work either. I get a message at the top saying that "Firefox is installing components needed to plate the audio or video on this page. Please try again later." "Later" is apparently never.

Has any else had this issue? Any suggestions would be appreciated.

Asked by michaelvcooper1 1 year ago

Answered by bvandyk 1 year ago

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No VPN icon shown in Firefox although I signed in.

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thin… (read more)

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thing? I went to SETTINGS and it looks like it is turned on but there should be a HELP topic for this damn thing without drilling down for over 2,000 help topics! If I cannot know 100% that it is ON and working... then I'll get my money back. I don't have TIME to fool around with BULLSHIT! Be clear. Be comprehensive. Be succinct!

Asked by dklidia 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Why am I running Firefox ESR?

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recal… (read more)

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

Asked by 777bb 1 year ago

Answered by AliceWyman 1 year ago

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browser warning: potential security risk ahead - ssl_error_bad_cert_domain

the situation: we publish an internal wiki website in our intranet. the delivering server provides a certificate issued by our own microsoft active directory pki (root-in… (read more)

the situation: we publish an internal wiki website in our intranet. the delivering server provides a certificate issued by our own microsoft active directory pki (root-intermediate-servercert). firefox is configured by gpos in order to use windows cert store, where root and intermediate are installed. but nevertheless firefox drops an error message ssl_bad_cert_domain and i do not see why. in chrome or chromium based edge everything is fine. no ssl warnings. as you can see in the attached screenshot the cert includes various san fields for different host names, which includes two ip addresses (anonymized).

any advice what do to is mostly appreciated.

thanks a lot peter

Asked by El Viejo 1 year ago

Answered by El Viejo 1 year ago

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Accidentally removed the bookmark star button from address bar- how do I get it back?

[[This old answer|https://support.mozilla.org/en-US/questions/1219521]] describes on how to get it back .. though for me there is no "Add to Address Bar" button. Using F… (read more)

[[This old answer|https://support.mozilla.org/en-US/questions/1219521]] describes on how to get it back .. though for me there is no "Add to Address Bar" button.

Using Firefox 78.9.0esr (64-bit) (Default firefox from debian bullseye)

Asked by alexander.schwinn 1 year ago

Answered by cor-el 1 year ago