Firefox Support Forum

I leave my Windows 10 laptop on all the time, on power, and I know I close Firefox down when I am finished with it. I have no screensaver, and simply have a blank screen timeout set. Yet, every morning when I hit a key or move my mouse, Firefox is already open to some website I've never heard of, let alone visited. one example is this: https://com.com/results?q=pureleisurefun

It is acting as if I had done a search for this, which I know I didn't. I have looked in the forum, but haven't seen any solution to this issue, which is more annoying than anything else. I use Norton360 and is all up to date, and nothing shows up with regards to this. I also previously got rid of the "Recent Highlights", but this still persists.

I'm using YouTube from a Mac with OS Mojave version 10.14, Firefox version 63.0.1. YouTube videos just aren't showing up for me, either on the YouTube site or embedded. This is true:

- for multiple videos;

- after deleting YouTube's cookies from my browser;

- whether I'm signed into YouTube or not;

- whether I disable AdBlock (and my other handful of extensions) or not;

- whether I started Firefox in Safe Mode or not.

I've attached a couple of screenshots of what YouTube looks like for me. Most of the time it loads correctly, but the video just doesn't appear. Sometimes (e.g. after disabling all add-ons and refreshing) it loads the other, whiter, even less interactive option. Oh! And it works fine in Safari on the same device.

Help would be much appreciated please!

I used Firefox for years before becoming frustrated with it, went to Chrome but now I want to come back. However Firefox is not keeping usernames and passwords for commonly accessed websites. Chrome does do this. I have doubled checked the settings in Firefox. Thanks!

Movie trailers will not auto-play after the 30 second intro ad.

After the ad the video remains blank.

This problem also exists when Firefox is restarted in safe mode.

Works fine when using other browsers such as Chrome or Edge!

Please look into this!

I'm seeing a really weird issue - https://rs2018.raffworks.com/ - on Firefox PC only, after opening a couple of the items up, the scrollbar completely stops working. Sometimes one item, sometimes three or four. But then bang! the scrollbar just locks up completely and it's impossible to scroll the page.

Has anyone experienced anything like this? Firefox on macOS is fine.

My computer is kaput. Does Firefox store my saved passwords and favorites online somewhere so that I can recoved from off of the old drive? I am running Windows 10, 64 bit if that helps. Sorry, I'm such a NEWBIE! Thanks for your help. bernie

Whenever I am typing in a text field, words are marked incorrect when they are not. Right-clicking on the text field and choosing "Language" shows the selected language is "English (Philippines)" instead of my preferred "English (Australia)". Once I change it to en-AU then the words are shown as being spelled correctly, however I am always having to change this as en-PH seems to have somehow become the default.

I would like to remove the en-PH dictionary entirely (seeing as there is apparently no way to make Firefox default to en-AU) but I cannot work out how to do this.

In my Firefox installation folder (/usr/lib/firefox) I can only find files for en-US and the en-GB language pack. In my own profile folder I have the en-AU add-on, but that is all. about:addons only shows the en-GB pack and en-AU dictionary, with en-PH nowhere to be seen. Searching my profile folder and the Firefox installation folder for *.dic or *.aff reveals no files at all.

Where is the en-PH dictionary coming from, and how can I remove it? I've attached screenshots of everything I can find that's language-based.

Many thanks for any help you can provide!

When trying to load my personal Nextcloud instance, I receive the error in the title. I have tested the site every way I can think of, but the site's security is fine. The site loads fine in Chrome and on the Android version of Firefox. When using chrome://pippki/content/exceptionDialog.xul , I received the error "This site attempts to identify itself with invalid information." Only problem is, after looking through the cert, I can't find anything that's invalid. I have attached everything I can think of that's relevant.

I have tried a new profile (same error), Safe Mode (same error), disabling security.ssl.enable_ocsp_stapling in about:config, disabling my antimalware (Windows Defender), and refreshing Firefox. I don't know what else I can do to try and fix this.

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't start Firefox; it crashes on start-up every time. I'm on a Mac, OS 10.12.6 (Sierra). I'm not especially techy but I have tried safe-start and a clean start with no success. Did submit crash reports, the last one about 10 minutes ago (Crash ID: bp-18a0ccaa-1f9e-4478-ada4-3ea8d0181109). If someone could help, that would be great. I am really fed up with Safari :(. Thanks in advance.

Safari does. I've read a bunch of the articles about fixing problems, but feel I'm just going round 'n' round in circles. No. Clearing cache and cookies does *not* fix the problem. What have I not looked at? What am I doing wrong? Can you tell that I'm really really frustrated? Yup

Lately (possibly since updating MacOS to Mojave, not sure), certain websites such as maps.google.com reliably cause a tab to hang indefinitely (with the grey rotating circle). This then causes other tabs to hang or not load properly until I restart Firefox, and I'm unable to quit Firefox normally, I have to force quit. I have no issues in Safe Mode, but I've tried refreshing Firefox, removing all add-ons and themes, disabling hardware acceleration, and the problem still occurs when not in safe mode. I'd really appreciate any help I can get with this, it's not only frustrating but is impairing my ability to do my job.

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or file) is in use somewhere else, which it is not.

I.m looking for an addon for my bookmarks. In the new bookmarks there is no room for remarks, so I find an addon that give me my old remarks back on the bookmark part. I send you a picture of my bookmarks without this addon.

Can you please give me the name of this addon so I can read my old remarks again.

Hello, I am running the latest version of FF. I have multiple Ebay accounts. Is it possible to run each account in a separate tab? Currently it seems when I launch a new tab, the same account pops up that is in the other tab. I see incognito, but that opens a new browser for each account. Would prefer to have one browser open, with multiple tabs.

Thank you, JR

Hello,

after being in use for a while Firefox refuses to load a new tab and stops displaying the content of previous loaded tabs. Instead everything is white with a spinning circle in the center. A quick view on htop reveals that Firefox uses 100% of _one_ kernel while the other 15 watch doing nothing.

I'm running Firefox on x86_64 Linux 4.19.1-arch1-1-ARCH.

Currently are the following addons in use: uBlock, uMatrix, Cookie AutoDelete, Decentraleyes, Header Editor, HTTPS Everywhere, Neat URL, Skip Redirect, WebApi Manager

I'm glad for any help. :)

https://buy.guildwars2.com/store?Action=html&Locale=ru_RU&SiteID=gw2&cid=104%3A5%3A%3A%3A%3AGlobal%3A289%3A%3A%3A&pbPage=pathoffire&themeID=4785548100

https://buy.guildwars2.com/store?Action=html&Env=BASE&Locale=ru_RU&SiteID=gw2&cid=104%3A5%3A%3A%3A%3AGlobal%3A40%3A%3A%3A&pbPage=heartofthorns&themeID=4785548000

not correct information is displayed , it infuriates me!

I have a Macbook Pro and I don't have this problem when browsing on Safari. Firefox requires that I save documents or pages of websites instead of letting me just look at the page. I tried to upload the screenshot, but the gear is just spinning in the uploaded images box, so I don't know if it will send

Hi. I rebooted the computer, and the Firefox suddenly stopped (1) save and show history (2) save bookmarks icons (3) google autocomplete (4) save new bookmarks. So the address field does not complete anything at all. The history window is always empty, and does not show even the currently opened tabs. Tried to reopen the Firefox, or open in safe mode - does not help. Thank you.

I have been getting random tab or complete Firefox crashes lately and it seems to be getting worse over the last few days. I haven't added anything or made any major change to my pc in the past week, so I have no idea what could be causing these issues. Here are the 5 most recent reports:

bp-37f052c1-0fb4-46a1-9016-4c3f00181106 2018-11-06 17:15 bp-8086d29d-cbc7-404e-af5c-2769e0181106 2018-11-06 17:14 bp-4157a089-f87d-4daa-9857-4da8a0181106 2018-11-06 17:10 bp-682eaf9f-9fca-4a4a-9d99-e7e940181106 2018-11-06 16:10 bp-33e7a8ff-63bd-4804-9927-924990181106 2018-11-05 21:24

I have been to preferences and said I want google.com several times. I've deleted all other search engines, but every time I ask for a search it puts it into searchencrypt, which is worthless. I am frustrated enough to switch to Safari even though I prefer Firefox. Help!