Hi everyone! Right now, I am having a VERY pesky problem when trying to access my account on RuneScape. I have this problem on EVERY browser I've tried to access it with … (read more)
Hi everyone! Right now, I am having a VERY pesky problem when trying to access my account on RuneScape. I have this problem on EVERY browser I've tried to access it with including: Firefox, Opera, Chrome, and Microsoft Edge. Every time I try to do so or even try to access the login page, I am shown this error message:
Secure Connection Failed
The connection to the server was reset while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Report this error ▼
Reporting the address and certificate information for www.runescape.com will help us identify and block malicious sites. Thanks for helping create a safer web!
Automatically report errors in the future
So of course, I ran a Google Search and found several suggestions, none of which have solved my problem. They were...
1: Trying to use about:config to change the settings on some of the SSL-related security strings on there. This did nothing.
2: Trying to temporarily shut off my Avast anti-virus program and then logging into the RuneScape website and uninstall Java. I haven't reinstalled it yet, however, this also did nothing.
3: Trying to allow Firefox, Opera, Chrome, and Microsoft Edge through my Firewall did nothing. The only browser I didn't use to try logging into the RuneScape website was Internet Explorer.
4: Following the steps in this video on YouTube: https://www.youtube.com/watch?v=Xnf8UjlXBJU did nothing.
5: Trying to add secure.runescape.com as an allowed certificate also did nothing. -_-
After having tried every one of the above steps, I am completely stumped. All I haven't really tried was checking for and installing Windows updates, checking to see if the problem is being caused by one of my Firefox or other browser extensions-A theory I highly doubt-And reinstalling the latest version of Java. Apart from trying all this, I am essentially locked out of being able to log into the RuneScape website and feel as though I am stranded on an Earth with no moon. I have even tried providing a screenshot of the pesky, super-annoying error message as an additional clarification/visual of the error I keep receiving. Unfortunately, the screenshot won't finish uploading, so here it is via Photobucket:
Please help! I'm reaching the end of my rope over this urgent matter! o.o