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Getting error message: Sync encountered an error while syncing: Failed to connect to the server. Sync will automatically . . .

This has been happening since the last update. Currently on v38.0.1 for desktop PC. I do not see this message when using an Android tablet, and bookmarks and passwords … (read more)

This has been happening since the last update. Currently on v38.0.1 for desktop PC. I do not see this message when using an Android tablet, and bookmarks and passwords appear to be synched.

The message then offers the Preference button. When I click the button, the message disappears. Will reappear when accessing a new tab.

Thanks for help on this.

Asked by Gotadimple 5 years ago

Answered by Gotadimple 5 years ago

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Firefox freezes when trying to load https://www.google.com/maps

As soon as the page starts to load up it freezes. If multiple tabs are open they also freeze. It has been happening for about the last 7 days. Currently using version 38.… (read more)

As soon as the page starts to load up it freezes. If multiple tabs are open they also freeze. It has been happening for about the last 7 days. Currently using version 38.0.1

Asked by dremwolf 5 years ago

Answered by FredMcD 5 years ago

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Unable to send email

My Yahoo email was working fine until a week ago. Now every email I try to send or reply to I get a message " Unable to send.message. If you are sending a link, try addin… (read more)

My Yahoo email was working fine until a week ago. Now every email I try to send or reply to I get a message " Unable to send.message. If you are sending a link, try adding some text to it. This helps us to fight spam" This happens even when I'm not sending a link!

I try adding more and more text, no results. My email is fine in Explorer and Chrome. Spent time with Yahoo support, diagnostics, they say not their problem.

Cleared the cache, no results.

Asked by garyket 5 years ago

Answered by guigs 5 years ago

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firefox crashes on launch (mac OS 10.10.3)

Have reinstalled Firefox numerous times after trying everything i could think of to make it work: - Completely uninstalled and reinstalled - Safe boot (crashes the same a… (read more)

Have reinstalled Firefox numerous times after trying everything i could think of to make it work: - Completely uninstalled and reinstalled - Safe boot (crashes the same as normal launch) - Installed and launched under another user profile, both normal and safe boot

Each time, same result : complete crash and launch of the bug reporter

Asked by kerguio 5 years ago

Answered by FredMcD 5 years ago

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Can't Copy and Paste, Can't Click "Help" Menu

Firefox was just updated to 37.0.2, however, this problem existed before the update. When I try to "copy and paste" from one webpage to another, I'm able to right click … (read more)

Firefox was just updated to 37.0.2, however, this problem existed before the update. When I try to "copy and paste" from one webpage to another, I'm able to right click and "copy" but when I try to "paste" to another page, I get a menu that says "Save Page As," "Select menu," etc., but no "paste."

I also cannot click on the "Help" button at the top of Firefox. All of the other buttons work, except this one. The only way I can get it to work is open "Customize," then close it, and the "Help" menu then works.

Anyone have any idea how to correct these problems? Thanks for the replies!

Asked by BlackSheepNY 5 years ago

Answered by cor-el 5 years ago

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How do I remove the Web bar that installed with update of Firefox?

When I updated Firefox with 38.0.1, it installed a HUGE Web Bar at the top of the page with arrows that take me to weird pages, home takes me to something called Trovi, a… (read more)

When I updated Firefox with 38.0.1, it installed a HUGE Web Bar at the top of the page with arrows that take me to weird pages, home takes me to something called Trovi, a drop down arrow with all browsers installed, a huge search the web bar, an icon for facebook, a music sign icon and arrow that takes me to You Tube. This is above the original web bar with file, edit, view, history, bookmarks, tools and help on it. How do I remove this? When I right click it says Web Bar and when I click on about it says Web Bar Media, Version 2.0 Build 5435.23818 (11/18/2014) and when I click on End User Agreement, I get a warning from McAfee as a dangerous site!!! What is going on?

Asked by ShariB44 5 years ago

Answered by jscher2000 5 years ago

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Firefox 38.0.1 crashes when opening gmail

As of today, after firefox grabbed the 38.0.1 update, it always crashes when I open up gmail. Presumably this is on the GoogleTalkPlugin. Independently of this, firefox a… (read more)

As of today, after firefox grabbed the 38.0.1 update, it always crashes when I open up gmail. Presumably this is on the GoogleTalkPlugin. Independently of this, firefox also always crashes when trying to play any Vimeo video or SoundCloud audio. This has been going on since 37.x; I have been using firefox in a crippled mode by just avoiding webpages that have Vimeo or SoundCloud embedded (although that itself is an annoyance). With gmail unusable though, I am dead in the water.

Here are the last couple of crash report ids: bp-578d7064-e126-4413-8e9f-82d3a2150519 05/19/2015 11:08 AM bp-66d56b45-c6db-4b97-a1d5-a28832150429 04/29/2015 11:24 AM

Starting firefox in safe mode causes the same crash. Last few log lines in the console are:

(firefox:27889): GStreamer-CRITICAL **: gst_plugin_feature_get_name: assertion `GST_IS_PLUGIN_FEATURE (feature)' failed [NPAPI 27954] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-l64_bld-000000000000/build/ipc/glue/MessageChannel.cpp, line 1584 [NPAPI 27954] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-l64_bld-000000000000/build/ipc/glue/MessageChannel.cpp, line 1584

Please let me know if you need more information.

Asked by qsource 5 years ago

Answered by cor-el 5 years ago

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I have updated FF to 38.0.1 and now I have now I have no bookmarks, browsing history or addons. How can I get EVERYTHING back??

I was browsing while updating my software and addons, everything was good. I downloaded the FF 38.0.1 update from Mozilla and restarted FF and then everything was gone. M… (read more)

I was browsing while updating my software and addons, everything was good.

I downloaded the FF 38.0.1 update from Mozilla and restarted FF and then everything was gone.

My Bookmarks, history, addons and passwords, all missing. I can sign into google and reinstall my addons, but how do I restore bookmarks and my browsing history?

Thank you guys in advance for your help.

Asked by Beretta296 5 years ago

Answered by Scribe 5 years ago

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How do I know if I am on esr?

The about dialog shows "38.0.1" before it was always something like "3x.x.xesr" (if I remember correct). So how can I check that I am still on the esr branch? Thanks … (read more)

The about dialog shows "38.0.1" before it was always something like "3x.x.xesr" (if I remember correct). So how can I check that I am still on the esr branch?

Thanks

Asked by redsofa 5 years ago

Answered by redsofa 5 years ago

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new update of 38.0.1 makes the browser to operate very slowly

hi , After the upgradtion of firefox to 38.0.1 today the browser responding very slowly. In case of typing , it takes 3-4 seconds of delay in displaying them on the bro… (read more)

hi ,

After the upgradtion of firefox to 38.0.1 today the browser responding very slowly. In case of typing , it takes 3-4 seconds of delay in displaying them on the browser.

Please have a look into this problem and fix the issue. looking forward to yoru support. thanking you, chandra mohan.

Asked by firefoxusex 5 years ago

Answered by mrbunnylamakins 5 years ago

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How can I get back search box in a new tab? When I open a new tab it's only show the address bar.

When I click + to open a new tab,that tab only shows the address bar, no search box! This problem creates suddenly. Before, this problem, when I opened a new tab it shows… (read more)

When I click + to open a new tab,that tab only shows the address bar, no search box! This problem creates suddenly. Before, this problem, when I opened a new tab it shows address bar and google search box. Now, the address bar of new tab page worked as both search box and address bar.

I have followed about:config process and it's worked. But, when I start my computer after few hours again I see that problem! What can I do? Please tell me.

I have attached an image for your understanding.

Asked by Sharminmz 5 years ago

Answered by John99 5 years ago

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Firefox login w/ email.

I've changed my email addresses. When i come to Firefox to update that change in my email for sync login there's no option to be found. I created a new account using my… (read more)

I've changed my email addresses. When i come to Firefox to update that change in my email for sync login there's no option to be found. I created a new account using my correct e-mail and now I can't find how to bring over all my sync data. Simply put, I want to update my email from my original sync login. If that's not an option (which baffles me) than I need to transfer all sync data to my new email sync login.

Asked by smdavis913 5 years ago

Answered by guigs 5 years ago

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The option to clear cached history is disabled, how to enable?

I am not able to clear the cached History in Firefox. When I click on Clear History I get a message that it has been disabled. How do I get it to allow me to clear my c… (read more)

I am not able to clear the cached History in Firefox. When I click on Clear History I get a message that it has been disabled. How do I get it to allow me to clear my cache again?

Asked by marianna.eros 5 years ago

Answered by marianna.eros 5 years ago

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Hii, Can we lock a network preferance in firefox 38.01 or higher version, if then how?

I want global config file of firefox which control all the available vesion of my firefox and it also lock my network preferance so that no other user can make changes in… (read more)

I want global config file of firefox which control all the available vesion of my firefox and it also lock my network preferance so that no other user can make changes in it.

Thanks in advance Shilpa

Asked by shilpa123 5 years ago

Answered by philipp 5 years ago

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Gmail log in just keeps refreshing password page

FF 38.0.1, when try to sign into gmail the password page just keeps reloading, same user/pass works 100% in safari. OSX 10.9.5 worked 100% till a few days ago, believe it… (read more)

FF 38.0.1, when try to sign into gmail the password page just keeps reloading, same user/pass works 100% in safari. OSX 10.9.5

worked 100% till a few days ago, believe it was last update then, if I remember correctly I set security from low to med.

Asked by ooptec 5 years ago

Answered by cor-el 5 years ago

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google search does not work on Windows 7

running Firefox 38.0.1 on a Windows 7 machine. When I start google search, nothing shows up below the top search bar (with the white magnifying glass on the right). That … (read more)

running Firefox 38.0.1 on a Windows 7 machine. When I start google search, nothing shows up below the top search bar (with the white magnifying glass on the right). That space is all white.

Asked by FoxyDude 5 years ago

Answered by FoxyDude 5 years ago