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firefox 5 is not recognized by websites

Since upgrading to 5.0, many websites tell me my browser is not up to date (for example, if I try to sign up for Google +, it says my browser needs to be upgraded...same … (read more)

Since upgrading to 5.0, many websites tell me my browser is not up to date (for example, if I try to sign up for Google +, it says my browser needs to be upgraded...same with some pages on FaceBook). This is keeping me from using some websites and quite annoying.

Not sure if it's related, but ever since I did upgrade, if I click on options on one of my add-ons, nothing happens except it renders the browser frozen and I can't click on anything without having to force close it and restart the browser.

Asked by Anita 9 years ago

Answered by the-edmeister 9 years ago

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My Firefox doesn't recognize it being upgraded. It still thinks that its version is 3.5 even though I've been updating and upgrading it regularly, and now have v9.0.1. installed. Why does this happen?

I've tried everything possible to sort this out myself. Nothing helps. Installing, reinstalling, upgrading... (even disabling all the add-ons) ...my Firefox still believe… (read more)

I've tried everything possible to sort this out myself. Nothing helps. Installing, reinstalling, upgrading... (even disabling all the add-ons) ...my Firefox still believes that it hasn't been updated since v 3.5.5 (even though in About Firefox the version states to be 9.0.1). Here is the picture evidence of the problem: Picture showing Firefox version in Help menu as opposed to version recognised here

Please help, this is a major issue for me. I really like Firefox and I'd hate to be forced to install some other browser. Thanks for any help solving this issue.

Asked by Queen of Black Hearts 9 years ago

Answered by ideato 9 years ago

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after numerous updates, certain sites, including Mozilla, keep telling me that i am not using the most current version of firefox. please help.

Upon visiting pandora.com recently, it asked me to update to the most current browser. i have done so numerous times and that site (pandora) and your site, continue to te… (read more)

Upon visiting pandora.com recently, it asked me to update to the most current browser. i have done so numerous times and that site (pandora) and your site, continue to tell me that i am not using the most current version of firefox. i don't understand. am i missing something simple? please help.

Asked by gormitt26 9 years ago

Answered by Hasan 9 years ago

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When I click the "submit feedback" option I get told to upgrade to the verison of firefox I already have.

Hi. I wish to submit feedback, so I click "help" then "Submit feedback". I get directed to a page: Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll… (read more)

Hi. I wish to submit feedback, so I click "help" then "Submit feedback".

I get directed to a page:

Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version.

To do that, simply go to our download page and install/update to the latest version of Firefox!

But:

Firefox 4.0.1 Firefox is up to date

I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

Asked by Dorsai 9 years ago

Answered by the-edmeister 9 years ago

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Why do some features think I'm running an old version of Firefox (like 3.5) since I upgraded to the new version 7.0.1?

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running ve… (read more)

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running version 3.5. I have downloaded and installed v7 several times now, but it doesn't help.

Asked by doyle.dunn 9 years ago

Answered by the-edmeister 9 years ago

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What's the best way to upgrade from FF 3.6.23 to FF 7.0.1?

I'm running Windows XP Home SP3. When I check for updates, I'm offered FF 5, not FF7. If I DL and run FF 7.0.1, will I be given the option NOT to overwrite my existing… (read more)

I'm running Windows XP Home SP3. When I check for updates, I'm offered FF 5, not FF7. If I DL and run FF 7.0.1, will I be given the option NOT to overwrite my existing FF 3.6.23? Thanks. Bender

Asked by Bender1995 9 years ago

Answered by rbillings 9 years ago

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Firefox is not recognising that its upgraded to firefox 4

Upgraded to firefox 4 and tried to add some persona's but firefox tells me im still on 3.5 and therefore cant add them, check about firefox info and defo on firefox 4, cl… (read more)

Upgraded to firefox 4 and tried to add some persona's but firefox tells me im still on 3.5 and therefore cant add them, check about firefox info and defo on firefox 4, cleared cache etc, shut down laptop and rebooted but still the same.

Asked by flamingpink0 9 years ago

Answered by TonyE 9 years ago