Showing questions tagged: Show all questions
  • Solved
  • Archived

Since downloading Firefox 15.0.1 I cannot access www.google.com or use the Google searchbar built into the browser (the site is not blocked).

I am on a Mac and since downloading the newest version of Firefox, I have been unable to access www.google.com or use the Google searchbar built into the browser. The sit… (read more)

I am on a Mac and since downloading the newest version of Firefox, I have been unable to access www.google.com or use the Google searchbar built into the browser. The site is not blocked and I am not running any third party programs that would inhibit my ability to access the site. I can access Google.com using Safari, and other search engines work in the Firefox searchbar (Bing and Yahoo). If this problem isn't fixed I'm just going to switch back to Safari -not being able to use Google or Gmail is just too big a deal. Clearing my cache didn't help.

Asked by Sinisterniik 9 years ago

Answered by jscher2000 9 years ago

  • Solved
  • Archived

How to delete duplicate bookmarks?

I have a lot of duplicate bookmarks in Firefox and the number keeps on adding on. There are few answers regarding this on Support pages but none of them work. Neither the… (read more)

I have a lot of duplicate bookmarks in Firefox and the number keeps on adding on. There are few answers regarding this on Support pages but none of them work. Neither the add-ons mentioned there(sad such trivial and basic things need add-ons) .

As there's no good way to sync Chrome and Firefox bookmarks I often end up manually importing in either browser from the other and after that I end up having tones of duplicates. I can deal with this in Chrome but have not figured out how to do this in Firefox. I think Sync ought to handle this.

Anyway, any quick solution regarding this? Preferably without an add-on (sigh!! one more thing to slow down the browser).

Asked by amar 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

Firefox won't load certain websites, so I need to install an earlier version.

I've used the public forums on those websites to get support, and most people say that installing Firefox 14.01 will fix the problem. Where can I go to install Firefox 14… (read more)

I've used the public forums on those websites to get support, and most people say that installing Firefox 14.01 will fix the problem. Where can I go to install Firefox 14.01? I'd prefer installing it here, on Mozilla.org, rather than going to a less reliable site.

Asked by captaintmar 8 years ago

Answered by captaintmar 8 years ago

  • Solved
  • Archived

Mozilla 15.0.1 gets stuck. You click on links and nothing happens. No wheels spinning, nothing. I open Firefox in a new window, the same thing. I can fix it onl

Mozilla 15.0.1 gets stuck. You click on links and nothing happens. No wheels spinning, nothing. I open Firefox in a new window, the same thing. I can fix it only by start… (read more)

Mozilla 15.0.1 gets stuck. You click on links and nothing happens. No wheels spinning, nothing. I open Firefox in a new window, the same thing. I can fix it only by starting task manager and closing all Firefox windows. [When I launch Internet Explorer, it has no problems.] Thanks for your help!

Asked by hurons 9 years ago

Answered by cor-el 9 years ago

  • Solved
  • Archived

How do I get rid of Blekko? Nothing suggested on here works

It seems to have installed with either AdAware Free of something else from CNet. None of the remedies suggested in other posts have worked, and neither does the Search Re… (read more)

It seems to have installed with either AdAware Free of something else from CNet. None of the remedies suggested in other posts have worked, and neither does the Search Reset AddOn!

Asked by bignick47 9 years ago

Answered by cor-el 9 years ago

  • Solved
  • Archived

Firefox crashing despite creation of new profile

Firefox crashes multiple times hourly as I am working / browsing. Have tried to review other solutions already posted, including updating / disabling add-ons, reinstalli… (read more)

Firefox crashes multiple times hourly as I am working / browsing. Have tried to review other solutions already posted, including updating / disabling add-ons, reinstalling firefox, and creating a new session, followed by new profile. Seems to occur more frequently with google websites - have removed that as my homepage, but when playing pandora, it definitely goes down, as well as when using google maps. There appear to be random times on other sites where it will crash as well. I have submitted a number of crash reports, but it doesn't give me the opportunity each time - will frequently just close without giving me the crash dialogue. Help! Thanks!

Asked by Abhi_MD 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

ALL email hyperlinks in yahoo mail do nothing, but they ALL work fine in any other browser?

If I drag and drop or copy and paste a URL into a new yahoo email, it is not active it does not hyperlink. Does this in Firefox 15.0.1. If I use Internet Explorer the dra… (read more)

If I drag and drop or copy and paste a URL into a new yahoo email, it is not active it does not hyperlink. Does this in Firefox 15.0.1. If I use Internet Explorer the dragging and dropping or copy and paste it works fine. I have made some alterations to about:config and these have not worked either. So before I do anymore guessing, I thought it best I ask.

Asked by ziggyzag 8 years ago

Answered by jscher2000 8 years ago

  • Solved
  • Archived

Secure Connection Failed

An error occurred during a connection to login.live.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) The page you are tryi… (read more)

An error occurred during a connection to login.live.com.

Peer's certificate has an invalid signature.

(Error code: sec_error_bad_signature)

 The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
 Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Asked by Renad26 9 years ago

Answered by cor-el 9 years ago

  • Solved
  • Archived

Finding a persona

I recently had to reinstall Firefox, and I'm trying to find the persona I had on it (I can't remember the name unfortunately). It looks similar to the Dark Light persona,… (read more)

I recently had to reinstall Firefox, and I'm trying to find the persona I had on it (I can't remember the name unfortunately). It looks similar to the Dark Light persona, but it also changed the menu colors to be dark as well. Does anyone know this persona?

Asked by pherrick 9 years ago

Answered by user633449 9 years ago

  • Solved
  • Archived

i want firefox to log off sites automatically when i close firefox. it used to do that.

Previously, Mozilla Firefox would log off for me automatically when I closed Firefox. For example, if I were logged onto Yahoo, it would log off for me when I shut down F… (read more)

Previously, Mozilla Firefox would log off for me automatically when I closed Firefox. For example, if I were logged onto Yahoo, it would log off for me when I shut down Firefox.

After the latest update that feature disappeared.

I'd like to have it back. How to?

Asked by Lindyadam 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

18.02 unstable on fresh install, 15.01 works fine

Win xp sp3 with FF 18.02. Takes 2-3 attempts to start up. Spurious crashes in normal use. Hangs on resuming from standby and hibernation. Safe mode seems to work BUT disa… (read more)

Win xp sp3 with FF 18.02. Takes 2-3 attempts to start up. Spurious crashes in normal use. Hangs on resuming from standby and hibernation. Safe mode seems to work BUT disabling all add-ons manually does nothing to solve the problem. Renaming folders in application data and local settings/application data, uninstall and fresh install does nothing to solve it. FF 15.01 reinstall with all the old add-ons and folders works fine.

Any clues? Obviously I'm not accepting updates for some time!

I don't think the additional info sent with this will help you as this is sent from 15.01!

Asked by phinde 8 years ago

Answered by user633449 8 years ago

  • Solved
  • Archived

I have a thick grey bar that has suddenly appeared at the top of my viewing screen below the navigation bar. it has a symbol that looks like the add-on tool

The symbol in the middle of the bar is a box with an arrow in it and two small round cylinders on top. If I right click on the bar and inspect element it returns object#S… (read more)

The symbol in the middle of the bar is a box with an arrow in it and two small round cylinders on top.

If I right click on the bar and inspect element it returns object#SCB_Bar Then if I copy inner HTML element it gives me this info.

 <param value="false" name="menu">
<param value="always" name="allowScriptAccess">
<param value="transparent" name="wmode">
<param value="url=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fquestions%2Fnew%2Fdesktop%2Fd6%2Fform%3Fsearch%3DI%2Bhave%2Ba%2Bthick%2Bgrey%2Bbar%2Bthat%2Bhas%2Bsuddenly%2Bappeared%2Bat%2Bthe%2Btop%2Bof%2Bmy%2Bviewing%2Bscreen%2Bbelow%2Bthe%2Bnavigation%2Bbar.%2B%2Bit%2Bhas%2Ba%2Bsymbol%2Bthat%2Blooks%2Blike%2Bthe%2Badd-on%2Btool%26step%3Daaq-question&amp;ua=Mozilla%2F5.0%20(Windows%20NT%206.1%3B%20WOW64%3B%20rv%3A15.0)%20Gecko%2F20100101%20Firefox%2F15.0.1&amp;ip=63.149.229.226&amp;guid=193f3437-a657-4e4b-921d-2e9cb155b066&amp;title=Ask%20a%20Question%20%7C%20Mozilla%20Support" name="flashvars">

Asked by jim92618 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

when downloading files by internet download manager sometimes shows the file name of downloaded video as videoplayback instead of the original file name

when downloading video files by the ( internet download manager) most of times the file name downloaded as ( video playback ) instead of actuly name of the files please l… (read more)

when downloading video files by the ( internet download manager) most of times the file name downloaded as ( video playback ) instead of actuly name of the files please let me know how to solve such problems?

Asked by mahfouth 9 years ago

Answered by Swarnava Sengupta 9 years ago

  • Solved
  • Archived

My AT&T Yahoo email gives me an error message saying that my screen resolution is too low, but it is at 1600 x 900. This only happens in Firefox, not in IE.

When I try to use Firefox to access my ATT.NET account I get an error message about my screen resolution being to low to support the site.My resolution is not low its at … (read more)

When I try to use Firefox to access my ATT.NET account I get an error message about my screen resolution being to low to support the site.My resolution is not low its at the highest available. I also use IE9 and do not have this problem. I am running Windows 7 and Firefox 15.0.1. This has been an ongoing problem. I am using a Toshiba laptop 15.6 screen with 4GB RAM. I see other complaints about this specific problem but have yet to find a solution. Thanks for your help.

Asked by cmcateer2 9 years ago

Answered by cor-el 9 years ago

  • Solved
  • Archived

How do I get a helper.exe file that works so I can uninstall Firefox?

I am trying to uninstall Firefox. The Uninstall function in the Control Panel does nothing. The helper.exe file in the Firefox Uninstall folder does nothing, even when … (read more)

I am trying to uninstall Firefox. The Uninstall function in the Control Panel does nothing. The helper.exe file in the Firefox Uninstall folder does nothing, even when I "run as administrator".

Asked by stancollins 9 years ago

Answered by Marc Sances 9 years ago

  • Solved
  • Archived

how to download youtube videos with downallthem add on as there are so many downloadables

When i use downthem all, there are numerous jpeg, watch, containing the downloadale link in the youtube pages appear. How to download audio and video of the selected link… (read more)

When i use downthem all, there are numerous jpeg, watch, containing the downloadale link in the youtube pages appear. How to download audio and video of the selected link using this add on. It seems to be a good add on but i think there is little said about how to download audio and video.

Asked by jraju 9 years ago

Answered by the-edmeister 9 years ago

  • Solved
  • Archived

netscape.security.PrivilegeManager.enablePrivilege("UniversalXPConnect") does not works anymore afer ff15.0.1 update ?

since ff 15.0.1 update ( today) netscape.security.PrivilegeManager.enablePrivilege("UniversalXPConnect") does not ask for the privilege anymore ... Is the xpcom interfac… (read more)

since ff 15.0.1 update ( today) netscape.security.PrivilegeManager.enablePrivilege("UniversalXPConnect") does not ask for the privilege anymore ... Is the xpcom interface outdated ?

Asked by heribert 9 years ago

Answered by HolyMan 9 years ago