Firefox Community Forum

I use Firefox on a PC to access Facebook (website, not app). This week the Messenger/Chat feature stopped working. I click the icon and it opens but nothing appears in the box, it just hangs. There is an option to open in its own window, but that also is blank - no past messages, no contact names, no ability to start new message. When I log onto Facebook in Edge, Messenger works fine in Facebook.

I've tried everything I found on the internet for this issue - updated and refreshed Firefox, cleared history/cache/cookies/site data, uninstalled and reinstalled Messenger, refreshed Facebook to initial settings, used Firefox in troubleshooting mode, reset everything, turned off browser, turned off my computer, used shift key to reload tab - nothing has worked. There are some instructions about stuck cookies, but I didn't understand them so I didn't try that one thing. I've gone into every menu I can find to try to figure out this issue, which isn't the end of the world, but I would appreciate some other ideas for what is suddenly causing this. Because now I have to redo all of my settings and preferences and logins and the problem still isn't fixed.

The site you were looking for couldn't be found. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. If you just signed up, we're still likely creating your account. Did you add this domain to your install? Did you point DNS to the correct IP address or CNAME? If you've completed the steps above, or need more help, please contact us and we can help get your site up and running in no time.

Past experience. With just a few tabs open there was a "+" button at the right hand end of the tab bar for a new tab. When the number of tabs got too many (in my case 18) the "+" button was JOINED by a ">" button to be able to see tabs off the right hand end of the toolbar, but still use the new tab button.

Post update to the current version of Firefox, at the point the ">" button appears it is REPLACING the "+" button.

I know there are workarounds, but my "rut" is to use the "+" to get a new tab.

Is there any way of getting it back?

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvidia GTX980TI. Apart from Firefox the system runs stable. When doing research, or just browsing text based sites, firefox is also very stable, but on some sites like twitch, youtube, or idle games like "Antimatter Dimensions" (ivark.github.io) the browser (or page) crashes regularly. It also happens in Troubleshoot mode, also after a clean re-install (including deleting /.mozilla in /home) and since various versions over the last couple of month. The latest crash report ID is bp-67ed2673-4ed2-452b-bc63-dc1060230831. I know I'm running a niche system, but I really like my setup and apart from those crashes it's amazing, so I hope you can help and point me in the right direction as to what could cause the crashes. Thanks for your time. KR, rehajel

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on a new macOS Ventura machine, the arrow keys are interpreted by Firefox even though they shouldn't be; at the least corresponding box in "Settings" is unchecked.

How can toggle this behavior off?

Thank you, David Romano

It would be great to be able to add a 'friendly name' to cards stored. I have personal, joint account and business cards saved, it can get a little confusing.

Thanks

Noreen

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Hi. I have problem with firefox account addon. I acidenty remove it from the addon menu(that one on the right up corner in firefox) and i can't find it in addons setings. how can i add it again to addon menu?

Using Firefox today I tried to search for various things using https://oceanhero.today/search.. I got this error message:

"Sorry, there was an error when rendering your search. We were notified and will try to resolve this issue as soon as possible."

But the search engine - which I've been using on Firefox for a long time without any problems - works fine on Bing.

Is there a remedy? Many thanks for any advice.

firefox is not prompting the primary password login dialog box and not even providing me "saved login"

Even when i tried to open password in settings so that i can manually copy paste them, it ask me to log in first as shown in picture but when i click on login, nothing happens, it does prompt primary password login dialog box.

as shown in picture below, even if i click login, it just does not work.

p.s tried clearing cash and cookies.

Dear help team,

First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe.

I recently got a new Macbook. I've installed Firefox to it (my primary browser) and want to sync Firefox to it. I have Firefox on my iMac and my iPhone. However, my password is from 2014 and I can't seem to remember it no matter how many times I try. If I choose a new password, it gives me a warning that I will lose my account information, including my bookmarks, add-ons, history, etc. I really don't want to lose that info! I have spent a long time personalizing my Firefox.

Pleeeease tell me there's some other way to sync Firefox to my new laptop (when I can't remember my super old password).

Thanks in advance for your help! Best, Jason

I was having trouble switching and logging out of Twitter so I thought I could just clear site cookies to make it work, but I weirdly discovered "about:preferences -> Manage Data -> Remove Selected / Remove All Shown" has no effect. i.e. after clearing, when I open up manage data again, they are still there. I did not try "Clear Data" above it because I was afraid of clearing out all my logins.

I reinstalled my computer several weeks ago and current profile was directly copied from my last machine, so this might be a possible cause? Could someone be so kind to help me get remove cookies and hopefully twitter back to work? Thank you in advance.

This has been asked here before but I've tried EVERYTHING that was offered that time, none worked.

I've used Firefox since the start, and before, I used Netscape in the 90s. I'm ready to move to another browser forever if I can't fix this. Can anyone help please?

Only thing that worked was dumb workaround of changing my Home URL from https://www.google.com (which takes about 60 seconds to do a search) to https://www.google.com/search?q=BipTunia

The second works. (Was the last search I'd done, it worked, so I used it. Works fast if I delete the word it puts in the search field, do my new search and hit Enter)

I'm on Win 10, latest version (117). Fast computer, no viruses. All other programs closed.

Search on main Google URL works fine with same Google account on other browsers, not Firefox.

I HAVE TRIED ALL OF THESE (WITH NO JOY), plus rebooting Firefox every times;

--Cleared all cache, data and cookies. --Reset Firefox --Tried Firefox in Safe Mode --Signed in with different Google account. --Signed out of Google account. --Reinstalled Firefox --Tried with and without Hardware Acceleration on --Changed default Firefox Theme

Is there a main location where Firefox extensions (like Forecastfox) keep their settings? If so, or if you happen to know where Forecastfox in particular keeps its settings, I could use some help locating this folder. I have a settings file I could put in there to overcome some difficulties that the folks at Mozillazine can't seem to help with. (https://forums.mozillazine.org/viewtopic.php?f=48&t=2913287&p=14963740#p14963740). The folder I have is named Forecastfox.2023.04.22.21.11.51.txt

I am trying to set up a Shopify page. It was working fine until today. The page is now redirecting me to the sign in page every time I attempt an action. Shopify support says that they were able to perform these actions on my account from their end. Also, I was able to complete the tasks from Microsoft Edge. Any suggestions.

I am using some custom SVG icons for my bookmark folders. I had my userChrome.css setup to set the icons based on the folder names, as well as color the icons with whatever the theme color was. This userChrome.css file worked fine in Firefox 116, but no longer works in 117. Now a couple of the icons are invisible, and the rest of them are black instead of the expected purple color from my theme. Can anyone help?

toolbarbutton.bookmark-item{

 -moz-context-properties: fill, fill-opacity, stroke !important;
 stroke: var(--toolbarbutton-icon-fill) !important;

}

.bookmark-item[container="true"] [label="Finance"] { list-style-image: url("data:image/svg+xml,%3Csvg width='18' height='18' viewBox='0 0 48 48' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M4 13H44V37H4V13Z' stroke='context-stroke' stroke-width='4' stroke-linejoin='round'/%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M4 21C8.41828 21 12 17.4183 12 13H4V21Z' stroke='context-stroke' stroke-width='4' stroke-linecap='round' stroke-linejoin='round'/%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M4 29C8.41828 29 12 32.5817 12 37H4V29Z' stroke='context-stroke' stroke-width='4' stroke-linecap='round' stroke-linejoin='round'/%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M44 29V37H36C36 32.5817 39.5817 29 44 29Z' stroke='context-stroke' stroke-width='4' stroke-linecap='round' stroke-linejoin='round'/%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M44 21C39.5817 21 36 17.4183 36 13H44V21Z' stroke='context-stroke' stroke-width='4' stroke-linecap='round' stroke-linejoin='round'/%3E%3Cpath d='M24 31C26.7614 31 29 28.3137 29 25C29 21.6863 26.7614 19 24 19C21.2386 19 19 21.6863 19 25C19 28.3137 21.2386 31 24 31Z' stroke='context-stroke' stroke-width='4' stroke-linejoin='round'/%3E%3C/svg%3E") !important; }

.bookmark-item[container="true"] [label="Health"] { list-style-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 15 15' fill='context-fill' fill-opacity='context-fill-opacity' xmlns='http://www.w3.org/2000/svg' width='16' height='16'%3E%3Cpath d='M7.5 13.5l-.354.354a.5.5 0 00.708 0L7.5 13.5zM1.536 7.536l-.354.353.354-.353zm5-5l-.354.353.354-.353zM7.5 3.5l-.354.354a.5.5 0 00.708 0L7.5 3.5zm.964-.964l-.353-.354.353.354zm-.61 10.61L1.889 7.182l-.707.707 5.964 5.965.708-.708zm5.257-5.964l-5.965 5.964.708.708 5.964-5.965-.707-.707zM6.182 2.889l.964.965.708-.708-.965-.964-.707.707zm1.672.965l.964-.965-.707-.707-.965.964.708.708zM10.964 1c-1.07 0-2.096.425-2.853 1.182l.707.707A3.037 3.037 0 0110.964 2V1zM14 5.036c0 .805-.32 1.577-.89 2.146l.708.707A4.036 4.036 0 0015 5.036h-1zm1 0A4.036 4.036 0 0010.964 1v1A3.036 3.036 0 0114 5.036h1zM4.036 2c.805 0 1.577.32 2.146.89l.707-.708A4.036 4.036 0 004.036 1v1zM1 5.036A3.036 3.036 0 014.036 2V1A4.036 4.036 0 000 5.036h1zm.89 2.146A3.035 3.035 0 011 5.036H0c0 1.07.425 2.096 1.182 2.853l.707-.707z'%3E%3C/path%3E%3C/svg%3E") !important; }

.bookmark-item[container="true"] [label="Homelab"] { list-style-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 15 15' fill='context-fill' fill-opacity='context-fill-opacity' xmlns='http://www.w3.org/2000/svg' width='16' height='16'%3E%3Cpath d='M7.5.5l.325-.38a.5.5 0 00-.65 0L7.5.5zm-7 6l-.325-.38L0 6.27v.23h.5zm5 8v.5a.5.5 0 00.5-.5h-.5zm4 0H9a.5.5 0 00.5.5v-.5zm5-8h.5v-.23l-.175-.15-.325.38zM1.5 15h4v-1h-4v1zm13.325-8.88l-7-6-.65.76 7 6 .65-.76zm-7.65-6l-7 6 .65.76 7-6-.65-.76zM6 14.5v-3H5v3h1zm3-3v3h1v-3H9zm.5 3.5h4v-1h-4v1zm5.5-1.5v-7h-1v7h1zm-15-7v7h1v-7H0zM7.5 10A1.5 1.5 0 019 11.5h1A2.5 2.5 0 007.5 9v1zm0-1A2.5 2.5 0 005 11.5h1A1.5 1.5 0 017.5 10V9zm6 6a1.5 1.5 0 001.5-1.5h-1a.5.5 0 01-.5.5v1zm-12-1a.5.5 0 01-.5-.5H0A1.5 1.5 0 001.5 15v-1z'%3E%3C/path%3E%3C/svg%3E") !important; }

.bookmark-item[container="true"] [label="Privacy"] { list-style-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 15 15' fill='none' xmlns='http://www.w3.org/2000/svg' width='16' height='16'%3E%3Cpath d='M12.587 3.513a6.03 6.03 0 01.818 3.745v.75c0 .788.205 1.563.595 2.247M4.483 6.508c0-.795.313-1.557.871-2.119a2.963 2.963 0 012.103-.877c.789 0 1.545.315 2.103.877.558.562.871 1.324.871 2.12v.748c0 1.621.522 3.198 1.487 4.495m-4.46-5.244v1.498A10.542 10.542 0 009.315 14M4.483 9.505A13.559 13.559 0 005.821 14m-3.643-1.498a16.63 16.63 0 01-.669-5.244V6.51a6.028 6.028 0 01.79-3.002 5.97 5.97 0 012.177-2.2 5.914 5.914 0 015.955-.004' stroke='context-stroke' stroke-linecap='square' stroke-linejoin='round'%3E%3C/path%3E%3C/svg%3E") !important; }

.bookmark-item[container="true"] [label="Gaming"] { list-style-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 15 15' fill='none' xmlns='http://www.w3.org/2000/svg' width='18' height='18'%3E%3Cpath d='M9.817 11.133l-.447.224.447-.224zM9.5 10.5l.447-.224A.5.5 0 009.5 10v.5zm-4 0V10a.5.5 0 00-.447.276l.447.224zm8.5-5v4.528h1V5.5h-1zm-3.736 5.41l-.317-.634-.894.448.316.633.895-.447zM9.5 10h-4v1h4v-1zm-4.447.276l-.317.634.894.447.317-.633-.894-.448zM1 10.028V5.5H0v4.528h1zM3.5 3h8V2h-8v1zm-.528 9A1.972 1.972 0 011 10.028H0A2.972 2.972 0 002.972 13v-1zm9.056 0c-.747 0-1.43-.422-1.764-1.09l-.894.447A2.972 2.972 0 0012.027 13v-1zM14 10.028A1.972 1.972 0 0112.028 12v1A2.972 2.972 0 0015 10.028h-1zm-9.264.882A1.972 1.972 0 012.972 12v1a2.972 2.972 0 002.658-1.643l-.894-.447zM15 5.5A3.5 3.5 0 0011.5 2v1A2.5 2.5 0 0114 5.5h1zm-14 0A2.5 2.5 0 013.5 3V2A3.5 3.5 0 000 5.5h1zM3 7h3V6H3v1zm1-2v3h1V5H4zm7 1h1V5h-1v1zM9 8h1V7H9v1z' fill='context-fill'%3E%3C/path%3E%3C/svg%3E") !important; }

.bookmark-item[container="true"] [label="Firefox"] { list-style-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' width='16' height='16' viewBox='0 0 1000 1000' xml:space='preserve' fill='context-fill' fill-opacity='context-fill-opacity' %3E%3Cpath d='M503.8,975c-103.2,0-195.2-27.4-275.9-82.3C147.1,837.8,87,765.2,47.6,674.7C26.5,627,14.3,572.1,11,510.1s1.5-122.6,14.2-181.8s33-116.1,60.7-170.6c27.7-54.5,60.3-98.7,97.9-132.6l-6,153.7c4-5.1,16.4-7.9,37.2-8.5c20.8-0.5,33.5,2.3,38.3,8.5c15.3-29.5,44.6-54.7,87.8-75.5c43.2-20.8,86-31.5,128.2-32.3c-19.7,16.4-41.5,43.5-65.4,81.2c-23.9,37.7-34.5,67.5-32,89.4c9.1,2.9,20.5,5.4,34.2,7.4c13.7,2,25.2,3.4,34.5,4.1c9.3,0.7,21.7,1.5,37.2,2.2c15.5,0.7,24.7,1.3,27.6,1.6c5.5,1.8,7.2,10.1,5.2,24.9c-2,14.8-7.6,28.5-16.7,41.3c-1.8,2.6-4.8,5.9-9,10.1c-4.2,4.2-14.5,10.7-30.9,19.4c-16.4,8.8-34.8,14.9-55.2,18.6l8.2,103.4l-76-36.6c-6.6,15.7-7.9,30.5-4.1,44.6c3.8,14,10.4,26.2,19.7,36.4c9.3,10.2,21.2,17.8,35.8,22.7s29.4,6.1,44.3,3.6c18.6-3.3,36.5-9.6,53.6-18.9c17.1-9.3,32.4-17.5,45.7-24.6c13.3-7.1,26.7-10.3,40.2-9.6c22.2,1.5,38.6,7.5,48.9,18c10.4,10.6,13.9,22.4,10.7,35.5c-0.4,0.7-0.8,1.7-1.4,3c-0.5,1.3-2.1,3.6-4.6,6.8c-2.6,3.3-5.8,6.1-9.8,8.5c-4,2.4-9.8,4.3-17.2,5.7c-7.5,1.5-16,1.6-25.4,0.5c-21.9,34.6-48.2,59.3-79,74.1c-30.8,14.8-69,20.1-114.6,16.1c27,22.2,56.6,37.3,88.9,45.1c32.3,7.8,63,8.9,92.2,3.3c29.2-5.7,57.3-15.1,84.5-28.4c27.2-13.3,50.5-29.3,70-47.9c19.5-18.6,34.2-37.6,44-56.9c15.7-33.2,22.8-68.3,21.3-105.3c-1.5-37-8.3-71.4-20.5-103.1c-12.2-31.7-26.5-54.5-42.9-68.4c31.7,13.9,56.7,28.3,74.9,43.5c18.2,15.1,32.3,35.6,42.1,61.5c5.5-62-5-124.5-31.4-187.6C770.2,153.4,732,101.6,682,61.1c96.6,28.1,171.7,79,225.3,152.9s81.1,168.2,82.6,283c0.7,46.3-6.7,92.8-22.1,139.5s-38,90.1-67.5,130.2c-29.5,40.1-64,75.8-103.4,107.2c-39.4,31.4-84.5,56.1-135.4,74.1C610.7,966,558.1,975,503.8,975L503.8,975z'/%3E%3C/svg%3E") !important; }