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colors of links are incorrect

The link colors are suddenly incorrect. Normally the links are blue and the visited links are purple, but now they are pastel light-blue and pastel pink. This problem is … (read more)

The link colors are suddenly incorrect. Normally the links are blue and the visited links are purple, but now they are pastel light-blue and pastel pink. This problem is not in Edge or Chrome. I am using Firefox 113.0.1

I have tried - rebooting windows - windows shutdown, wait, restart - changing the firefox website appearance and themes (auto, dark, light) Still no solution. Any ideas? Thanks.

Asked by jOhn+ny 1 year ago

Answered by cor-el 1 year ago

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Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 year ago

Answered by Terry 1 year ago

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Can't open first pinned tab when FF window maximized

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.… (read more)

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

Asked by ozhamlet 1 year ago

Answered by ozhamlet 1 year ago

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How can I stop .pdf files from automatically downloading to my computer?

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed… (read more)

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed after looking at them. This problem has happened in the past, but was resolved, only now I am finding it happen again. I do not want to have files saved unless I want to save them, not Firefox deciding that any file I open should be saved. I have Windows 11 & Firefox Version 113.0.1. Is there a way to revert to an older version of Firefox?

Asked by sreller_6 1 year ago

Answered by Terry 1 year ago

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Blank bar at bottom of window on 113 version

On 112, I had my css set up to make the status bar hidden and only show the url path when I moused over it in the lower left corner of the window. It also cut itself shor… (read more)

On 112, I had my css set up to make the status bar hidden and only show the url path when I moused over it in the lower left corner of the window. It also cut itself short to only the length of the url similar to the www.wikipedia.org box in the attached picture. After upgrading to 113, my browser has this black bar at the bottom. When I cleared out my css file, urls would show up in the bar when I moused over them. I've tried a few different css fixes but none of them will get it back to how I had it working in 112. The picture attached is what I'm getting in 113 right now with the css below. the black bar below the mouse over url goes all the way across the window and is always visible. Here is my current css file:

radiogroup:focus-visible > radio[focused="true"] > .radio-label-box {

outline: 1px dotted black !important;

}

:root{ --toolbar-field-focus-border-color: transparent !important; }

:root{ --uc-titlebar-padding: 10px; }

@media (-moz-os-version: windows-win7),(-moz-os-version: windows-win10){

:root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }

}

#toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,

#TabsToolbar > .titlebar-buttonbox-container{

position: fixed;

display: block;

top: var(--uc-titlebar-padding,0px);

right:0;

height: 40px;

}

/* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */

@supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){

:root{ --uc-titlebar-padding: 0px !important }

.titlebar-buttonbox-container{ left:0; right: unset !important; }

}

:root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 32px }

#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

#navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }

#titlebar{

order: 2;

-moz-appearance: none !important;

--tabs-navbar-shadow-size: 0px;

}

#unified-extensions-button{

display: none !important;

}

.titlebar-placeholder,

#TabsToolbar .titlebar-spacer{ display: none; }

/* Also hide the toolbox bottom border which isn't at bottom with this setup */

#navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */

toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }

#navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0

See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */

/* Only really useful if menubar is ALWAYS visible */

:root:not([sizemode="fullscreen"]){ --uc-window-control-width: 0px !important }

:root{

/* height if native titlebar is enabled, assumes empty menubar */

--uc-menubar-height: 22px;

}

:root[tabsintitlebar]{

/* height when native titlebar is disabled, more roomy so can fit buttons etc. */

--uc-menubar-height: 22px;

}

#navigator-toolbox{ padding-top: calc(var(--uc-menubar-height) + var(--uc-titlebar-padding,0px)) !important }

:root[sizemode="fullscreen"] #navigator-toolbox{ padding-top: 0px !important; }

#toolbar-menubar{

position: fixed;

display: flex;

top: var(--uc-titlebar-padding,0px);

height: var(--uc-menubar-height);

width: 100%;

overflow: hidden;

}

#toolbar-menubar > .titlebar-buttonbox-container{ height: 100%; order: 100; }

#toolbar-menubar > [flex]{ flex-grow: 100; }

#toolbar-menubar > spacer[flex]{

order: 99;

flex-grow: 1;

min-width: var(--uc-window-drag-space-width,20px);

}

#toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* Status-bar */

#main-window:not([inFullscreen="true"]) > body::after{

display: -moz-box;

content: "";

height: 20px;

border-top: solid 0px #505050;

}

.browserContainer>statuspanel { left: 4px !important; bottom: 0px; transition-duration: 0s !important; transition-delay: 0s !important; }

.browserContainer>statuspanel>.statuspanel-inner>.statuspanel-label { margin-left: 0px !important; border: none !important; padding: 0px !important; }

window[inFullscreen="true"] #browser-bottombox { display:none !important; }

window[inFullscreen="true"] .browserContainer>statuspanel[type="overLink"] .statuspanel-label { display:none !important; }

#statuspanel #statuspanel-label {

-moz-appearance: none !important;

border: 0px solid black !important;

}

Asked by drogers4114 1 year ago

Answered by drogers4114 1 year ago

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Transferring bookmarks from old hard drive to new pc

Hello, My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:… (read more)

Hello,

My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:\Users\username\AppData\roaming\Mozilla\Firefox\Profiles nothing came up. I then ran places.sqlite and a list of places.sqlite appeared with some files having -wal &-shm after them?

I believe from reading here this is where my bookmarks are?

If so, how do I transfer them to my existing PC hard drive to use please? Many thanks Chris

Asked by CM 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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toolbar text vanished, can't get text OR icons back

I'm on the ESR and just updated from 112.0.2 to 113.0.1. I had text rather than icons displayed on my toolbar. Now the text has vanished and I can't find a way to get t… (read more)

I'm on the ESR and just updated from 112.0.2 to 113.0.1. I had text rather than icons displayed on my toolbar. Now the text has vanished and I can't find a way to get text OR icons back. I have a disabled extension Classic Theme Restorer installed, but I thought it was already disabled long ago. In the Customize Toolbar dialog, the unused icons are displayed with text labels. When I drag one to the toolbar, it turns invisible like all the rest.

Asked by gsknick 1 year ago

Answered by cor-el 1 year ago

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High memory and cpu usage for just opening the browser

I been having problems with firefox using up most of my cpu while browsing some websites and it doesn't even load as fast as before. This has been happening for a few day… (read more)

I been having problems with firefox using up most of my cpu while browsing some websites and it doesn't even load as fast as before. This has been happening for a few days now. Prior to this, firefox was fine and loading pretty quick, but these last few days have been painful.

Thinking that was a small bug, i restarted my computer. Before opening the firefox again, I opened up task manager to check how much resources will the browser be using. Before that usage would be normal and not even close to high, but opening firefox and waiting a few seconds to let the home window appear, the task manager showed that it was using all of it still.

I browsed some other help questions on this website and disabled "Use recommended performance settings", because that was one of the solutions on one of the relevant questions. But even that didn't do reduce resource usage either. Is there any way to fix this or will I have to suck it up and suffer with slow loading?

Asked by Rude Red 1 year ago

Answered by cor-el 1 year ago

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High CPU Usage in a separate process in task manager

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager. The task manager… (read more)

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager.

The task manager has 2 different firefox processes. One being actual instance i am running. and the 2nd being the automatically opened in background.

i have figured out whenever i have active internet connection and my system is on charging the 2nd task automatically starts in background and uses upto 80% of cpu usage. Ending the 2nd task form task manager doesn't affect anything. only the cpu usage drops. Also Closing my firefox instance does nothing to that 2nd task.

I have tried lot of solutions i found on community. Nothing seems to help. problem still persist. I even posted comments on ongoing threads. but no reply from anywhere.

this is the last time i m trying. if i get a solution its good. otherwise i am going to shift to edge. I have no other choice.

Screenshots from multiple dates are attached.

Asked by Kj 1 year ago

Answered by Kj 1 year ago

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How can I see my bookmark folders that are in the bookmark toolbar

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmar… (read more)

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmark folders when I select the arrows at the end of my bookmarks toolbar. In Firefox I don't see that. I can see those folders under the bookmarks toolbar in the bookmark manager, but I would love to just be able to click on the arrows on the end of the bookmarks toolbar and have them drop down just like they did in Chrome. Do I have it all wrong? Do I always have to have my bookmark manager open to be able to bounce from bookmark to bookmark? Thanks in advance for any help.

Asked by Kathy 1 year ago

Answered by Kathy 1 year ago

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"Speed", "Quality" and other video options multiply on some websites

Hello all, I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, … (read more)

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

Asked by Pedro Montanari 1 year ago

Answered by cor-el 1 year ago

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Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (read more)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

Asked by mpoinar1 1 year ago

Answered by TyDraniu 1 year ago

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Importing non-csv passwords

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and … (read more)

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and I was able to find the two firefox password files (key4.db and logins.json), as described in https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data. However, when I use the procedure described in https://support.mozilla.org/en-US/questions/1416465 to import the passwords on my new firefox on my new laptop, it does not work: firefox tries to look for a csv file, but there is none: I only have the "raw" db and json files, because i never had the opportunity to "export" my pwds as a csv file. Is there a way to import pwds from one version of firefox (the one running on my dead machine) to another copy of firefox (the one running on my new machine), if those pwds have not been previously "exported" as csv files by the "original" firefox/machine? thank you!

Asked by alexandros4 1 year ago

Answered by cor-el 1 year ago

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Private browsing: Screenshot not available, headphones don't work

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing. Question: Does Screenshot work in Private Browsing? … (read more)

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing.

Question: Does Screenshot work in Private Browsing? If so, how do I enable it.

Problem: When I'm in Private Browsing, my headphones aren't recognized; in normal browsing,the headphones are recognized. is this a Firefox problem or a Dell problem?

Thank you.

Asked by crogerblair1 1 year ago

Answered by lazizakhmedov1014 1 year ago

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Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (read more)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 1 year ago

Answered by jas_samrauk 1 year ago

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search bar problem

Just recently, in the past day or so, when I do a search in the search box, all the results get redirected to Bing instead of Google, that I have in my settings as defaul… (read more)

Just recently, in the past day or so, when I do a search in the search box, all the results get redirected to Bing instead of Google, that I have in my settings as default. I have checked my settings, I even removed Bing from the list, and I still only get Bing results. Even when I go to Google and use their search box on their domain, I get Bing results. I did a virus scan without finding any problems. I'm stumped and don't understand why this happened and nothing I do can detect uncovers why this is happening.

Really irritating when I have to spend my time fixing stuff that is lurking in cyberspace!

Asked by Sirius 1 year ago

Answered by Terry 1 year ago

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How to open all synced tabs

I have seen multiple copies of this question, some unanswered, some with the same "answer". All the questions are closed so I cannot reply to them. The "answer" does not … (read more)

I have seen multiple copies of this question, some unanswered, some with the same "answer". All the questions are closed so I cannot reply to them. The "answer" does not work.

I have the "Show tabs from other devices" sidebar. I also can access from "Open application menu" > email address > list of synced tabs. Both methods show me the device name and all of my synced tabs. Neither method has an "open all tabs" option. If I right click my device name nothing happens. If I right click a tab, it opens that one tab. I don't know how many tabs I have on my Android. I have enough tabs that it only shows the infinity symbol instead of the number. It has shown the infinity symbol for a long time and I've opened many more tabs since. It could be hundreds or even thousands of tabs. I have 224 tabs on my laptop. I want to open all 224 laptop tabs plus all however many Android tabs on my laptop at the same time. I'm aware this will cause significant lag on my laptop. I'm not looking for a solution for that or people telling me not to do that. I want to know how to open all of my synced tabs at once on my laptop, without having to click through one by one.

Edition Windows 11 Home Version 22H2 Installed on ‎2022-‎09-‎21 OS build 22621.1702 Experience Windows Feature Experience Pack 1000.22641.1000.0 "You're up to date Last checked: Today, 17:15" (Just clicked "Check for updates")

Firefox 113.0.1 (64-bit) "Firefox is up to date"

Asked by Emily 1 year ago

Answered by jonzn4SUSE 1 year ago

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Poor video quality

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's co… (read more)

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's coming through a haze. Streams from Netflix, Amazon look normal. And sorry, guys, the same third party streams from YouTube et al. look totally normal in the MS Outlook browser. Have tried all kinds of settings and rebooted as well. No change.

Please advise. This problem appears to be unique to Firefox.

Asked by rwerber45 1 year ago

Answered by andrea.dika 1 year ago