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Missing Group Tabs

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and s… (read more)

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Asked by Allyson Marie Vicera 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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This address is restricted

how to permit http://127.0.0.1:10080/wordpress/wp-login ? This address uses a network port which is normally used for purposes other than Web browsing. Firefox has c… (read more)

how to permit

http://127.0.0.1:10080/wordpress/wp-login 

?

This address uses a network port which is normally used for purposes other than Web browsing. Firefox has canceled the request for your protection.

Asked by Clem 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Why does Firefox eat up over half of my system memory?

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox. Why? Normally, this would be called a flaw in the… (read more)

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox.

Why?

Normally, this would be called a flaw in the program, not the user, as all I have done in regards to settings is "keep tabs previous open when re-opening Firefox" and "Do not automatically update" because Firefox took it upon itself to not re-open my previous tabs on the last update.

Why is this program eating up all of that memory? I have "Firefox (15)" in Task manager under "Apps" and then 13 more instances of Firefox in "Backround Processes"

Wtf?

Asked by grandmastertkoe 1 year ago

Answered by grandmastertkoe 1 year ago

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amazon prime video no longer works at all on my Firefox browser

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episo… (read more)

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episodes of any show. I tried removing all my add-ons, including all my ad blockers and making Prime Video an exception to the enhanced Firefox browser feature. Nothing worked. Can someone at Firefox fix this problem or tell me why it happened? I CAN use prime video without difficulty on Safari and Chrome.

Asked by Monica Andis 7 months ago

Answered by thuan27 7 months ago

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Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <=… (read more)

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Asked by fatherknowsbass 1 year ago

Answered by James 1 year ago

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On Windows 7, will installation of Firefox Setup 128.7.0esr cancel my settings?

I am a bit confused about how to keep updating FF on my Windows 7 PC, given that after March my current version (115.17.0esr) may not work as intended. Until now I've alw… (read more)

I am a bit confused about how to keep updating FF on my Windows 7 PC, given that after March my current version (115.17.0esr) may not work as intended. Until now I've always updated manually by downloading a small 343KB installer file that updated FF without changing any of my settings, logins and bookmarks. Hoping to simplify updating, today I set updates to "Automatically install updates (recommended)" with sub-option "When Firefox is not running". But just now a FF notification informed me it was unable to update automatically and provided a link to https://www.mozilla.org/en-GB/firefox/enterprise/?reason=manual-update. From the dropdown there I chose "Windows 64-bit" > "Firefox Extended Support Release (ESR)". The download is a 64MB file.

Since this seems to be a new installation and not a simple update, can I be sure it won't overwrite my current version and leave me without settings, logins and bookmarks?

Asked by JBElle 9 months ago

Answered by James 9 months ago

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My open tabs are on second firefox window and I cannot select it as the current window

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would st… (read more)

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would still be there. Then they started going missing, so I started using the menu option to exit the browser. The tabs still went missing.

Then I noticed the square icon button on the extreme left and have discovered that Firefox has different windows, and that one of them (see attached image) has all my tabs in it, while the current window does not.

I cannot change Window 2 to be the current window. There is no obvious function on the page, nothing in settings and google is useless - I just get pages of discussion of how to tab between different apps on the desktop.

How do I make Window 2 the current window? See image.

Thank you

Asked by Mike Ranson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 135.0 cant reach google.com

With Firefox 135.0 i cant reach google.com but google.se i can. I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2… (read more)

With Firefox 135.0 i cant reach google.com but google.se i can.

I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2025-01-06 and with the older version of firefox i could reach google.com

I have tried to delete cookies. DNS over HTTPS off. No proxy in connection. Add-ons off but to no avail.

Asked by Lars-Ivar Carlsén 10 months ago

Answered by Lars-Ivar Carlsén 9 months ago

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Widevine not installing, can't stream anything.

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never i… (read more)

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

Asked by Dome 1 year ago

Answered by Dome 1 year ago

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Remove vertical tabs

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to… (read more)

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

Asked by PETER GORDON 1 year ago

Answered by PETER GORDON 1 year ago

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Dark mode broken after update

I am on Linux Mint 21.2, and I just updated Firefox (141.0). Now, the bookmarks bar, toolbar, and the tabs (everything above the displayed page), as well as the menu, boo… (read more)

I am on Linux Mint 21.2, and I just updated Firefox (141.0). Now, the bookmarks bar, toolbar, and the tabs (everything above the displayed page), as well as the menu, bookmarks menu, and sidebar, are in light mode even though I have dark mode set (They were dark before the update). I tried playing with the Dark Mode settings to no avail. My system is set to dark mode in general. Are others experiencing this? Is there some sort of fix?

Asked by cnuzzi2552 4 months ago

Answered by cnuzzi2552 4 months ago

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ESR for Win 7

I have Firefox 115.0.3 on my Win 7 32bit. Do I still have to download the ESR or is 115.0.3 still in the okay range of 115?

Asked by gailerskine 9 months ago

Answered by TyDraniu 9 months ago

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Does FF block AI overview?

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I u… (read more)

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

Asked by arejfour 1 year ago

Answered by ThePillenwerfer 1 year ago

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Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Asked by John Purretta 1 year ago

Answered by TyDraniu 1 year ago

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Local server won't load

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001. MacOSX 15.0.1 FireFox(FF) 132.0 (a… (read more)

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001.

MacOSX 15.0.1 FireFox(FF) 132.0 (aarch64)

Previously accessing the DSM via the local IP address worked fine with no problems. Now, following one of the last couple of FF updates, I get an "unable to connect" message.

I also have a domain that routes to my local server and I can still access the DSM via the internet http address through FF. So I know that DSM is running fine and I have verified the settings within DSM.

I can load the DSM via the local IP in both Safari and Chrome. Only FF says it's unable to connect. So that shows that my DSM settings are fine and the page is available and loads in Safari and Chrome via the local IP.

I searched the forum and found similar postings, but not quite the same issue as mine. I deleted the cache & cookies/site data. I ensured the Proxy mode in FF is set to "No Proxy". I do not have any extensions running or themes.

I am at a complete loss at what setting in FF I need to change to restore this functionality.

Thanks, Matt

Asked by av8b.heed 1 year ago

Answered by av8b.heed 1 year ago

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Can't drag tabs or bookmarks anymore

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging ta… (read more)

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging tabs into bookmarks, moving bookmarks around in the browser. I can't drag them around in 'manage bookmarks' either. I can still open and create bookmarks; they are simply much more difficult to place where I want them.

I believe this happened with the last update but it's not a feature I use all that often so it could be older.

I have opened Firefox in safe mode and had the same issue. I have turned off the computer several times since this began.

Any help would be appreciated.

Asked by gatekat 1 year ago

Answered by gatekat 1 year ago

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suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (read more)

Asked by MikeZZ 8 months ago

Answered by James 8 months ago

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Mozilla Firefox slow on Windows 11 24h2

Hello! After a clean install of Windows 11 24h2 Pro, Mozilla Firefox is unusable. It takes about 2 minutes to load a page which is abnormal. I remember I had the same iss… (read more)

Hello! After a clean install of Windows 11 24h2 Pro, Mozilla Firefox is unusable. It takes about 2 minutes to load a page which is abnormal. I remember I had the same issue when I first installed Windows 11 23H2 Pro and that was resolved somehow but it was 2 or 3 years ago and I've no idea what the solution was back then. I've tried some basic stuff including Test suggestion which of course didn't resolve anything as almost all of them are referring to cleaning cache, reinstall Firefox etc and it literally has nothing to do with my situation. Any solutions?

Asked by anwylyds 5 months ago

Answered by anwylyds 5 months ago

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Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 1 year ago

Answered by Paul 1 year ago