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Firefox crashes

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but fire… (read more)

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but firefox. I've tried uninstall/install, uninstall & extensive removal of all remaining mozilla/firefox files and cleaned registry with regedit all relevant instances of firefox. then reinstalled but still failed in the same way.

Asked by rebob7 1 year ago

Answered by rebob7 1 year ago

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Freezing and crashing constantly, even with no add-ons or extensions

First of all, thank you so much for even having this support service! :) I've been seeing a TON of crashing with Firefox. I will be surfing and suddenly firefox crashes,… (read more)

First of all, thank you so much for even having this support service! :)

I've been seeing a TON of crashing with Firefox. I will be surfing and suddenly firefox crashes, and then attempts to report the the error and restarts. This is not related to extensions or add-ons and I have disabled every plugin and add-on, and the crashing continues. It is also NOT related to opening new tabs or windows. I can walk away from the computer sometimes for 5 minutes, and when I come back I see that firefox has crashed once again. Firefox appears to never crash in safe mode however...

Some things I've tried: -Update Firefox to latest version -Uninstall Firefox and reinstall -Uninstall Firefox and install previous version (13) -Disable all add-ons, plugins, extensions -Update Windows -Update graphics driver -Create a new Firefox profile -Update anti-virus

So, I've really tried to do my homework before I reached out to you. Please let me know if you can help!

My system: Desktop computer running Windows 7 x64, service pack 1.

Asked by Adoniram 9 years ago

Answered by jscher2000 9 years ago

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Firefox closes unexpectedly with no error immediately after starting.

The title says it all. I also checked Windows' Event Viewer for entries but there are none present. It does not crash every time, but when it does, it is always within th… (read more)

The title says it all. I also checked Windows' Event Viewer for entries but there are none present. It does not crash every time, but when it does, it is always within the first few seconds of running and will do so several attempts in a row. Changing to a blank home page made no difference. I have already uninstalled and reinstalled with a fresh download (no add-ons) to no avail. This is a computer I just built. XP 32 bit, Kingston 120 GB SSD, 8GB memory (only 3.17 seen by the OS by design).

Asked by k.merkel 9 years ago

Answered by cor-el 9 years ago

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when firefox starts get error XUL Runner platform

installed 6.0.2 on windows 7 version kb2607712 but when firefox starts get error XUL Runner platform version 6.0.1 is not compatible with mivesrion >=6.0.2 maxversion… (read more)

installed 6.0.2 on windows 7 version kb2607712 but when firefox starts get error XUL Runner platform version 6.0.1 is not compatible with mivesrion >=6.0.2 maxversion >=6.0.2'. have uninstalled and downloaded and re-installed but same problem occurs.. after this firefox wont start at all.

Asked by coultona 10 years ago

Answered by cor-el 10 years ago

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Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 1 year ago

Answered by beta-tester 10 months ago

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Firefox is stating that it is an unsupported browser when I view certain sites that I have been using for 2 years, why?

I have been using Firefox for the past 5 years. I have regularly updated it and have had no problems, however today all of the sudden I receive a message stating "Sorry, … (read more)

I have been using Firefox for the past 5 years. I have regularly updated it and have had no problems, however today all of the sudden I receive a message stating "Sorry, you are trying to use Google Calendar with a browser that is not currently supported. Press okay to view a read only version of your calendar.Press cancel to continue loading and hope for the best!" I don't understand why all of the sudden this is happening. Yesterday it was supported. Please help me troubleshoot this.

Asked by DSVA 10 years ago

Answered by the-edmeister 10 years ago

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Firefox will not run for mulitple instances of the SAME user account on Windows Multipoint Server 2011

We have an HP MS6200 MulitSeat PC It is running Microsoft Windows MultiPoint Server 2011 (which appears to be a tweaked version of Windows 7) It is set up in a computer l… (read more)

We have an HP MS6200 MulitSeat PC It is running Microsoft Windows MultiPoint Server 2011 (which appears to be a tweaked version of Windows 7) It is set up in a computer lab, and students log in using their shared room account - ie multiple instances of the same user accounts are running on the PC at the same time. The first student to run Firefox can work with it without problem. However when another student tries to start firefox they get the following message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Asked by pjdtts 8 years ago

Answered by cor-el 8 years ago

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Firefox crashes

I've just updated to firefox 10 on my macbook and it keeps crashing. My OS is up to date (OSX 10.5.8.) I've tried it in safe mode with add ons and extensions disabled. No… (read more)

I've just updated to firefox 10 on my macbook and it keeps crashing. My OS is up to date (OSX 10.5.8.) I've tried it in safe mode with add ons and extensions disabled. No difference. Sometimes it crashes immediately, sometimes I can get to a site or 2 before it crashes, but it always crashes. Never had this problem before I updated to 10.

Asked by btbmalloy 9 years ago

Answered by Cheng Wang 9 years ago

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Firefox crashes

My firefox keeps crashing. it says Microsoft Silverlight crashes. also another window pops up before that but i forget what it says. i have gone to firefox update checke… (read more)

My firefox keeps crashing. it says Microsoft Silverlight crashes. also another window pops up before that but i forget what it says. i have gone to firefox update checker and have done the necessary updates it suggested. yet silverlight keeps crashing. it seems to crash the most when i have hotmail.com open,and when i'm composing a message. all this started happening when i disabled IE. So I re-enabled IE to see if it would help but it didn't. please let me know how i can fix this; it is very frustrating.

Asked by goingcrazy 9 years ago

Answered by PeterG 9 years ago

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Can I retrieve a crashed session after accidentally clicking "Start new Session"

After getting the "Embarassing" dialogue, I accidentally clicked "Start new Session" instead of restore. Is there a way to access the cache and restore those tabs and win… (read more)

After getting the "Embarassing" dialogue, I accidentally clicked "Start new Session" instead of restore. Is there a way to access the cache and restore those tabs and windows? I'm running Windows and have not shut down my machine since the loss.

Asked by colinpowers 11 years ago

Answered by cor-el 9 years ago

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How to load firefox when I keep getting this messsage Corrupted Content Error The page you are trying to view cannot be shown because an error in the data transmission was detected.

When I sign on to Firefox it starts to load the page problem loading page and this message comes up Corrupted Content Error The page you are trying to view cannot be sh… (read more)

When I sign on to Firefox it starts to load the page problem loading page and this message comes up Corrupted Content Error

 The page you are trying to view cannot be shown because an error in the data transmission was detected.

Asked by susanlgray 10 years ago

Answered by slbessette 9 years ago

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Adobe Flash 11.3.300.262 crashing

I tried 3 times to install the latest update and its still crashing with Firefox 13.0.1. I had to go back to the 10.3 in Adobe. Does anyone know if there are any more upd… (read more)

I tried 3 times to install the latest update and its still crashing with Firefox 13.0.1. I had to go back to the 10.3 in Adobe. Does anyone know if there are any more updates planned to fix this or anything else I can do? Very frustrating.When I did get the update to work it slowed everything down and nothing was working right. So far no problems with the Adobe 10.3.

Asked by kewpiedoll04 9 years ago

Answered by AliceWyman 9 years ago

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Firefox crashes

Suddenly getting repeated crashes as frequently as every 3 hours over last 24 hours. Seems to be most frequently related to open tabs for either of the following sites. … (read more)

Suddenly getting repeated crashes as frequently as every 3 hours over last 24 hours. Seems to be most frequently related to open tabs for either of the following sites. These sites do not crash Google Chrome. Last 5 crash IDs are listed below although there have been 12 in last 24 hours. Reboot of PC didn't help. Am on latest Firefox 11 and Windows 7 software.

Anything obvious here or a known bug you've fixed in the beta release? It's getting annoying. I'm a loyal Firefox user and would rather not go to Chrome or, ugh, IE9!

Thanks, Mike

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by msilvers50 9 years ago

Answered by msilvers50 9 years ago

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Firefox crashes

Dear Firefox, Everytime i open up firefox the scrolling gets slow, pictures are not shown correctly and everytime I close the Firefox window it says it's been crashed. I … (read more)

Dear Firefox,

Everytime i open up firefox the scrolling gets slow, pictures are not shown correctly and everytime I close the Firefox window it says it's been crashed. I have installed: Firefoxsetup3.6.28. Since that installation it's not working correctly. I hope you can help me with this since i need a good computer to work on next schoolyear.

Charlene

Ps: My english is really not that bad but i rather have a Dutch person helping me so the contact is without any mistakes.

Asked by Charlene123 9 years ago

Answered by user633449 9 years ago

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Latest Firefox crashes my video driver: AMD Radeon HD 7700 Series (2x), crossfire.

I updated recently to the last AMD driver for my video cards. Now, after a few minutes of normal browsing, the browser window flashes black, pixelates, then crashes. Inte… (read more)

I updated recently to the last AMD driver for my video cards. Now, after a few minutes of normal browsing, the browser window flashes black, pixelates, then crashes. Internet Explorer 9 works fine, but still sucks compared to Firefox. Any help appreciated.

Asked by webb264 9 years ago

Answered by jscher2000 9 years ago

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Firefox crashes

AdapterDeviceID: 0x6779 AdapterVendorID: 0x1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0 AvailablePageFile: 15348228096 AvailablePhysicalMemory: 6789435392 Av… (read more)

AdapterDeviceID: 0x6779 AdapterVendorID: 0x1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0 AvailablePageFile: 15348228096 AvailablePhysicalMemory: 6789435392 AvailableVirtualMemory: 4041064448 BuildID: 20120420145725 CrashTime: 1337889240 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1337887817 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6779, AdapterSubsysID: 21201028, AdapterDriverVersion: 8.863.3.0 D2D? D2D- D3D10 Layers? D3D10 Layers- D3D9 Layers? ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 662 StartupTime: 1337889235 SystemMemoryUsePercentage: 20 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: about:sessionrestore Vendor: Mozilla Version: 12.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about the state of the application when it crashed.

Asked by cleverchuck 9 years ago

Answered by philipp 9 years ago

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Firefox crashes when downloading huge files

When downloading huge files like a 4GB DVD image of linux, firefox starts to build up memory usage. After downloading 3GB it takes around 4GB of memory and then crashes s… (read more)

When downloading huge files like a 4GB DVD image of linux, firefox starts to build up memory usage. After downloading 3GB it takes around 4GB of memory and then crashes since it can't possibly grow any larger. WHY is it doing this? In earlier versions of firefox it created a .part file and stored all data in there. But right now it stores the WHOLE download in memory and then saves it directly to the file. No .part files on the drive.

Asked by AnonymousUser 11 years ago

Answered by AnonymousUser 11 years ago