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pop ups

I have a new windows 11 install and since adding firefox I get these pop up messages in threes. Please see attached screenshots. I have Eset antivirus and have run malwar… (read more)

I have a new windows 11 install and since adding firefox I get these pop up messages in threes. Please see attached screenshots. I have Eset antivirus and have run malwarebytes too but still they appear! I do not use Mcafee and it is not installed on my pc.

Has anyone got any suggestions please?

Asked by s woolley 1 month ago

Answered by zeroknight 1 month ago

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YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (read more)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Asked by voidxdofficial 1 month ago

Answered by voidxdofficial 1 month ago

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Firefox randomly crashes when switching tabs

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open… (read more)

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open, while quickly cycling between them. Firefox has been updated, and the crash still occurs even in troubleshooting mode. The most recent reported crash is Crash ID: 54793083-0841-470c-ae8a-687030240105. The flagged 'Crash Reason' is EXCEPTION_ACCESS_VIOLATION_WRITE

Asked by erikander87 1 month ago

Answered by erikander87 1 month ago

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Lost pinned sites in homepage after sync on new firefox install

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back? … (read more)

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

Asked by Watenk 1 month ago

Answered by cor-el 1 month ago

  • Solved

Not saving Tabs for Following Sessions

I set the browser to Open previous windows and tabs at restart, on General settings, but it always opens blanc, not saving any tab from the previous session. How can I c… (read more)

I set the browser to Open previous windows and tabs at restart, on General settings, but it always opens blanc, not saving any tab from the previous session.

How can I correct this issue, if it is one, please?

Asked by Straydog 2 months ago

Answered by cor-el 2 months ago

  • Solved

Signon

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't app… (read more)

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

Asked by msmaryanneburke22 1 month ago

Answered by msmaryanneburke22 1 month ago

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  • Archived

Mozilla apps can't get Cloudflare to verify while using NordVPN

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" an… (read more)

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

Asked by Kagamusha SW 6 months ago

Answered by Kagamusha SW 1 month ago

  • Solved

Can't add gmail accounts

On gmail "https://mail.google.com/mail" I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into … (read more)

On gmail "https://mail.google.com/mail"

I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into other gmail accounts, I get this error:

"403. That’s an error.

We're sorry, but you do not have access to this page. That’s all we know."

I tried clearing cookies and no help.

Bare in mind this is on a fresh firefox install on a new desktop, I have been using firefox on my other desktop with no gmail issues like this.

Asked by HabibiFreshUFC 1 month ago

Answered by HabibiFreshUFC 1 month ago

  • Solved

My amazon search is defaulted to amazon.nl

My default search engine for amazon is set to amazon.nl and I can't figure out how to change it. I'm located in the US. As you can see by the attached image, it is not am… (read more)

My default search engine for amazon is set to amazon.nl and I can't figure out how to change it. I'm located in the US. As you can see by the attached image, it is not amazon.com

Appreciate any assistance I can get on this.

Asked by MKBandit 1 month ago

Answered by cor-el 1 month ago

  • Solved

Page Info window

Starting, I believe, with 12/20/2023 build of FF Nightly, the "Page Info" window has a bizarre alternating highlight on the media tab, and full highlight on the Permissio… (read more)

Starting, I believe, with 12/20/2023 build of FF Nightly, the "Page Info" window has a bizarre alternating highlight on the media tab, and full highlight on the Permissions tab, but no highlight on the Security tab. Other FF windows, like the download/history box, have no issue. I could change Windows theme to dark to invert the all backgrounds to black, and the text to white, but that's just hiding the issue. Nothing in add-ons was changed, and none of them would cause this.

Asked by youwish1 2 months ago

Answered by youwish1 1 month ago

  • Solved

private window problem

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my priv… (read more)

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my private window. v121.00

Asked by Muhammad_IZ 1 month ago

Answered by Muhammad_IZ 1 month ago

  • Solved

Instagram not accept cookies, can't log in

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not h… (read more)

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not helped. Works on incgronito mode only?

tried also turn off adblocker stuffs.

works on Chrome atleast fine.

Windows 11 home.

Asked by Makezu 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Ad blocker makes for messy browsing

Running an Ad Blocker on Router/Firewall. On my Ubuntu 22.05 any browser (Mozilla, Chrome) just clears the area where the ad was at. Starting to use Windows 10 and all… (read more)

Running an Ad Blocker on Router/Firewall. On my Ubuntu 22.05 any browser (Mozilla, Chrome) just clears the area where the ad was at. Starting to use Windows 10 and all browsers leave a mess where the ad was. Mostly error message "...hmmm were having trouble finding that site..". Hope there is a way to clean that up with Windows as well.

Asked by L Murphy 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Limit on number of bookmarks I can see.

Why on my new Windows 11 laptop I can only see 42 bookmarks and they are not alphabetized whereas on my Windows 10 desktop I stopped at 100 and I was only up to the G's a… (read more)

Why on my new Windows 11 laptop I can only see 42 bookmarks and they are not alphabetized whereas on my Windows 10 desktop I stopped at 100 and I was only up to the G's and they are alphabetized? Is there any way to fix this?

Asked by SueJohnson 2 months ago

Answered by cor-el 1 month ago

  • Solved

Disable Mozilla related page restrictions

I have an extension called Gesturefy that allows you to use mouse gestures to do things like navigate through tabs, perform searches, etc. The problem is that on Mozilla … (read more)

I have an extension called Gesturefy that allows you to use mouse gestures to do things like navigate through tabs, perform searches, etc. The problem is that on Mozilla pages, these gestures are not allowed for security reasons, as the developer explains: "Gesturefy does not work on Mozilla related pages like addons.mozilla.org, internal pages like about:addons or other add-on option pages (e.g. moz-extension://*). This is because Firefox restricts add-ons from accessing these pages for security reasons."

Is it possible to disable these restrictions for this specific extension or in general?

Asked by Flavio 2 months ago

Answered by cor-el 2 months ago

  • Solved

12/22/23 - Firefox Takes 10 to 15 Seconds to Start

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Buil… (read more)

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

Asked by PaulieT 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Live videos on Youtube, certain embedded videos on Reddit, and *all* videos on Nebula are failing to play

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, bu… (read more)

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, but the livestreams are providing "Your browser can't play this video" errors.

Simultaneously, I'm noticing that some videos on Reddit (such as embedded tiktok videos) are stuck with a circling ring and won't play. At least some of the same videos will play on Tiktok (when I can find them).

ALSO, when I try to watch videos on my Nebula subscription, I'm getting a "This video could not be loaded: 4" error code. ANY video on Nebula.

What the heck gives?!

Asked by hobbitguy1420 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Lost the sound on FF after updating to 121.0

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0) I updated FF build from 120.0.1 to 121.0, then sound disappeared from all w… (read more)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

Asked by H 2 months ago

Answered by H 2 months ago