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i can't find my 'mozilla' directory in "appdata/roaming"

i somehow can't find the 'mozilla' folder in 'appdata/roaming'. i was trying to open my profile folder but it displays the message saying that it's 'unavailable'. i digg… (read more)

i somehow can't find the 'mozilla' folder in 'appdata/roaming'. i was trying to open my profile folder but it displays the message saying that it's 'unavailable'. i digged in further into the problem and found out that i had no such mozilla folder in appdata. is there any way to fix this problem? or am i just missing something?

Asked by MNK 1 month ago

Answered by cor-el 1 month ago

  • Solved

I have slow operation on some urls that run properly on chrome

Slow operation and lockup with some urls that work correctly with chrome. https://www.leaguesecretary.com/bowling-centers/spanish-springs-lady-lake-florida/bowling-leag… (read more)

Asked by soular21804 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

No Audio from Firfox. Not in Windows volume mixer

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, dri… (read more)

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

Asked by birdville3000 1 month ago

Answered by birdville3000 1 month ago

  • Solved

Firefox closes immediately after opening it

Hello! I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 min… (read more)

Hello!

I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 minutes and then it happens again.

Asked by chillestyt 1 month ago

Answered by chillestyt 1 month ago

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Bookmarks Toolbar clickable area reduced to bottom edge only

I think this started after my most recent upgrade - I'm currently on 108.0.1, but I suspect it was an upgrade from 107, not just from 108.0 (I use PortableApps and only u… (read more)

I think this started after my most recent upgrade - I'm currently on 108.0.1, but I suspect it was an upgrade from 107, not just from 108.0 (I use PortableApps and only upgrade through PA, and it takes time for PA to prep new versions of app, so sometimes short-lived versions are skipped, and the 108.0.1 changelog only mentions one tiny bug fix). When trying to access a bookmark or folder on my bookmarks toolbar, nothing happens (color change or tooltip on hover, nor clicking) unless the mouse is at the very bottom edge of the button area, well below where the icon and text are. Is this happening to anyone else? I use the bookmarks toolbar heavily, so this is very annoying.

Asked by OsakaWebbie 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox showing 'chevron_right' on some web pages

On some websites Firefox displays html tags - see examples below These tags dont appear when I use Microsoft Edge or Chrome Any ideas what is causing this ? Thank… (read more)

On some websites Firefox displays html tags - see examples below

These tags dont appear when I use Microsoft Edge or Chrome

Any ideas what is causing this ?

Thanks Dave Sharpe

Asked by ds62 1 month ago

Answered by cor-el 1 month ago

  • Solved

Access denied

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this … (read more)

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

Asked by williammcgarrie 1 month ago

Answered by Paul 1 month ago

  • Solved

MNP Error Page on .mil

Trying to load .mil webpages (specific case in image) present an MNP error. For context; VPN on, connected to US server Same site tested in edge with VPN works. If anymor… (read more)

Trying to load .mil webpages (specific case in image) present an MNP error. For context; VPN on, connected to US server Same site tested in edge with VPN works. If anymore information is needed I can provide, thank you and happy holidays!

Asked by ninopachinko 1 month ago

Answered by jonzn4SUSE 1 month ago

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Firefox suggesting usernames - saved logins off

Firefox is suggesting usernames on multiple websites that I access regularly. However, I have the saved logins feature turned off in Firefox. When I access Settings >… (read more)

Firefox is suggesting usernames on multiple websites that I access regularly. However, I have the saved logins feature turned off in Firefox.

When I access Settings > Privacy & Security > Logins and Passwords - it shows all of these options turned off.

When I access Settings > Privacy & Security > Logins and Passwords > Saved Logins... - it indicates No Logins Found / No Synced Logins found.

I do have Firefox Sync turned on to sync between devices, but since it indicates "No Synced Logins" it doesn't appear this is coming from another device. I have checked multiple devices and found they all show "No Synced Logins"

Only happening in Firefox. I am not getting these suggested logins in Edge or Chrome.

Happening across all my Windows 10 and 11 devices that have Firefox sync enabled. 2 x Windows 11 Pro 22H2 (build 22621.819) 1 x Windows 10 Pro 22H2 (build 19045.2364)

Firefox 108.0 on all Windows devices, but it started before updating to 108.

I have not yet tried resetting Firefox - hoping to use that as a last resort.

Any suggestions on where else to look or what I should try?

Asked by bumgarb 1 month ago

Answered by bumgarb 1 month ago

  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Mozilla Firefox launches, but all screens (except "Settings") are blank

I installed Firefox onto this new computer, and it was working fine. After a (possibly unrelated) Microsoft Windows update, Firefox stopped working correctly. Now all win… (read more)

I installed Firefox onto this new computer, and it was working fine. After a (possibly unrelated) Microsoft Windows update, Firefox stopped working correctly. Now all windows (except "Settings") are completely blank. I can't sign into my Firefox account, because the sign-in window is also blank. I don't know if this helps, but I've noticed that when I click on the "Firefox View" button in the upper-left corner of the screen, I see a box that says, "Switch seamlessly between devices" and includes a progress bar that indicates it's "11 % complete", which it has continued to say for three days. I've refreshed, uninstalled, and reinstalled Firefox several times and get exactly the same result (including the "11% complete" notice in Firefox View). Please help -- I've used Firefox for years and would very much like to continue to use it on my new computer, but right now, I'm stuck with Microsoft Edge (which is working fine ... but I love Firefox)!

Asked by oscarkirchner 1 month ago

Answered by cor-el 1 month ago

  • Solved

Yahoo Email Not Signing on Firefox

All of a sudden, Yahoo email is not signing on Firefox on Windows 11. It is working on other browsers on the same computer, and even on Firefox on the Mac computer that i… (read more)

All of a sudden, Yahoo email is not signing on Firefox on Windows 11. It is working on other browsers on the same computer, and even on Firefox on the Mac computer that is running the Windows 11. I tried all possible solutions but to no avail.

1) Cleared all cached data and cookies 2) Refreshed FF 3) Completely uninstalled FF and deleted the profile folder and reinstalled a fresh copy 4) Disabled all add-ons and extensions. 5) Private window

I am stuck at " Uh-oh... We can’t sign you in right now. Please try again in a while" every time I try to sign in. I get (https://login.yahoo.com/account/challenge/fail) instead of (https://login.yahoo.com/account/challenge/password).

Any suggestions?

Thank you

Asked by TheBob3 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Windows 11 Audio fail, works on all other browsers

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not fe… (read more)

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

Asked by VeeVee 1 month ago

Answered by VeeVee 1 month ago

  • Solved

Bottom of custom font getting cut off on windows devices

Hi, Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices. I created a custom font and it seems that at 100% zoom m… (read more)

Hi,

Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices.

I created a custom font and it seems that at 100% zoom my characters are getting chopped on the bottom. At 90% and 120% its renders correctly.

I have attached a sample screenshot with the font at 120% and the font at 100% resized so they are equal in total pixel volume to illustrate the difference.

Already looked at the following:

  • Turning off ClearType in Windows.
  • Various settings using the font-smoothing css property:

https://developer.mozilla.org/en-US/d.../font-smooth

Neither of these seem to have any effect. Because my font is meant to have an old school video game style and feel the way that it renders, trying to smooth it over has a negative effect.

I realize the fix may not be something that can be changed in FireFox itself, but if anyone who has experience with this type of issue can offer any advice or guidance it would be greatly appreciated.

You can play around with the zoom levels with my font here: https://www.stevesgames.com/about

Asked by steve 1 month ago

Answered by steve 1 month ago

  • Solved

Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 2 months ago

Answered by mike.glover_1 2 months ago

  • Solved

Uncontrolled tab bar scrolling

I restarted firefox today, and now I have the following behavior: I have a window with many tabs open, enough that I have the little '<' and '>' scroll buttons in … (read more)

I restarted firefox today, and now I have the following behavior: I have a window with many tabs open, enough that I have the little '<' and '>' scroll buttons in the field. Whenever I move the mouse pointer into the tab area (including the scroll buttons, but not the '+' (new tab) button to the right), unless I am actively clicking, the tabs start scrolling rightward until only the rightmost set of tabs are visible. The window being viewed does not change. I can use the 'v' tab selector to the right, and it will select the chosen tab and make that visible in the window, and make the selected tab visible in the tab bar, but when I again move the pointer into the tab area, it starts scrolling to the right. Similarly, I can click on the '<' scroll left button, or double or triple click on it, and it will scroll the tabs leftward; but immediately after completing the action, the tabs will scroll rightward to the end again.

It seems my problem is the same one as in this thread but there was no solution given there (the problem persists after restarting Firefox in troubleshooting mode). I see the same behavior as that poster with the tooltips in the tab bar, but drop-down menus such as on this submission page seem to be working normally for me.

Asked by georgeh2 2 months ago

Answered by georgeh2 2 months ago

  • Solved

Scroll wheel click no longer works in Firefox exclusively

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox. Wh… (read more)

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox.

Whats weird is it still registers a click when I use it, so I can lick on links with it if I want, but the function of scrolling, either by clicking once and using my mouse to go up and down, or by clicking an holding, no longer works.

I've tried disabling add-ons, incognito mode, nothing seems to work.

Asked by firefox.6hauh 3 months ago

Answered by firefox.6hauh 3 months ago

  • Solved

browser video

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but… (read more)

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but still nothing. I then installed chrome and the videos worked can you guys please give me an fix.

Asked by jannes3de 2 months ago

Answered by James 2 months ago