Firefox Support Forum

About a month ago, I had no issues taking a screenshot of what's displayed or entire page. Now, whenever I take a screenshot, it copies only 3/5's of the page (from the left margin to roughly 3/5ths of the page both displayed or entire). My settings in about:config have not been changed (well, they are changed but at the same settings as when 'Take Screenshot' worked and now only copying 3/5ths of the page).

Having a hard time trying to figure out why Firefox View would be completely empty every time I check it (see attached image). I use Firefox all day long on my desktop and phone. My account is synced on both. Is there a settings I'm not aware of?

Thanks for help.

Hi, I opened Mozilla after coming home from work today and had a few weird things happen. First things first, I was welcomed with a "Thank you for installing AdBlock" page. Which wouldn't be all that odd if I didn't use Ublock Origin instead. I removed the extension, ready to move on, but then I noticed all my bookmarks in the toolbar were gone! The ones saved to other bookmarks are still there, but the ones on my toolbar are deleted and not hidden. While I was investigating that, I found that my history looks weird? It's a bunch of pages on Nexus Mods that I visited a month ago or so but haven't visited recently.

Only my three devices, PC, phone, and Steam deck are logged in, but I'm worried my account has been compromised. I've changed my password and am trying to get two-factor authentication up.

This is version 119.0.1 on 64-Bit Windows 10. Due to an abrupt Windows update requiring restart, this browser should have restored the previous session, which it didn't. Edge was open to; and it did that with no problem. At the moment the box requiring restart showed, the screen froze with no access to Firefox settings. Still, it should have restored the previous session as Edge did.

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

On all windows in Firefox, both normal and private, I get what looks like brushstrokes over the text. Generally they disappear when I move the cursor, but they also appear and disappear without mouse moves. I have the same extensions running on other PC's but don't get this happening, only on this newly-built PC. Using Windows 11 version 22H2, Firefox ESR 115.4.0 64-bit. In the sample the brushstroke shows about 80 % down the page. It disappeared after about 30 seconds, and other appeared later. While writing this, the same kind of thing was happening on this page. Extensions Ecosia and Ghostery.

I've been on the net since probably 1995, working in the computer industry. I buy a lot of items on the web, especially Ebay. I like to save the entire listing at the time I bought the item. Why, because listings change and it's frustrating. This way I have the full page in my Documents folder. Over the years, I've been running into problems with save Web Page Complete. More times then not it Fails, no reasons, just the little download icon goes red and it failed. That's how I know...I have read other support questions, but nothing other than a screen shot is recommended...Ugh. how can one screen shot save a page that scrolls in my browser for many pages...

So Why Do complete web pages fail to save?

Why are there no Descriptive Errors?

Is there something I can do to ensure I get this feature working again, reliably that is;-)

As always, I appreciate any help given:-)

When I compose a Twitter reply (desktop) text becomes garbled. If I hit 'Enter' message disappears. It I hit 'Shift' and Enter, cursor returns to beginning of sentence. Apostrophes don't render, at times.

It's as if a 1978 version of a word processor, you can type, but nothing else

Other posts, other websites work beautifully. v119.0, but has done this on every version, every configuration

Attached is me pasting ' issues with Twitter on Firefox ' into compose No idea

Thanks in advance

I get black and or white rectangles on web pages as I scroll or move the cursor. Some times they obscure what is on the page, sometimes a ghost of what is underneath shows through, sometimes they are like a layer between page components. I've attached a couple of screenshots to show some of the problems. I've reset Firefox but it made no difference. Any suggestions? Rhanks Tony

PC Acer Spin SP513-55N OS Windows 11 22H2 Firefox 119 build 20231019122658

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix account. (attached) I already have a Netflix account and can watch streaming movies with no problems on other browsers, but not using Firefox, which is my Default browser.

Only black screen. No any extension.. I tried clear cookies so many times.. allow all things website.. disabled.. none of these helped. Its same also on Chrome.. edge so yeah dont know what happened in one week because it worked last week fine only firefox and now not.. Tried ask here also because CBS support not want help me..

I've been having this issue constantly since I started using Fire Fox and cannot seem to get it fixed. My school uses Canvas by Instructure for assignments, teachers will often times have links that are direct to a google drive that is only accessible through my school email account. Normally on other browsers i can just see the document normally(shown in one of the images using MS Edge), but on fire fox it asks me to authorize the account is mine and to enter my password in. After doing so i am met with "Authorization failed. Please click "Authorize" to try again."(shown in the other image using Fire Fox) and no matter how many times i am unable to access the document.

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

When I go into fullscreen, by any means (F11 or dedicated button next to zoom settings), only the firefox toolbar disappears. The window taskbar stays there. Issue is not present on other installed browsers.

I tried: - Troubleshoot mode - Tinkering with windows accessibility settings for Firefox - On troubleshoot mode, Individually flipping these configs (+ refresh): - - browser.fullscreen.autohide - - browser.link.open_newwindow.disabled_in_fullscreen - - browser.link.open_newwindow.disabled_in_fullscreen - - widget.windows.fullscreen_remind_taskbar

My visited links no longer display in a different color. This started in the past few days, likely caused by the most recent update of Firefox. Going into Color Management and adjusting the settings there had NO effect. This is very frustrating.

Firefox won't show ever the window to save files or to open files. It happens on any website. If I press ctrl+S the "save as" window does not appear. If I try, on any page, to open a file for upload the window to select the file does not show.

Please advise!

OS: Ubuntu 22.04.3 LTS Firefox Version: 118.0.2 (64-bit) (installed through Snap)

When refreshing and clearing cache using CTRL+Shift+R, browser should reload all assets. However when refreshing site with @import(ed) style sheet, it does not update.

The workaround is to open the style sheet in a new tab (e.g. https://my.web.com/assets/custom.css) and run refresh + clear cache there CTRL+Shift+R, which loads the updated style sheet.

Then, upon refreshing the original site (https://my.web.com), the CSS has been updated.

Is this a bug or expected behaviour?

I have a SonicWall firewall on our office network. I can log into it from an office workstation, but when I try to export/save its Configuration I get the "Secure Connection Failed" message. I've searched for a solution to this but have only turned up two:

1) Disabling SSL Scanning Feature in Your Antivirus Software.

2) By Changing the SSL Settings On Firefox

Neither of these are desirable. For option 1, this computer is using Windows Defender, and disabling SSL scanning is not a feature that I know of. In either case, these solutions are across-the-board and would affect all pages I go to whereas the only one I'd like to get to is this SonicWall device located on our internal LAN.

I recall that Firefox used to allow you to make an exception on a per-site basis. Is this no longer possible? Is there any other way to accomplish this without disabling SSL validation for all sites?