Firefox Support Forum

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Few years ago I had Firefox set to open to home screen every time I clicked Firefox on the task bar, even if Firefox was already open in the background. That worked great for me. Now it only lets you do it after four hours of inactivity or something. Or when you close all tabs, which also got harder to do lately.

Then until this morning, actually, I've been keeping a shortcut to Firefox home on the bottom of the the home screen right above Firefox in the taskbar. That worked okay for me, but I'd have preferred it like it used to be.

Today clicking that shortcut says "Shortcut isn't available." So I opened Firefox home screen to make another shortcut, but I can't.

I just want Firefox to open automatically start on the home screen. Because that works for me. Why does it keep getting harder and harder? And what I can do now to fix it?

I am running Win 10 and Firefox vr 95.0 I have lost all of my bookmarks including the "other bookmarks" on the left side of the screen. Haven't been able to get them back on the screen.

Recently all of the shown incoming email correspondence was deleted from display back to an August date, and since then no new emails are displayed. I have tried the Firefox Refresh program and a computer reboot, which did not fix the problem. How do I fix this problem????

When trying to log into my Barclays Bank account with Samsung laptop (previously trouble free) I get: 'Bad request Your browser sent a query this server could not understand'. I'm able to access account with my Samsung phone app.

There seem to be an issue support for glibc 2.34 planed to be added in Firefox 91, any chance to issue a 90.3 hot fix to include support even if it's a few days early?

 This is an issue affecting this Distro:

https://github.com/clearlinux/distribution/issues/2416

I keep getting a message that a web page is slowing my browser down. And it is terribly slow. How can I get rid of this frustrating issue? I think I even know the web page that it is.

Tonight I noticed something really weird when I tried to reply to a comment on Youtube. Initially, I tried to reply from the bell button in the notifications and soon I realized that the Spacebar was not working. I thought it might be stuck, but it was not, since it was working fine in both the address bar and the search bar. Asynchronous keys function was disabled. Then, I went to the video and tried to reply from there. Guess what! The video was being resized using the shortcuts depending on what I was typing! For example "t" changes between normal and theater mode and "i" makes it picture-in-picture. What is going on? I am sure no key is locked, i even restarted my pc and the same thing kept happening. Then, I turned it off and on and the problem was persisting. Everything works fine on other applications, just YT seems broken for some reason. I tried to type on YouTube on two other browsers and everything worked fine. I don't think it has anything to do with the windows update, since it only happens on firefox, which I don't intend to change. Is there any setting to lock/toggle the Youtube shortcuts on and off? Sorry for the length of my description and thanks a lot in advance!

Yesterday Firefox, which I've used for years, suggested that I refresh. So I did. It created an "Old Firefox Data" folder. The newly refreshed Firefox had none of my bookmarks, etc., so I tried to add them by calling up the site and pressing Control+D, clicking on the star, etc. Nothing worked. Then I tried to add "Top Sites" to the opening page of the browser, putting in the name and URL. That didn't work either. Then I went to look at the suggestions on the Mozilla site as to what to do, either to allow the current version of Firefox to accept Top Sites & Bookmarks, or to reinsert the Old Firefox Data. I found the relevant pages but could make no sense of them. The recommendations are infinitely beyond my computer capacities, but even the simplest suggestions, like 'open the Old Firefox Data folder, highlight the items contained therein, right click, and press Copy' were unhelpful, since when I right-clicked, the menu that came up didn't include "Copy." Should I uninstall Firefox and download anew? I'm using Windows 7 and Firefox of approximately the same vintage. (Alas) I am also of a generation that remembers when electric typewriters were the big new thing, so I'm going to need very very simple instructions. . . . Many thanks, DKS