Firefox Support Forum

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of its add ons. But as soon as I add Chrome folder and a css to enable multirow bookmarks folder. No website launches. Just white screen. Anyone experienced the same?

Please help as I really need multirow bookmarks. Thank you.

Yesterday, I put my laptop in hibernate mode like I always do. When I turned it back on, I was greeted by Microsoft asking me to install Windows 11. Of course, I declined the offer several times. I then noticed that everything I had opened was now closed. So I opened everything up again, including Firefox.

My laptop has a wide-gamut display, and colours look oversaturated by default. It's one "feature" of this computer that I don't like. So, anyway, I had to fiddle with the color management settings in Firefox to get page elements like images and text not to look blindingly saturated. Aside from videos still being unchanged, the settings worked great for many months. Now, suddenly after this push for Windows 11, the color management has seemingly gone back to what it was like before I got it looking right. Nothing I change has any effect. Change settings. Restart browser. Nothing. Repeat that process until I'm ready to launch my laptop out the window.

I closed out and then re-opened Firefox. I refreshed the browser. I rebooted the system. Nothing. All color management settings don't take any effect.

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile. I have been opening up another browser, Edge or Chrome, if I needed a WYSIWYG image. I forget when this began - it's been more than two updates. Thank you.

Win 11 Pro v.21H2 64-bit HP Spectre x360 2-in-1 laptop 16x10, 11th Gen i7, 16 GB RAM

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do with the fact that I had enabled multi-row tabs. I can fill up that space with tabs if I open enough of them. In the older version that space was not there and the space would just expand to accommodate the extra row of tabs as needed. Any ideas would be greatly appreciated!

Hello guys,

I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error message on all twitch streams: "Your browser encountered an error while decoding the video. (Error #3000):. Keep in mind I have tried most if not every "fix" I've found. I've disabled the hardware acceleration, cleared cookies and cache, I've disabled the extensions, I've tried Incognito mode, I do not have a third-party anti-virus and I do not have a VPN. This works on all other browsers and it used to work on Firefox before I wiped my PC, so that I can install Windows again. I really do not want to use a different browser, I love everything about Firefox right now.

Any suggestions will do, thank you very much.

Hey there,

Intro: I recently switched to Linux and (because Brave is so broken) also to Firefox and I am liking it so far.

Problem: Unfortunately I can't copy-paste files from Ubuntu Files (Nautilus) to Firefox (I tested image files and also sounds files, neither is working).

Test with Firefox: 1. Download a random photo (e.g. from Unsplash) 2. Select the file and hit ctrl + c in Files/Nautilus 3. I go to the clipboard inspector 4. I hit ctrl + v 5. The image does not show up in the output (see screenshot)

Test with Brave: 1. Do the same as above 2. The image does show up in the output (see screenshot)

Notes: - I am using Linux Ubuntu 22.04 with Wayland - Firefox Version 107.0 (64-bit) for Ubuntu Canonical - 1.0 - I have no extensions installed - I am not using the snap version (so I can scroll smoothly) ... I think I used apt-get install but not 100% sure

I disable my option "Restore previous session" and it works fine if i close my firefox.

But if i do not close my firefox and reboot my computer directive, the session will restore at next startup.

Obviously when i reboot my computer, I don't want to see my tabs anymore, but I failed to find any setting to do so. I also find someone say to set `browser.sessionstore.resume_from_crash` in `about:config`, but it doesn't work, and I don't think it is the proper way to solve this problem because reboot is not crash.

OS: linux firefox: 107

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent bookmarks added and there's no way to organize those or delete them without also deleting the bookmarks from the main bookmarks menu, which can be organized. There should be a way to not show bookmarks that are private bookmarks just because they've recently been added. I couldn't find an answer to this anywhere in support -- though I might not have been searching the right terms. Any and all help would be much appreciated. (Also, apologies if I put this in the wrong category. Wasn't sure what to use.) Thanks!

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

I am using Moziall Firefox 64-bit with version 107.0 on Windows 10 21H2. I always like to scroll web pages with the mouse scroll wheel by clicking the mouse wheel and then moving the mouse up and down. I think you know this function. Normally a small circle with an up and down arrow appears, but not anymore. In other programs like Outlook, Word or Edge it still works.

For troubleshooting I have already deactivated all addons and started Firefox in safe mode. Unfortunately, everything has brought nothing.

Translated with www.DeepL.com/Translator (free version)

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the MP3 file

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer list I can see only the PDF printer, not my default printer or any other printer. Also if I click on the link "Print thru the system printer window" I see only "Print on file" and "Print on LPR" I tried the same on Chomium and there I can see my default printer My system is a Ubuntu desktop 22.04 recently updated from 20.04 LTS Thank for your work

Prior to the last update, Firefox was auto resizing my tab background area (I don't know the technical name of this, but its the menu area behind the tabs) to fit more tabs as I opened them, up to a certain number of open tabs. Now the tab background area remains at its full size from the start even if I have only 1 tab open. I prefer the old behavior and I'm not sure what userchrome setting I need to adjust in order to get back to it. The line that is causing the issue is as follows

1. main-window {

 /*--tab-min-height: unset !important; */
 --tab-min-height: 38px;
 --tabs-lines: 8;     /* THIS LINE CAUSES THE PROBLEM */
 --tab_min_width_mlt: 186px;
 --tab_max_width_mlt: 186px;
 --tab-min-height_mlt: 38px;

}

I can reduce it to a lower number but when I do that I am stuck with the tab scrolling behavior that I don't want. Perhaps there is a setting to auto resize the tab area that I'm unaware of. I would appreciate any assistance. Thanks.

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the left and grey circles on the right. I searched on here and Google and found this was a fairly kcommon problem. I opened FB in a Private window and all was well. I could also open FB in MS Edge no problem. I have tried the recommended guide to Settings> Privacy> clear cache/data/cached web content>clear. No change, still white screen in a normal window. As far as I remember I have not changed any setting or even gone into tools for sometime. I am at a loss as to what to do. Seems many others have this problem and have not been able to find a solution which does not give me much confidence. I am on Win10 fully updated.

I have the notification setting set to block all requests for website notifications.

https://www.bonsecours.com/ still managed to present such a notification (see the attached images)

NOTE: I recently had to reset FF due to the installation being corrupted during the install of an upgrade. I believe I have restored most of my settings on topics like access to microphones, push-notification requests, and the like, but I may have missed something relative to this. (When I first shut down all requests for push notifications, I believe it was still required to do so via about:config.)

Created second profile (intended for business use) on my USB stick, I thought that naming the profile in create new profile would create a folder of that name in my chosen destination, it didnt, and created the profile in the root directory of my USB stick, I then realised this had not created a new folder with the name I used in the new profile setup, so then removed profile in the profile setup page, and it deleted the whole USB stick!! Doh. Can I recover the data, ie reverse the profile deletion? I have lost a whole load of important stuff.

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was able to log in to Century Link and view/download my current bill. This month when I try to view the bill all I get is a grey screen and no data. I have been forced to use Microsoft Edge which DOES allow me to view/download the bill. Also, the Chat feature on Century Link via Firefox does not work. It does work in Microsoft Edge. Something in Firefox changed in the past month and I haven't a clue what it is.