Firefox Support Forum

Reporting this issue here cause i can't find if there's an actual bug report system. This issue seems to only be on firefox, I've tried chrome to see if it does it there and it's all fine. The issue is when you have the better TTV addon you can see custom emotes on twitch and some emotes are animated, the animated emotes sometimes freeze for a split second and lags the chat for the same time. I've disabled all addons on firefox except better TTV to see if other things are causing it, still does it. Made sure to test this on chrome as well with just the one addon.

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEnterpriseRoots certificates settings in HKLM\SOFTWARE\Policies but there is no Firefox folder there. I searched all through the registry and did not find that specific entry. In Firefox about:settings, I have the certificates policy ImportEnterpriseRoots set to True but as I said, it is not in my registry on Windows 10. I tried Refresh Firefox and that also did not help. I have uBlock Origin Extension that may be doing this but I don't know where if it is. I tried disabling uBlock and it did not remove the issue. Any other suggestions?

I have had to create a new Firefox on one of my computers. I have imported my bookmarks, but there appears to be no way to import the Bookmark Toolbar. This is tiresome. So I wonder if I can use Sync to do the job? My Bookmark Toolbar exists on my other PC. Is it safe simply to use Sync to do the job of importing the Bookmark Toolbar to my new Firefox? I use Windows 10.

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function?

In my experience, I have it set to Block both Video and Sound, but this blocks simple pronunciations, in Search or Translations. I hope there some way, a command, a mod or a setting allowing a Hotkey or Icon for Fast Disable/Enable.

Thanks for all your work and making the internet safer for everyone.

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Hello,

Sometimes I want to know which bookmark folder I've saved a particular bookmark in. I don't necessarily want to go to that site, I just want to know where I've saved it. The options provided do not include which folder it's in. The list offered is: name, tags, location, most recent visit date, visit count, added, last modified. How can I which folder I put it in?

Thanks, Andre'a

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Hi,

Since about 2 weeks ago everytime I run Firefox a process with the name 'Hello World' runs as well.

The text in the command line window reads: "This process runs at the full privileges of the user and has access to the entire public desktop API surface

Press any key to exit ... 15:16:48.6322622 (a)ThreadProc Start!! Connection established - waiting for requests"

Does anyone know what this is? I tried searching the net, but I could not find anything useful

I have tried a clean reinstall of Ffox and after running it for the first time, without signing in or installing any add-ons, the same process opened with it.

Thanks,

Mitch.

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, others are throwing this kind of message. I wasn't even able to post this mesage from FF but other support.mozilla.org pages are working fine. Tried Troubleshoot mode, same issues.

Below are my Crash Report IDs

bp-d2e8b395-e76f-4f17-a6ce-f74530221123 23.11.2022, 20:28 Wyświetl bp-94f286d3-58ac-462d-9f7d-c62db0221123 23.11.2022, 20:28 Wyświetl bp-a6cd1461-5da3-4ada-82a7-f1f720221123 23.11.2022, 20:28 Wyświetl bp-f09520a5-d22b-4e77-9aaa-4450a0221123 23.11.2022, 20:28 Wyświetl bp-e52ff76f-49da-478a-85c3-188490221123 23.11.2022, 20:28 Wyświetl bp-af0438b5-2dc8-4f9f-9d44-27fc80221123 23.11.2022, 20:28 Wyświetl bp-ccb6f322-08c0-4988-94f2-bbe2a0221123 23.11.2022, 20:28 Wyświetl bp-607ddccf-48a7-4b99-8e60-7a0da0221123 23.11.2022, 20:28 Wyświetl bp-8848042f-78ef-447a-8443-3f1ee0221123 23.11.2022, 20:28 Wyświetl bp-4265b4bd-0886-4cc1-ae99-96ed20221123 23.11.2022, 20:28 Wyświetl bp-377c8550-bc41-4f92-8dbd-f1aa00221123 23.11.2022, 20:28 Wyświetl bp-4993fe49-f020-47ee-9216-4e1190221123 23.11.2022, 20:28 Wyświetl bp-7af51c18-16c9-42e9-8913-5e0b80221123 23.11.2022, 20:28 Wyświetl bp-4e3db8aa-0dcb-4198-8935-029930221123 23.11.2022, 20:28 Wyświetl bp-4252c2fc-217e-4cd0-8efc-cbe6a0221123 23.11.2022, 20:28 Wyświetl bp-3acf0b04-734e-4395-99eb-ed2460221123 23.11.2022, 20:28 Wyświetl bp-76cc428d-b6b5-4da8-b25e-0a4620221123 23.11.2022, 20:28 Wyświetl bp-683c5bb7-1251-49d4-8c3a-ec0420221123 23.11.2022, 20:28 Wyświetl

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Hello,

Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence had the following reference no#:

Access Denied You don't have permission to access "http://www.nokia.com/phones/support" on this server.

Reference #18.9cf7df17.1669164130.8b3c1e51

If I employ other browsers like Safari or Brave, I'm able to successfully access both this page and others which are restricted on Firefox. So, what might be causing this to happen? Firefox is my preferred browser, therefore I'd like to find a fix. Any help would be greatly appreciated!

bp-36b73c31-e676-4a79-90c4-7a5f90221123 bp-cc1a14ca-485c-4f06-863e-f70d50221123 bp-d22b727d-9439-46b5-b9f6-b23190221123 bp-c53f0fa5-e419-4743-982c-cba090221123 bp-9a96a3ed-88eb-4f54-a38a-a56440221123

The browser (version 107) regularly crashes and then never launches. After entering failure mode, I disabled all the extensions, but it still wouldn't start. Later, I disabled the hardware acceleration, and I can start the browser, and the extensions work. But then, it still crashes occasionally and periodically. I tried to change to version 100 and also have a similar problem. Resetting Profiles would start, but it would still crash after a while. It crashes for me too.

When scrolling down I choose to read an article in a new window. When I open the new window, on the right side, a pop up window appears titled “Join the Conversation” or “More from Daily Express” blocking some of the article’s words. How can I stop this pop up window from appearing? Thanks.

FireFox V. 107.0 -MBP-High Sierra.

Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happening a lot and getting really irritating. So I bring up Google Chrome and it always brings up the article. SEE THE PICTURES. I use only Fire Fox as my browser, I keep Chrome around for when Fire Fox doesnt want to work properly. As you will see in the pictures the same website for both browsers. Fire Fox wont show the article no matter how many times I refresh the page or shut FF down, or reboot my MBP, but Chrome works perfectly every damned time. Why cant Fire Fox open the article but Chrome can? I need your help, any advice is greatly appreciated. SEE THE PICTURES.

Hi,

Before updating Firefox yesterday, I was able to see my 2 bookmarks folders in the Firefox toolbar. Now after updating, I need to click a button with 2 chevrons pointing right which then shows me only 1 of my bookmarks folders.

There are actually 2 folders in here, which I can see if I go to the Bookmarks menu, but clicking the chevron button only shows a single folder. However the problem is that up until yesterday, those folders were right in the toolbar itself without any chevron button.

Has there been a change in the latest version? I don't see anything about this in the release notes.

Thanks,

- Tate

When I browse carsales.com.au and redbook.com.au I get the error message:

We want to make sure it is actually you we are dealing with and not a robot.

Please click below to access the site.

Why is this verification required? Something about your browser’s behavior has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 180.150.36.41) as you.

Having problems accessing the site? Contact support.

I have accessed these websites many times previously without problem. Other websites appear ok.

I'm on Windows 10 pc.

Many thanks.