Showing questions tagged:

Lost All of My Data Post 149.0 Update on Mac-OS

Hi, ok, so my computer just randomly updated my Firefox Browser and now all of my bookmarks, saved passwords, extensions, themes, and history is gone. I used the links on… (read more)

Hi, ok, so my computer just randomly updated my Firefox Browser and now all of my bookmarks, saved passwords, extensions, themes, and history is gone. I used the links on the support website, but they were not helpful at all. I am logged in with the same account I was originally logged in with prior to update 149.0 (logged in with gmail). When I sync data in settings, it automatically imports my Safari and Chrome information (which is not what I want). I try to import my bookmark and password history from the saved HTML and CSV files under Mozilla Firefox, but I don't have the ability to do so, as the files are essentially 'greyed' out. I have tried every step to troubleshoot and every link that is related to my issue listed on Mozilla's support with no success. I have even searched my issue on Google and Reddit. Please help!!

Solved 1 18

blocking AI assist

hello- i have set firefox preferences to block all AI enhancements. even so, i keep getting 'search assist' and other AI prompts. see screen shot below. i do not want any… (read more)

hello- i have set firefox preferences to block all AI enhancements. even so, i keep getting 'search assist' and other AI prompts. see screen shot below. i do not want any AI involvement in my firefox experience. please advise. thanks

Solved 4 21

I deleted the VPN button after the latest update and would like to get it back. Any thoughts?

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need sugg… (read more)

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need suggestions -- thanks.

Solved 1 13

The installed English language does not show

Hello, I have installed the English GB language for spellchecking, but it doesnt show in the dropdown menu. It only shows Dutch. Please help. Mark … (read more)

Hello,

I have installed the English GB language for spellchecking, but it doesnt show in the dropdown menu. It only shows Dutch.

Please help.

Mark

Solved 1 19

@AOL.com the text for the news articles does not load

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other … (read more)

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

Solved 2 14

Artifacts, micro dots when using Nvidea RTX 3060 and Firefox browser

I recently installed an rtx 3060 12gb on my old system (Win10, ga-h77-ds3h gen3 mobo + xeon ivy bridge cpu). I installed latest Nvidea Studio drivers. Everything seems fi… (read more)

I recently installed an rtx 3060 12gb on my old system (Win10, ga-h77-ds3h gen3 mobo + xeon ivy bridge cpu). I installed latest Nvidea Studio drivers. Everything seems fine apart from Firefox, which showed visible artifacts/flickering lines on the screen. I disabled hw acceleration in Firefox settings and now instead of the lines I just see micro dots which change position frequently. As recommended by AI i changed some other settings in about:config but the tiny dots are still there. Starting Firefox in safe mode they are still there. On MS Edge its fine, there are no dots/artifacts.

Is there something else that might fix this or there is nothing that can be done, its just how the rendering engine works on older systems and rtx 30s cards?

Solved 8 42

Feedback on Built-in VPN (Beta)

Currently the built-in VPN operates via a blacklist system. Where it is turned on browser wide, with exception of sites you manually add to the blacklist where it will tu… (read more)

Currently the built-in VPN operates via a blacklist system. Where it is turned on browser wide, with exception of sites you manually add to the blacklist where it will turn itself off when on those sites.

To preserve the allotted 50gb data limit for using the VPN, I would ideally need to turn the vpn off of every website that I don't need it to be on which is extremely tedious even if it's a one-time annoyance.

It would be better if instead(or in addition to) we had a whitelist option where we could have the VPN not be active browser wide, with exception of any site we add to the whitelist. I would much prefer this because there's only a handful of sites that I would need the VPN to be on.

Solved 2 10

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Solved 2 1 275

I use 4 different languages. I would like Firefox to correct them.

When I write emails or whatsapp messages Firefox signals as false all the words that don't conform English orthography. I would like to switch language either automatical… (read more)

When I write emails or whatsapp messages Firefox signals as false all the words that don't conform English orthography. I would like to switch language either automatically or quickly. What do I have to do?

Solved 2 14

i cant add tools to the overflow menu (im talking about the BUILT IN ones like zoom controls)

(srry if wrong topic) basicly when i use the customize firefox tab it tells me about the overflow menu but when i try to add BUILT-IN tools like zoom control it just, not… (read more)

(srry if wrong topic) basicly when i use the customize firefox tab it tells me about the overflow menu but when i try to add BUILT-IN tools like zoom control it just, not, and also the overflow icon apears gray'ed out,

if someone can help me with this then pls reply to this, ill come back to this post like a week later

Solved 3 22

How to stop Windows 10 notif from appearing in every single new tab?

I'm using an out of date Windows 10 laptop. I am aware of the Windows 10/11 thing. I know. I've got my own reasons for not updating this one, it's not my only device. I g… (read more)

I'm using an out of date Windows 10 laptop. I am aware of the Windows 10/11 thing. I know. I've got my own reasons for not updating this one, it's not my only device. I get it. I understand. I know. My settings are how they are on purpose. I do not need to be nagged in this fashion.

How do I turn this off? I can't find it in settings. It's not appearing on any of my other browsers. It's just Firefox. Please help, it's driving me crazy.

Thanks in advance.

Solved 3 5 32

How can I obtain Firefox beta for Windows 11?

I have always downloaded and used the beta version of Firefox on both my Windows 11 and Android environments. Recently I've noticed I'm no longer using the beta version … (read more)

I have always downloaded and used the beta version of Firefox on both my Windows 11 and Android environments. Recently I've noticed I'm no longer using the beta version on Windows 11, but am so far unable to find a download for it, either from the Windows Store or Mozilla itself. Can anyone tell me if it's still possible for members of the public to install Firefox beta on Windows 11 platforms, if so how, and if not, why not?

Solved 3 16

Firefox keeps prompting me: "You must log in to this network before you can access the Internet."

Every time I start Firefox lately, it keeps prompting me: "You must log in to this network before you can access the Internet." I have no idea what this means and have no… (read more)

Every time I start Firefox lately, it keeps prompting me: "You must log in to this network before you can access the Internet." I have no idea what this means and have no problem accessing the Internet in any case. What suddenly started causing this !#@%$ message and how do I turn it off?

Solved 3 16

Currently, all the AI chatbots provided in the sidebar of Firefox cannot be accessed in the Chinese mainland.

As stated, all the AI chatbots currently provided by Firefox in the sidebar (ChatGPT, Google Gemini, Le Chat, MS Copilot, Claude) cannot be accessed in the Chinese mainla… (read more)

As stated, all the AI chatbots currently provided by Firefox in the sidebar (ChatGPT, Google Gemini, Le Chat, MS Copilot, Claude) cannot be accessed in the Chinese mainland. Could Mozilla add some chatbots that can be accessed in the Chinese mainland to Firefox (such as Qwen Chat, Kimi, Doubao, Deepseek), or provide an option for customizing chatbots so that I can use local model providers like Ollama?

Solved 1 26

Can I select the server used by Firefox VPN?

I just turned on Firefox's free VPN, but I didn't see a way to choose a particular server. I'd like to watch some videos from other countries, but those providers won't … (read more)

I just turned on Firefox's free VPN, but I didn't see a way to choose a particular server. I'd like to watch some videos from other countries, but those providers won't let me watch them unless they think I'm in their country. I can do this with other VPNs because I can choose a server that is in that country. Why can't I do that in Firefox? Or can I?

Solved 1 20