Showing questions tagged: Show all questions
  • Solved

server not found.

Hmm. We’re having trouble finding that site. We can’t connect to the server at fzttlwrt.r.us-east-1.awstrack.me. If you entered the right address, you can: Try agai… (read more)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at fzttlwrt.r.us-east-1.awstrack.me.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by JoAnn Wilson 4 days ago

Answered by Denys 3 days ago

  • Solved

Sidebar black print on dark background

146.0 (64-bit) Windows 11 December 11, 2025 Turned on computer this am, Firefox webpage popped up telling me about what is in it's future but now my side bar is black p… (read more)

146.0 (64-bit) Windows 11 December 11, 2025 Turned on computer this am, Firefox webpage popped up telling me about what is in it's future but now my side bar is black print on really dark background. Help!

Asked by Carlos 4 days ago

Answered by Denys 4 days ago

  • Solved

Bookmarks are missing and unable to restore

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the s… (read more)

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

Asked by jeff.horne 1 week ago

Answered by jeff.horne 5 days ago

  • Solved

Can someone help me understand the source of this tab crashing?

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere. https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-6… (read more)

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

Asked by Fluddy 5 days ago

Answered by TyDraniu 5 days ago

  • Solved

Theme submittion

Turns out you cant use your own stuff until it is approved, Sorry for this question I am absolutely new to firefox workshop. Case closed (Please delete it because I could… (read more)

Turns out you cant use your own stuff until it is approved, Sorry for this question I am absolutely new to firefox workshop. Case closed (Please delete it because I couldn't find how to do that)

Asked by Shtirlits147 6 days ago

Answered by James 5 days ago

  • Solved

Bookmarks column white can't read anything

It looks an update occurred but now my bookmarks Column has a white background with white type. I can't read anything there because its all the same color how do I change… (read more)

It looks an update occurred but now my bookmarks Column has a white background with white type. I can't read anything there because its all the same color how do I change the background to black?

Asked by Karen Larson 5 days ago

Answered by david.desmet66 5 days ago

  • Solved

Closed Tab Groups

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welco… (read more)

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.

Asked by bill 1 week ago

Answered by Mark 6 days ago

  • Solved

All of a sudden I'm constantly getting pop up ads on my home page. How do I stop them? I keep clicking that the ads are inappropriate, or I've seen them numerous times, etc.

All of a sudden I keep getting pop up ads on my Home page, even though I click on that I'm not interested or they're inappropriate, etc. How do I stop these??

Asked by Twotutor 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • Solved

Cannot sign in to Vanguard Mutual Funds after 20 years. Can sign in using EDGE. I have the latest version of Firefox I have some Ghostery stuff.

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Wi… (read more)

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Windows 11.

Anyone encounter the same problem?

Asked by holimont 6 days ago

Answered by Denys 6 days ago

  • Solved

When using DuckDuckGo Search, I cannot drag and drop the search URL into my Bookmarks.

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the… (read more)

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the correct URL is not shown for the search using DuckDuckGo. See attached screenshot.

Please resolve.

Asked by Wayne Carpenter 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

i lost all my data ,i deleted the document file in drivec and the app data by mistake, but im shur the syn was on

i deleted the document file in drive c and the app data by mistake, Im sure the syn was on for more than i can remember and even a few days ago i did the syn again, afte… (read more)

i deleted the document file in drive c and the app data by mistake, Im sure the syn was on for more than i can remember and even a few days ago i did the syn again, after the reboot i signed in and did the syn ,there was nothing at all please help me

Asked by Alinet 6 days ago

Answered by Denys 6 days ago

  • Solved

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Hiding "The security sandbox is disabled" warning

I've purposefully used the environment variable to disable the security sandbox. How can I acknowledge and hide the persistent warning? Is there any about:config value f… (read more)

I've purposefully used the environment variable to disable the security sandbox.

How can I acknowledge and hide the persistent warning? Is there any about:config value for it?

Thank you!

Asked by Maximiliano 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Asked by mike741 1 week ago

Answered by jonzn4SUSE 1 week ago