• Solved

Disable "Open Firefox every time you restart your computer" opt-in prompt

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/o… (read more)

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Asked by Raaraa 3 days ago

Answered by zeroknight 2 days ago

  • Solved

How to disable language-aware word selection when double-clicking on text for certain language?

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes… (read more)

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes/)

This new feature is cool, but it has actually slowed down the speed at which I select text. Originally, I could double-click to select an entire sentence, but now a double-click only selects a single word.

It would be great if there was a way to disable this feature for a specific language.

Thank you.

Asked by jamie94 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

Twitter's Login page doesn't load in Firefox

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefo… (read more)

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefox load just fine, and individual tweets individual tweets load just fine. But when I click the login button on any working page, or go directly to the login page at https://twitter.com/i/flow/login, all I get is a white rectangle in the middle of the screen that flashes a loading-spinner for a few frames every two seconds but never actually loads any page content.

I can log in just fine in Chrome, so the problem is specific to Firefox. The problem started at least a week ago, but I don't log in on my desktop regularly enough to know exactly when the problem started.

I turned my Browser Privacy setting to "Standard" and cleared all site data from Twitter, with no effect. I use uBlock Origin, but the problem persists when I disable it. The problem also occurs in Private windows.

Asked by Z Lawton 3 days ago

Answered by cor-el 3 days ago

  • Solved

Schwab website refuses login

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before … (read more)

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before the reversion I tried clearing cache, history, passwords, etc, and I tried a full reinstall of version 123.0. What else would prevent a connection to Schwab when other websites worked fine?

Asked by Larry Young 4 days ago

Answered by Larry Young 3 days ago

  • Solved

Email images not displaying on Mozilla

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and … (read more)

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and when sent to mozilla firefox users.

The problem is that for 10 days now; when i upload images in mailjet and sending newsletters; the images are not displaying in mozilla. In contrast, when i use chrome everything displays fine, both mailjet and email accounts.

I had a long chat history with mailjet support and they requested to follow these instructions to fix this issue first: https://documentation.mailjet.com/hc/en-us/articles/360058211453-Why-are-my-images-not-displayed-missing-in-the-Email-Editor I did this but i had no success so they requested me to use chrome instead of mozilla. But that is not the solution of the problem because this must address all different browser users.

Can you please help me on this?

Thank you,

Asked by St P 6 days ago

Answered by zeroknight 3 days ago

  • Solved

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (read more)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Asked by FireFoxFan1 1 week ago

Answered by zeroknight 4 days ago

  • Solved

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 5 days ago

Answered by cor-el 3 days ago

  • Solved

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 1 week ago

Answered by cor-el 1 week ago

  • Solved

Sudden lack of access to university gmail account

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let m… (read more)

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

Asked by SLG 3 days ago

Answered by SLG 3 days ago

  • Solved

Removing Tabs Bar in Firefox Browser on Windows

Hi, I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947… (read more)

Hi,

I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947) under spain link, i think, and the solution said to write "TabsToolbar-customization-target { visibility: collapse !important; }" somewhere. Where do I go to write that?

I tried the console by pressing f12, but that doesn't seem like that's it. In that article it also mentions to go to about:config and change the status of "browser.tabs.drawInTitlebar" to false, or delete it, but didn't work either.

Asked by Rohan Kapur 4 days ago

Answered by Rohan Kapur 3 days ago

  • Solved

MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (read more)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 5 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (read more)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Asked by lmacri 5 days ago

Answered by MarkRH 5 days ago

  • Solved
  • Archived

How to completely remove the tab bar

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating… (read more)

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating a folder called Chrome within my Firefox Profile folder. I then created a text file within that folder and named it userChrome.css. I put this string in the text file #tabbrowser-tabs { visibility: collapse !important; } This did not work, does anyone know the best method for getting rid of the annoying tab bar?

Thank you

Asked by simpleman2 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved

Fixed - After A Bookmarks' Library [Restore] Function, Tag Bookmark Names & Folders Show Duplicated

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 b… (read more)

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Asked by Jimmy 1 week ago

Answered by Jimmy 4 days ago

  • Solved

Certain websites don't display images

Hi there I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone… (read more)

Hi there

I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone help me with this please?

Asked by paulh5 5 days ago

Answered by zeroknight 5 days ago

  • Solved

Default Search Engine

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft… (read more)

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft Bing, and no matter what it won't stop rerouting me to Bing. I can go to www.google.com and type directly in the search bar and it STILL reroutes me to Bing, even when my settings list Google as my default search engine of the search bar. Can I block Bing as a website altogether? HP support only offered to connect me with a specialized team that costs money. Please help.

Asked by Talia Ross 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (read more)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Asked by PhilG 5 days ago

Answered by PhilG 5 days ago

  • Solved

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 5 days ago

Answered by zeroknight 5 days ago

  • Solved

firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (read more)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Asked by Radu 5 days ago

Answered by zeroknight 5 days ago